酒店回复: Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!
1.0分
其他
原文
翻译提供方：Google
房间里没有暖气，停车费为 15 美元。
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酒店回复: Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!
1.0分
家庭亲子
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This hotel nickel and dimes you on everything.
Parking? Extra charge ($16 a night!!)
If you use the mini fridge? Extra charge.
Want breakfast? Extra charge.
Fan in our bathroom didn't even work and the bed covers were like plastic.
Completely overpriced at $159/night.
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酒店回复: Thank you for leaving your feedback and rating your stay with us. We truly appreciate your business and apologize for the inconveniences you encountered during your stay.
1.0分
其他
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-was not given correct room- reserved king but got very small queen
-new parking system was time consuming and did not give receipts for expensing
-room dingy and small
-would not stay again
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酒店回复: Thank you for sharing feedback about your recent experience with us and we sincerely apologize for any inconvenience you encountered. If you have a moment we would love to speak with you about your feedback. Please let us know a time that works best for you.
1.0分
商务出差
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The lack of free parking was not disclosed at all on ******* website and inadequately disclosed on the hotel website. No yogas mats in the gym, other guests and I were on the dirty carpet with little towels. And no free breakfast in contrast to Hyatt Place across the street. A huge disappointment
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酒店回复: Thank you for your feedback and rating your recent stay with us. We apologize for any inconvenience this caused you and for any miscommunication regarding our parking policy. We appreciate your feedback and wish you a wonderful weekend.
设施齐全，还有健身房和游泳池，很方便。早餐没有吃不知道如何。交通整体还比较方便，叫车也很快。前台服务也不错。
前台工作人员服务很好，地理位置也很方便。
这家酒店就价格而言还行。位置一般。我订的是带特大号床和浴缸的房间，结果给了两张普通床，淋浴间也很小。
酒店位置不错，就是明明付了早餐，却说我没付，不过携程退了价差
很好，住得还可以
10 分钟才能得到热水。
没有免费早餐。
餐厅很好。
房间清洁得很好。
停车要收费。
房间里没有暖气，停车费为 15 美元。
This hotel nickel and dimes you on everything.
Parking? Extra charge ($16 a night!!)
If you use the mini fridge? Extra charge.
Want breakfast? Extra charge.
Fan in our bathroom didn't even work and the bed covers were like plastic.
Completely overpriced at $159/night.
-was not given correct room- reserved king but got very small queen
-new parking system was time consuming and did not give receipts for expensing
-room dingy and small
-would not stay again
The lack of free parking was not disclosed at all on ******* website and inadequately disclosed on the hotel website. No yogas mats in the gym, other guests and I were on the dirty carpet with little towels. And no free breakfast in contrast to Hyatt Place across the street. A huge disappointment