The place is really dated, needs redecorating and feels a bit 1970. Service was good and friendly. Everything worked (hot water etc) and towels clean. But the place needs investment overall and modern fittings
5.0分
其他
Great location and facilities, have recommended to all my colleagues and will be booking again!
4.0分
其他
Had no problem checking in when I arrived late (c23:00) due to travel issues.
Staff were approachable, friendly and helpful.
Breakfast was great.
3.0分
其他
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Within walking distance of the town centre. A bit dated, with creaky floorboards in the bedroom. My bed was very creaky too, and the mattress was uncomfortable - I could feel every spring. The shower door was difficult to close. The noise from the traffic in the road outside was very noisy - even throughout the night. We didn’t eat at the hotel so can’t comment on that.
4.0分
其他
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Overnight Stay.
Surrounding buildings poor condition, hotel for a 3* ok, staff helpful and friendly, room clean, comfortable bed, but no AC. or shaver socket in bathroom. Food ok and reasonably priced.
3.0分
其他
The check in staff were lovely and explained everything clearly, the room was ok other than the bedside light not working and the towel rail was hanging off.
1.0分
其他
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It was our wedding night, we told the staff before hand, when it came to checking in the gentleman was lovely but we didn’t expect to be out in a small and dark room with no air con and no exciting arrival (we were stood in wedding dress and suit) no congratulations or anything. We just got shipped off to the room. We wasn’t shown where we was going a fellow customer had to show us as they were next door.
We don’t expect a lot of course but a little something when being told on the phone that it was our wedding night would have been nice. We didn’t get spoken to on the way out we just checked out and went home. For the price for 1 night to have a “great experience” was a let down. For what we paid we thought we was going to get more and we was very disappointed. Again the gentleman was lovely who booked us in but the overall experience was disappointing especially for the money.
4.0分
商务出差
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The chap on shift in the evening when we checked in was excellently helpful. It was a very hot night, so upon request he very quickly arranged for 2 fans for the room.
At breakfast, everything was neatly laid out, and anything that wasn't full was quickly topped up once we informed the staff.
Beds were comfortable, shower was fine
The only downside to the property is that it has a stale smell of smoke in the rooms (it's an old building, so the smoke is probably engrained in the brickwork)
A note for the Hotel staff: If you get an air mist humidifier and leave it active for a few days, it will reduce the musty smoke smell.
5.0分
其他
Drinks and breakfast were spot on bed was so so comfortable as well
Bw酒店的服务越来越差，比起45年前而言
The place is really dated, needs redecorating and feels a bit 1970. Service was good and friendly. Everything worked (hot water etc) and towels clean. But the place needs investment overall and modern fittings
Great location and facilities, have recommended to all my colleagues and will be booking again!
Had no problem checking in when I arrived late (c23:00) due to travel issues.
Staff were approachable, friendly and helpful.
Breakfast was great.
Within walking distance of the town centre. A bit dated, with creaky floorboards in the bedroom. My bed was very creaky too, and the mattress was uncomfortable - I could feel every spring. The shower door was difficult to close. The noise from the traffic in the road outside was very noisy - even throughout the night. We didn’t eat at the hotel so can’t comment on that.
Overnight Stay.
Surrounding buildings poor condition, hotel for a 3* ok, staff helpful and friendly, room clean, comfortable bed, but no AC. or shaver socket in bathroom. Food ok and reasonably priced.
The check in staff were lovely and explained everything clearly, the room was ok other than the bedside light not working and the towel rail was hanging off.
It was our wedding night, we told the staff before hand, when it came to checking in the gentleman was lovely but we didn’t expect to be out in a small and dark room with no air con and no exciting arrival (we were stood in wedding dress and suit) no congratulations or anything. We just got shipped off to the room. We wasn’t shown where we was going a fellow customer had to show us as they were next door.
We don’t expect a lot of course but a little something when being told on the phone that it was our wedding night would have been nice. We didn’t get spoken to on the way out we just checked out and went home. For the price for 1 night to have a “great experience” was a let down. For what we paid we thought we was going to get more and we was very disappointed. Again the gentleman was lovely who booked us in but the overall experience was disappointing especially for the money.
The chap on shift in the evening when we checked in was excellently helpful. It was a very hot night, so upon request he very quickly arranged for 2 fans for the room.
At breakfast, everything was neatly laid out, and anything that wasn't full was quickly topped up once we informed the staff.
Beds were comfortable, shower was fine
The only downside to the property is that it has a stale smell of smoke in the rooms (it's an old building, so the smoke is probably engrained in the brickwork)
A note for the Hotel staff: If you get an air mist humidifier and leave it active for a few days, it will reduce the musty smoke smell.
Drinks and breakfast were spot on bed was so so comfortable as well