酒店回复: Thank you for taking the time to rate your past experience with us and leave a review. I will be talking with the leadership team about the issues you encountered, and we truly hope to see you again when staying in the area so that we can provide you with an even better stay than before.
5.0分
家庭亲子
原文
翻译提供方:Google
总体来说服务很好。
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酒店回复: Thank you for the kind words and for taking the time to rate your stay. I am glad the staff and service were on points and we hope to see you again when traveling to the area.
4.0分
家庭亲子
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The hotel was kept super clean from the lobby all the way to your hotel room. The layout of the suite was awesome. The kitchen had everything that you needed to cook a meal on a stove. I liked that it was separated into little area so you felt like you were staying in an apartment and not in a hotel The breakfasts every morning were delicious. They varied slightly and they had a waffle maker that was always a hit. The pool was kept clean, and they had towels on hand for you. I would rate this hotel stay a five star however, a huge however, the bed was incredibly uncomfortable. To the point that my sleep was impacted I woke up every night in the middle of the night with an aching neck and aching back. The pillows were really bad as well. We went to target and bought our own pillows which helped a little bit to save our necks, but our backs were still pretty messed up
5.0分
家庭亲子
Very nice place to stay. Price was very reasonable and met our needs. Room was clean and spacious. Would 100% stay again.
环境很好,早餐相当好吃!在办理入住的时候遇到了一些麻烦,我们订的房型没有空房了,酒店工作人员很好地处理了这种情况,给我们安排了另一种房型的房间。
酒店位置很好,去体育馆看网球比赛非常方便。前台人员很友好,房间干净又安静。早餐选择也挺多的。总的来说,住得很愉快。下次还会再来。
我们非常喜欢在犹他州默里市的Residence Inn酒店的住宿体验。酒店干净整洁,床铺舒适,浴室和淋浴设施尤其出色。我们旅行时喜欢入住Residence Inn,因为他们的套房宽敞,早餐也一如既往地美味。我们随时都愿意再次入住这家酒店。我给Residence Inn酒店的唯一建议是,将他们的马桶升级为符合ADA标准的高度和加长型马桶——这应该成为标配了!
我连续预订了两间酒店,因为要去看病,所以住在附近。工作人员建议我第二天早上第一个房间退房,他们会帮我办理入住,这样我就不用换房间了。后来因为家人突然出院,所以我提前退房了,比第二个房间的入住时间早了1点半。但是他们却说我只是离开,还扣了我三天房费,尽管我根本没住。
这是我经历过的最糟糕的住宿之一。我们预订的周末正好赶上附近有一场儿童足球比赛。酒店里到处都是没有家长看管的吵闹孩子。走廊、电梯、大堂脏乱不堪,到处都是垃圾和扔在地上的食物残渣。晚上,几个小混混跑过来踢你的门,然后冲下紧急楼梯。晚上11点半,这吓了我们全家一跳。为什么12岁的孩子晚上11点半还在走廊里乱跑,而且没有家长看管?我们打电话到前台,值班的男经理却什么也不做,好像很害怕似的。为什么晚上没有保安?经理说有很多客人打电话来反映问题。为什么?真是无语。
不太好
房间状况很差。沙发垫子上有大破洞,地毯从墙上脱落,浴室油漆剥落,窗帘上有食物残渣,马桶每隔15分钟左右就会自动注水,让人难以入睡,沙发床垫上套着塑料布,整晚都在发出嘎吱嘎吱的声音。淋浴水温要么烫得要命,要么冷得刺骨。泳池让我的孩子起了严重的皮疹。酒店整体状况很差。
早餐不错。服务也很好。
总的来说,这是一次非常好的体验。早餐种类繁多,质量上乘。工作人员非常有能力并且可用。
房间里的沙发很破旧,很不舒服,两盏灯坏了,淋浴间接缝发霉,厨房水龙头漏水。
总体来说服务很好。
The hotel was kept super clean from the lobby all the way to your hotel room. The layout of the suite was awesome. The kitchen had everything that you needed to cook a meal on a stove. I liked that it was separated into little area so you felt like you were staying in an apartment and not in a hotel The breakfasts every morning were delicious. They varied slightly and they had a waffle maker that was always a hit. The pool was kept clean, and they had towels on hand for you. I would rate this hotel stay a five star however, a huge however, the bed was incredibly uncomfortable. To the point that my sleep was impacted I woke up every night in the middle of the night with an aching neck and aching back. The pillows were really bad as well. We went to target and bought our own pillows which helped a little bit to save our necks, but our backs were still pretty messed up
Very nice place to stay. Price was very reasonable and met our needs. Room was clean and spacious. Would 100% stay again.