酒店回复: Thank you for sharing your feedback, and we’re truly sorry to hear that your experience was not up to the standards we strive to provide. We deeply regret that you encountered cleanliness issues, and we sincerely apologize for not meeting your expectations in terms of both room condition and customer service. The situation you described is absolutely not acceptable, and we are taking immediate steps to address these concerns with both our housekeeping and front desk teams. We also apologize for the inconvenience caused by our ongoing renovations. We understand how frustrating this must have been, especially given your concerns with the state of the property. Your comments will help us ensure that future guests do not have the same experience. We genuinely appreciate you bringing this to our attention, and we are committed to improving based on your feedback.We would love the opportunity to make it right, and we hope you'll consider giving us another chance in the future.

酒店回复: Thank you so much for your kind review and for being a returning guest! We're thrilled to hear you enjoyed your stay and that our convenient location and helpful staff made a positive impression. We're also excited about the progress on our renovations and can't wait for you to see the finished space during your next visit. Safe travels, and we look forward to welcoming you back soon!

酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. While we are working to improve our property through renovations, we understand that the associated impacts—such as odors and limited amenities—can be disruptive. We also regret that our breakfast offering fell short for you during this time. Your comments are important to us and will be shared with our team as we continue to work toward providing a better guest experience. We hope you'll consider giving us another chance once renovations are complete.

酒店回复: Thank you for your great feedback! We’re so glad to hear that your check-in was quick and easy, and that you enjoyed the breakfast options. It’s wonderful to know that the construction didn’t disrupt your stay. We’re excited for the final results of the renovations and look forward to welcoming you back soon!

酒店回复: Thank you for choosing to stay with us again and for bringing your family. We're glad to hear you had a nice stay overall, but we're truly sorry to learn about the issue with the refrigerator. We understand how important it is to have reliable amenities, especially when traveling with children, and we apologize for the inconvenience this caused. We'll be sure to have our maintenance team look into it right away. We appreciate your feedback and hope to provide you with a flawless experience on your next visit.

酒店回复: We sincerely apologize for the discomfort and inconvenience you and your partner experienced with the room conditions. This is not the standard we strive for. Please know that we take your feedback seriously and are addressing these issues to ensure better cleanliness and functioning amenities in the future. We would appreciate the opportunity to make this right for you.

酒店回复: We’re sorry to hear about your experience and apologize for the inconvenience regarding the pool. We’re happy to inform you that the pool is now open and fully operational. We hope you’ll consider giving us another chance to provide you with a better stay.

酒店回复: Thank you for your kind words and for your patience during our renovation period! We're glad to hear you enjoyed your updated room and appreciate your optimism about the improvements underway. We’re excited about the final results and can’t wait to welcome you back to experience the completed space!

酒店回复: Thank you for sharing your feedback! We’re glad to hear you had a good stay overall. We sincerely apologize for the cleanliness issue with the bathroom door, and we’ll make sure to address that with our housekeeping team immediately. We also appreciate your understanding regarding the remodel debris, and we’re working hard to minimize any disruptions during this time. We hope to welcome you back soon for a more seamless experience!