酒店回复: Dear Dongmei, On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you back, until then we hope your travels are safe and tranquil.Kindest regards, Sean Flynn General Manager

酒店回复: Thank you for taking the time to complete the Survey in regard to your recent experience at the Residence Inn Tysons.Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience and will utilize your comments to improve our products and services to address the deficiency.We do apologies for the billing issue, however, while we did cancel your reservation at the property and did not collect any funds, You will need to go through ******* to get your refund since you paid them directly and not the hotel. We hope all your future travels are safe and tranquil in 2025.Kindest regards,

酒店回复: Dear Sonia,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you back, until then we hope your travels are safe and tranquil in 2025.Kindest regards, Sean Flynn General Manager

酒店回复: Dear Tracey, Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience and will utilize your comments to improve our products and services to address the deficiency.We are an extended stay property, hence our name and we do have guests that have been here for months, as for dietary needs we do our best to accommodate the majority of our guests. Sorry to hear of your Celiac diease, which being a chef and my niece having the same diease I am full aware of those needs. Our menu does include gluten-free items, like Cheerios, Rice Krispes, Hard Boiled Eggs, Oatmeal and yogurt with an extensice toppings bar with dried fruit and nuts along with the whole fruit and gluten-free muffins. So I am not sure what wasn't available during your experience. We hope all your future travels are safe and tranquil in 2024.Kindest regards,

酒店回复: Dear Carlos,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you back, until then we hope your travels are safe and tranquilKindest regards,

酒店回复: Dear Robert, On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you back, until then we hope your travels are safe and tranquil in 2025.Kindest regards, Sean Flynn General Manager

酒店回复: Dear Bert, On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you back, until then we hope your travels are safe and tranquil in 2026.Kindest regards, Sean Flynn General Manager

酒店回复: Dear Sarim,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience and will utilize your comments to improve our products and services to address the deficiency. Please understand that we are a limited service property and don't always have extra staff to run amenities to guest rooms especially at night. We hope all your future travels are safe and tranquil in 2025.Kindest regards,Sean Flynn General Manager