酒店回复: Thank you so much for your very kind words. We look forward to seeing you again in the future
5.0分
情侣出游
Great place to stay while visiting my kids and grandkids. Very friendly staff. The rooms are comfortable and newly renovated.
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酒店回复: Thank you, young lady, for your kind words. Look forward to seeing you again soon ;)
5.0分
朋友出游
Clean comfortable quiet. Pool and hot tub was nice and didn't dry out my skin or burn my eyes. I'll definitely stay there again.
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酒店回复: Dear Guest,Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed a clean, comfortable, and quiet stay. It’s great to know that you had a pleasant experience with our pool and hot tub as well.We truly appreciate your kind words and look forward to welcoming you back again soon.Warm regards,Hotel Manager
5.0分
其他
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The staff was friendly! The suite was absolutely perfect for our stay. The beds set up high but I prefer it thay way. The bathroom was well stocked and roomy! The coffee bar was a very nice touch. Will stay again!!
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酒店回复: Dear Guest,Thank you for your wonderful feedback and perfect rating! We’re delighted to hear that you enjoyed your suite, the coffee bar, and our friendly staff. It’s great to know the room setup and amenities met your expectations. We look forward to welcoming you back for another great stay!Warm regards,Hotel Manager
5.0分
情侣出游
Nice clean room. Staff is nice. Room has a lot of amenities. Very comfortable. Not a lot of nice restaurants but it is a small town.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear you enjoyed a clean and comfortable room, along with our attentive staff and amenities. We appreciate your comments regarding local dining and hope to welcome you back on your next visit.Kind regards,General Manager
3.0分
其他
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The room was full of cobwebs in corners of the room. It was muggy, the air conditioning wasn’t taking the humidity out of the room and the sheets felt damp. Check-in was not very easy. I made reservations weeks in advance and they had trouble finding them in the computer.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the room, air conditioning, and check-in process. Your comments have been shared with our housekeeping and front desk teams to address these concerns. We appreciate your understanding and hope to provide you with a much improved experience on your next visit.Yours sincerely,General Manager
4.0分
其他
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Bad Axe thumb trip
We were there for 3 nights. Room was nice, clean and air-conditioning worked well. Staff was friendly. Liked the bench attached to the closet unit, was very easy to store luggage. Beds were comfortable.
Short drive to the coast of the thumb in all directions.
Couple of suggestions, some type of lighting in the entrance area of the room, could not see when it was dark if we hadn't left a light on, also to make coffee, use the refrigerator or microwave.
Local guide to restaurants and stores near by would have been nice as well as information on using the tv remote. Did not seem to have access to internet to watch other than the channels provided.
Would have liked a direct access to the hot6el via telephone as well
Overall we enjoyed our stay and would recommend this to others
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed your stay overall and found the room clean, comfortable, and well-equipped, and that our staff made a positive impression.We appreciate your helpful suggestions regarding room lighting, coffee-making options, local guides, TV instructions, and direct hotel contact. Your feedback will be shared with our team as we continually strive to improve the guest experience.We’re delighted you would recommend us and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager
5.0分
家庭亲子
Manager at the desk was great and cleaning staff were very helpful with requests
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酒店回复: Thank you so much for your kind words. I look forward to meeting you next time ;)
5.0分
其他
Excellent
Very clean and good continental breakfast would very much recommend. Staff is very courteous as well
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酒店回复: Dear Guest,Thank you for your wonderful feedback and perfect rating! We’re thrilled to hear that you enjoyed the cleanliness, continental breakfast, and courteous service from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay.Sincerely,Hotel Manager
3.0分
其他
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The property was nice and staff friendly. H a d handicapped room. Not enough grab bars in the bathroom and what there was, was to far apart. The beds where way to high even for me. Offered a cheap plastic step stool for 89 year lady to use to get into the bed. Not safe. She had to sleep on lounge chair and was uncomfortable all night and hurting in the morning. Need lower beds for handicapped of all ages and abilitys and more grab bars for use in the bathroom.
不
Great place to stay while visiting my kids and grandkids. Very friendly staff. The rooms are comfortable and newly renovated.
Clean comfortable quiet. Pool and hot tub was nice and didn't dry out my skin or burn my eyes. I'll definitely stay there again.
The staff was friendly! The suite was absolutely perfect for our stay. The beds set up high but I prefer it thay way. The bathroom was well stocked and roomy! The coffee bar was a very nice touch. Will stay again!!
Nice clean room. Staff is nice. Room has a lot of amenities. Very comfortable. Not a lot of nice restaurants but it is a small town.
The room was full of cobwebs in corners of the room. It was muggy, the air conditioning wasn’t taking the humidity out of the room and the sheets felt damp. Check-in was not very easy. I made reservations weeks in advance and they had trouble finding them in the computer.
Bad Axe thumb trip
We were there for 3 nights. Room was nice, clean and air-conditioning worked well. Staff was friendly. Liked the bench attached to the closet unit, was very easy to store luggage. Beds were comfortable.
Short drive to the coast of the thumb in all directions.
Couple of suggestions, some type of lighting in the entrance area of the room, could not see when it was dark if we hadn't left a light on, also to make coffee, use the refrigerator or microwave.
Local guide to restaurants and stores near by would have been nice as well as information on using the tv remote. Did not seem to have access to internet to watch other than the channels provided.
Would have liked a direct access to the hot6el via telephone as well
Overall we enjoyed our stay and would recommend this to others
Manager at the desk was great and cleaning staff were very helpful with requests
Excellent
Very clean and good continental breakfast would very much recommend. Staff is very courteous as well
The property was nice and staff friendly. H a d handicapped room. Not enough grab bars in the bathroom and what there was, was to far apart. The beds where way to high even for me. Offered a cheap plastic step stool for 89 year lady to use to get into the bed. Not safe. She had to sleep on lounge chair and was uncomfortable all night and hurting in the morning. Need lower beds for handicapped of all ages and abilitys and more grab bars for use in the bathroom.