酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
1.0分
家庭亲子
原文
翻译提供方：Google
游泳池因长期维护而关闭，这就是我们预订但事先没有通知的原因。我们仍然支付了全价，但该设施不可用。
4.0分
商务出差
原文
翻译提供方：Google
你可以清楚地听到隔壁房间的噪音
1.0分
家庭亲子
原文
翻译提供方：Google
淋浴堵塞。浴室没有完全清洁。收费超过了*******的报价。早餐区很脏。不会再住那里了
5.0分
家庭亲子
Hotel was very clean. The cleaning crews were helpful and superfriendly. The breakfasts were really good. I was impressed with the pancake machine.
3.0分
其他
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The room was clean. The shower water pressure was sad, very hard to wash and rinse my hair. The staff were very nice. The breakfast was very good. Enjoyed the pool. Overall would stay again.
3.0分
其他
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Just ok...
This hotel was just ok. The "suite" was musty, carpets were dirty 1 bed was way too soft and the other was hotel firm as expected. There were also some suspicious stains on the sofa. Towels should be replaced as well. Definitely not the norm for HIE and definitely not work the price tag for that "suite". The night time desk clerk was super helpful and very pleasant to work with.
4.0分
其他
Yes and parking space was too close together and because I have truck and we had to park in the back corner
5.0分
其他
The lady in the front desk at night was so awesome I didn’t catch her name but I got there at 10pm she was awesome
5.0分
家庭亲子
Rooms are nice, good breakfast and alot to choose from. Liked the pool but the floor is peeling.
接待员没有笑容，我们觉得我们给她带来了不便，退房时又见到了她，还是一样，所以不只是休息日。当我们从我们所在的楼层的电梯出来时，走廊里有很浓的 **** 味，我们的房间还可以。我两次去向接待员报告此事，但每次都找不到人，但幸运的是第二天气味就消失了。这家酒店位于一条非常繁忙的道路上，所以我们每天早上 4 点都会被卡车吵醒。当你拉上两个百叶窗时，窗户很脏。
游泳池因长期维护而关闭，这就是我们预订但事先没有通知的原因。我们仍然支付了全价，但该设施不可用。
你可以清楚地听到隔壁房间的噪音
淋浴堵塞。浴室没有完全清洁。收费超过了*******的报价。早餐区很脏。不会再住那里了
Hotel was very clean. The cleaning crews were helpful and superfriendly. The breakfasts were really good. I was impressed with the pancake machine.
The room was clean. The shower water pressure was sad, very hard to wash and rinse my hair. The staff were very nice. The breakfast was very good. Enjoyed the pool. Overall would stay again.
Just ok...
This hotel was just ok. The "suite" was musty, carpets were dirty 1 bed was way too soft and the other was hotel firm as expected. There were also some suspicious stains on the sofa. Towels should be replaced as well. Definitely not the norm for HIE and definitely not work the price tag for that "suite". The night time desk clerk was super helpful and very pleasant to work with.
Yes and parking space was too close together and because I have truck and we had to park in the back corner
The lady in the front desk at night was so awesome I didn’t catch her name but I got there at 10pm she was awesome
Rooms are nice, good breakfast and alot to choose from. Liked the pool but the floor is peeling.