Property was easy to get from the freeway and close to the outlets for shopping. Felt safe to go to car and back in hotel in the dark. Unfortunately, lits of dogs staying at the hotel, poop in the hallways and barking could be heard from multiple rooms including the one above us multiple times throughout the night as well as something on the floors in constant door noises, people going in and out with pets all night. Elevator and hallways smell like vinegar. They said breakfast went till 10 am, but we we're told the kitchen had already closed down at 9:45 am on a saturday morning. Shower in our room leaked and the beds were super hard.
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酒店回复: Thank you for your response, your experience with our hotel is below our standard and we plan to do our best to improve it for the future. On behalf of our staff, we thank you for staying. We hope you chose to stay with us again, have a great day.
5.0分
商务出差
Easy & smooth checkin. The rooms were beautiful and comfortable- extremely clean!
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酒店回复: Thank you so much for your review! We'll see you the next time you're in Lehi - Matt and the Courtyard team
5.0分
其他
Clean and up-to-date
Room was up-to-date and very clean. The bed was firm yet comfortable. The staff were very professional.
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酒店回复: Thank you for your response, your experience with our hotel is great to hear!On behalf of our staff, we thank you for staying. We hope you chose to stay with us again, have a great day.
4.0分
其他
Was comfortable but have to find people in cafeteria. Often not there or looking for them.
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酒店回复: Thank you for your response, your experience with our hotel is below our standard and we plan to do our best to improve it for the future. On behalf of our staff, we thank you for staying. We hope you chose to stay with us again, have a great day.
4.0分
其他
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Seven nights at Marriott Courtyard in Levi, Utah
Very friendly staff! Breakfast was included and good. Room cleaning was average. They never ran a vacuum. Shower was very nice. Appreciated the handrails in shower. Liked the bed mattress. Shower faucet and toilet paper holder needs work.
5.0分
其他
Extraordinary customer service + large, spacious, and updated rooms = perfect vacation!
4.0分
其他
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Poor communication
The housekeeping staff knocked on the door before we were dressed and ready to leave at around 9am. We were overcharged by this booking site an additional $10 for the breakfast that the hotel told us is included with every stay. They were friendly and it was clean. Just some miscommunication.
早餐本来应该包含在内的，而且可以更好些。
干净舒适。前台工作人员和员工都很热情友好。下次来我们一定会再次入住。
这是我们第三次入住这家酒店，但这次没有达到我们的期望。之前的住宿体验非常棒！我们被安排在二楼，晚上 10:00 之后楼上的客人非常吵闹，跳跃、奔跑等。我打电话给前台，他们说会和他们谈谈。噪音一直持续到将近午夜。经过一天漫长的旅行，我们只想睡觉，但楼上传来的噪音让我们无法入睡。
早上，我们发现淋浴间的沐浴露已经用完了。
这根本不是我们来这家酒店享受的体验。
Property was easy to get from the freeway and close to the outlets for shopping. Felt safe to go to car and back in hotel in the dark. Unfortunately, lits of dogs staying at the hotel, poop in the hallways and barking could be heard from multiple rooms including the one above us multiple times throughout the night as well as something on the floors in constant door noises, people going in and out with pets all night. Elevator and hallways smell like vinegar. They said breakfast went till 10 am, but we we're told the kitchen had already closed down at 9:45 am on a saturday morning. Shower in our room leaked and the beds were super hard.
Easy & smooth checkin. The rooms were beautiful and comfortable- extremely clean!
Clean and up-to-date
Room was up-to-date and very clean. The bed was firm yet comfortable. The staff were very professional.
Was comfortable but have to find people in cafeteria. Often not there or looking for them.
Seven nights at Marriott Courtyard in Levi, Utah
Very friendly staff! Breakfast was included and good. Room cleaning was average. They never ran a vacuum. Shower was very nice. Appreciated the handrails in shower. Liked the bed mattress. Shower faucet and toilet paper holder needs work.
Extraordinary customer service + large, spacious, and updated rooms = perfect vacation!
Poor communication
The housekeeping staff knocked on the door before we were dressed and ready to leave at around 9am. We were overcharged by this booking site an additional $10 for the breakfast that the hotel told us is included with every stay. They were friendly and it was clean. Just some miscommunication.