酒店回复: Hello Laura,We are sorry to hear about your experience and take your feedback seriously. We value all our guests' concerns. We encourage guests to reach out to our management team directly for further assistance and clarification on such matters.
4.0分
其他
Nice place to stay. Lacking in confort and the towles weren't dry. It was clean and the people were friendly.
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酒店回复: Hello Scott,Thank you for your feedback. We're glad to hear you found our hotel clean and the staff friendly. Your comments regarding comfort and towel quality are valuable and will be shared with our team for future improvements. We appreciate your insights as they help us enhance the experience for all our guests. Thank you for choosing to stay with us, and we wish you the best on your future travels.
4.0分
情侣出游
Great customer service, the staff is Courteous.The hotel is upgrading but not troublesome.We enjoyed the stay.
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酒店回复: Hello fred,Thank you for your positive feedback about our courteous staff and your enjoyable stay. We're glad to hear that the ongoing upgrades did not hinder your experience. Your insights are valuable, and we're committed to continuing to enhance our guest experience. We hope to welcome you back in the future to enjoy our improvements and your next stay.
5.0分
家庭亲子
Hotel was great! No issues with staff, property, and room. Many shops and restaurants near by. Nice pool and Gazebo with bbq pit. Great place!
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酒店回复: Hello Jorge,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and the amenities we offer. It's wonderful to know you appreciated the nearby shops and restaurants, as well as the pool and gazebo facilities. We hope to welcome you back for another great experience in the future!
4.0分
其他
Clean and comfortable. Every kind of food option within a couple of miles.
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酒店回复: Hello Martha, Thank you for your feedback! We're pleased to hear that you found the accommodations clean and comfortable, as well as enjoying the variety of dining options nearby. Your comments are valuable to us and will be noted as we strive to enhance our guests' experiences. We hope to welcome you back on your next visit to the area!
5.0分
其他
Never had stayed in a candelwood suites and we love it very nice customer services front clerkerk (Rose)
5.0分
其他
Clean, great staff, would definitely stay here again
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酒店回复: Hello Steven,Thank you for your kind words about our cleanliness and staff! We’re thrilled to hear that you enjoyed your stay and look forward to welcoming you back in the future. We appreciate your feedback and hope your next visit is just as great, if not better.
2.0分
家庭亲子
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There was no heads up that the property was under renovation. The employees who were remodeling the property would be in the parking lot drinking blasting music until late in the evening. The room we got was a newly renovated one and was pretty awesome. Lobby staff and cleaning staff were really nice.
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酒店回复: Hello Daniel,We appreciate your feedback regarding your recent stay with us. We are glad you enjoyed your room and the service provided by our staff. We value your input about the renovation process and have forwarded your comments to the appropriate department for further review. Your satisfaction is important to us, and we hope to welcome you back in the future for an even better experience.
5.0分
其他
My wife and i just stayed the night there last minute because we were in town for a concert and didn't want to drive home.
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酒店回复: Hello Doug,We appreciate you choosing our hotel for your last-minute stay during the concert event. We hope you had a comfortable and convenient stay with us. If there are any specific aspects of your experience you would like to share or discuss further, please feel free to reach out to our management team directly.
5.0分
其他
I wish it had a shuttle to/from airport
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酒店回复: Hello Seth,Thank you for your feedback regarding the lack of a shuttle service to and from the airport. We always appreciate hearing from our guests about areas for improvement. Your comments will be taken into account as we evaluate our transportation options. We hope you had a pleasant stay otherwise and look forward to welcoming you back in the future.
未付费的客人使用设施。
前台工作人员被发现撒谎。房间漏水。从来没能和经理说话。被告知经理会打电话给我，但我从未接到电话
Nice place to stay. Lacking in confort and the towles weren't dry. It was clean and the people were friendly.
Great customer service, the staff is Courteous.The hotel is upgrading but not troublesome.We enjoyed the stay.
Hotel was great! No issues with staff, property, and room. Many shops and restaurants near by. Nice pool and Gazebo with bbq pit. Great place!
Clean and comfortable. Every kind of food option within a couple of miles.
Never had stayed in a candelwood suites and we love it very nice customer services front clerkerk (Rose)
Clean, great staff, would definitely stay here again
There was no heads up that the property was under renovation. The employees who were remodeling the property would be in the parking lot drinking blasting music until late in the evening. The room we got was a newly renovated one and was pretty awesome. Lobby staff and cleaning staff were really nice.
My wife and i just stayed the night there last minute because we were in town for a concert and didn't want to drive home.
I wish it had a shuttle to/from airport