Comfortable beds, clean, good breakfast. Enjoyed our stay. Looked at other properties but I’m happy with our choice.
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酒店回复: Hello Jennifer,Thank you for your positive feedback! We're thrilled to hear that you found our beds comfortable, enjoyed the cleanliness, and appreciated the breakfast. It’s fantastic to know that you were pleased with your choice to stay with us. We hope to welcome you back for another enjoyable stay in the future!
5.0分
家庭亲子
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Staff was super nice and friendly. Breakfast was excellent! Gravy was delicious! Everything was very good. Hot Tub was very hot and felt great after hiking at devils lake! Will stay here again! ALDI was conveniently across the street as well! It's in a great location.
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酒店回复: Hello Vicki,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our friendly staff, excellent breakfast, and the relaxing hot tub after your hike. It's great to know that our location and nearby amenities added to your stay. We look forward to welcoming you back for another enjoyable visit in the future!
5.0分
情侣出游
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Nice clean room, quiet, comfy bed. Nice staff. Only improvements I could suggest is softer sheets (a bit rough and pilly), and clean water in hot tub more often. Otherwise, a very nice place for price.
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酒店回复: Hello Sally J,Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you enjoyed the cleanliness of your room, the comfort of the bed, and the friendliness of our staff. Your suggestions about the sheets and hot tub maintenance are appreciated and will be shared with the relevant team for consideration. We hope to welcome you back for another enjoyable stay in the future.
2.0分
朋友出游
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I liked the property & room The pool area had all the tables outside not in pool area??? Bathrooms were locked so you had to leave pool area & go down hallways for a bathroom?? ******* wanted ?20,00 in order to be able to cancel in case of emergency. Then wanted ?6,31 per person for the same thing??? I suggest calling the hotel directly. ******* is a rip off.
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酒店回复: Hello Sharon,Thank you for sharing your feedback about your recent stay. We're pleased to hear you enjoyed the property and room. Your comments regarding the pool area and bathroom access are appreciated, and we'll certainly take note of them for future improvements. As for your experience with *******, it's always recommended to check directly with the hotel for cancellation policies, as they can vary. We hope to welcome you back in the future for a more enjoyable visit.
5.0分
家庭亲子
Smooth check in, great room with very comfortable bed, clean pool and hot tub, adequate hot breakfast, I would definitely stay here again, GREAT value
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酒店回复: Hello Paula,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the smooth check-in process, comfortable accommodations, and clean amenities. Your feedback is incredibly valuable to us, and we're glad to know you found great value in your stay. We look forward to welcoming you back on your next visit!
2.0分
家庭亲子
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Hot tub had so many chemicals our eyes and skin were burning had to get out. Visable mold throughout the pool area and in the room bathroom. Something wrong with the plumbing for the toilet.
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酒店回复: Hello Janice,We appreciate your feedback regarding your recent stay. We take all comments seriously and ensure they are communicated to the appropriate departments for review. Cleanliness and guest comfort are priorities for us, and we are committed to maintaining high standards across our facilities. Thank you for bringing these matters to our attention. Your insights help us improve for future guests.
4.0分
其他
I'd stay again if in the area
The shower had great pressure, the bed was comfortable, the a/c worked great.
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酒店回复: Hello Mary,We're thrilled to hear that you enjoyed the great shower pressure, comfortable bed, and effective air conditioning during your stay. Your feedback about the positive aspects of your experience is greatly appreciated. We hope you had a chance to explore all that our hotel has to offer, and we look forward to welcoming you back for another enjoyable visit in the future.
3.0分
情侣出游
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Hotel was clean enough. Staff wasn’t particularly friendly or welcoming. A smile may have been nice. Bed was old and needed replacing. it was sagging, lumpy and wayyyyy too soft.
pillows also were lumpy and needed replacing. I wouldn’t return to this property. I was given extra towels when asked. Breakfast was adequate and hotel was clean enough.
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酒店回复: Hello Marion,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of the hotel and the breakfast provided. However, we are sorry to hear that the staff interaction and the condition of the bed and pillows did not meet your expectations. Your observations are valuable and will be shared with the appropriate departments for consideration as we continually strive to enhance our guest experience. We hope you find accommodations that better suit your preferences in the future.
5.0分
其他
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The staff was wonderful, very friendly and eager to make us comfortable. Breakfast was very good and lots of choices. They have breakfast in a separate sunroom instead of in the lobby, other chains should do the same. The pool was huge and the hot tub was actually hot, which we were very grateful for. The room was very large and well appointed. The bed was like sleeping on a cloud, but wasn’t mushy either. I recommend this hotel. Very good value for the money!
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酒店回复: Hello Kristine,Thank you for your kind review and for highlighting the wonderful experiences you had during your stay, especially with our friendly staff and the enjoyable breakfast setting. We love to hear that you found the pool and hot tub to your liking and that you were comfortable in your room. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.
设施不错，就是空调吵
Comfortable beds, clean, good breakfast. Enjoyed our stay. Looked at other properties but I’m happy with our choice.
Staff was super nice and friendly. Breakfast was excellent! Gravy was delicious! Everything was very good. Hot Tub was very hot and felt great after hiking at devils lake! Will stay here again! ALDI was conveniently across the street as well! It's in a great location.
Nice clean room, quiet, comfy bed. Nice staff. Only improvements I could suggest is softer sheets (a bit rough and pilly), and clean water in hot tub more often. Otherwise, a very nice place for price.
I liked the property & room The pool area had all the tables outside not in pool area??? Bathrooms were locked so you had to leave pool area & go down hallways for a bathroom?? ******* wanted ?20,00 in order to be able to cancel in case of emergency. Then wanted ?6,31 per person for the same thing??? I suggest calling the hotel directly. ******* is a rip off.
Smooth check in, great room with very comfortable bed, clean pool and hot tub, adequate hot breakfast, I would definitely stay here again, GREAT value
Hot tub had so many chemicals our eyes and skin were burning had to get out. Visable mold throughout the pool area and in the room bathroom. Something wrong with the plumbing for the toilet.
I'd stay again if in the area
The shower had great pressure, the bed was comfortable, the a/c worked great.
Hotel was clean enough. Staff wasn’t particularly friendly or welcoming. A smile may have been nice. Bed was old and needed replacing. it was sagging, lumpy and wayyyyy too soft.
pillows also were lumpy and needed replacing. I wouldn’t return to this property. I was given extra towels when asked. Breakfast was adequate and hotel was clean enough.
The staff was wonderful, very friendly and eager to make us comfortable. Breakfast was very good and lots of choices. They have breakfast in a separate sunroom instead of in the lobby, other chains should do the same. The pool was huge and the hot tub was actually hot, which we were very grateful for. The room was very large and well appointed. The bed was like sleeping on a cloud, but wasn’t mushy either. I recommend this hotel. Very good value for the money!