酒店回复: Dear Carli-Thank you for sharing your positive experience while a guest here at Residence Inn. We sincerely apologize for the inconvenience these holes may have caused and the negative impact they may have had on your stay. We are addressing these items. And we hope to see you again when your travels bring you back to Omaha.
5.0分
其他
原文
翻译提供方：Google
强烈推荐
价格实惠，配备周末旅行所需的所有一流设施。
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酒店回复: Dear Jessica-On behalf of the entire hotel team. I want to thank you for sharing your recent stay with us. All of our suites offer the comfort of home! We look forward to seeing you again when your travels include Omaha.
4.0分
其他
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Breakfast was very good. There was torn wallpaper and chipped wood and paint which surprised me. Pool was closed which they apologized for. There were no luggage racks in the room so I had to use the ironing board. Staff was very helpful and positive
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酒店回复: Dear Julie-Thank you for taking the time to share your feedback about your recent stay with us. We are happy to hear you enjoyed our breakfast and that our staff made a positive impression during your visit. However, we are sorry to learn about the torn wallpaper in your room. We are taking immediate steps to address this issue and ensure all rooms are in excellent condition. We hope you will stay with us again when your travels bring you back to Omaha.
5.0分
其他
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Omaha Getaway
I must admit the weekend breakfast team was amazing. The breakfast hours were somewhat confusing. Several guests and I were confused on breakfast hours. On Monday, we almost missed breakfast. A sign in the area would be helpful.
Everything else was as expected.
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酒店回复: Dear Judith-Thank you for your wonderful feedback regarding your recent stay and breakfast. We are so happy you enjoyed the food and that our team's efforts contributed to a positive experience.We sincerely apologize for the confusion regarding the breakfast hours. We are sorry the sign was not clearly visible to you with the posted hours.We hope to welcome you back to Residence Inn Omaha West soon when your travels bring you back to Omaha.
4.0分
商务出差
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Very clean , super nice desk attendants , breakfast was super!
I would have given it a 10 all the way, just the hallways had a particular dog/pet smell, but the room and conmon areas were super clean
I would stay again!
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酒店回复: Dear Alma-Thank you for taking the time to provide your feedback. I am so happy to hear that everything else about your stay was fantastic and I am truly sorry that an issue with the hallway odor kept us from earning that perfect 10. I will personally follow up with our team and find the source of the odor and have it addressed immediately. Thank you for bringing to our attention and we hope to welcome you back soon.
4.0分
其他
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Pool and pool area needs some updating with multiple areas that had patched drywall and even some exposed plywood areas. But the area was clean and the water was clear! Great breakfast and the room was very clean and comfortable. Staff was super friendly and helpful
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酒店回复: Dear Scotty-Thank you for sharing your feedback about the pool. We're sorry to hear that the current facilities are not up to standard, and we apologize for any inconvenience this may have caused. We are working on a plan to update and improve our pool area.Thank you for your kind words about our breakfast and staff! Your feedback is wonderful encouragement for our team, who work hard to provide a great experience. We hope to see you again when your travels bring you back to Omaha.
5.0分
情侣出游
Quiet, convenient, the full kitchen, and cleanliness. The staff were very nice.
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酒店回复: Dear JoAnn-On behalf of the entire team at Residence Inn Omaha West, I would like to thank you for choosing to stay with us. We were thrilled to hear about your positive experience, especially regarding our convenient and quiet location, and the friendliness of our staff. All of our suites offer the comforts of home, and we are so glad you enjoyed the kitchens. We hope to see you again when your travels bring you back to Omaha.
5.0分
其他
Was great and comfortable place to spend a weekend to visit relatives!
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酒店回复: Dear Laurie-Thank you so much for the wonderful review! We're thrilled to hear you found your room comfortable and enjoyed your stay while visiting family.We hope to welcome you all back again soon for another memorable visit.
5.0分
家庭亲子
We've always loved staying here. It's our place to stay when visiting our Omaha family.
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酒店回复: Dear Stephanie-Thank you so much for your wonderful review! We are so happy to hear that you enjoyed your stay with us. All of our suites offer the comfort of home. And we look forward to seeing you when you are in Omaha visiting family.
很棒的酒店，但有一个缺点
优点：酒店很不错。房间宽敞，浴室宽敞，小厨房设施齐全，配有全尺寸冰箱，床很舒服。早餐美味丰盛。停车位充足。地理位置优越。
缺点：空调背景噪音很大，而且有节奏地跳动，尤其是在晚上，尤其是靠近床的地方。当我房间的空调打开时，噪音变得更大。这是唯一的缺点。
酒店有点破旧。房间需要稍微翻新一下，墙上有洞等等。工作人员很友善。总的来说，我们住得很愉快
强烈推荐
价格实惠，配备周末旅行所需的所有一流设施。
Breakfast was very good. There was torn wallpaper and chipped wood and paint which surprised me. Pool was closed which they apologized for. There were no luggage racks in the room so I had to use the ironing board. Staff was very helpful and positive
Omaha Getaway
I must admit the weekend breakfast team was amazing. The breakfast hours were somewhat confusing. Several guests and I were confused on breakfast hours. On Monday, we almost missed breakfast. A sign in the area would be helpful.
Everything else was as expected.
Very clean , super nice desk attendants , breakfast was super!
I would have given it a 10 all the way, just the hallways had a particular dog/pet smell, but the room and conmon areas were super clean
I would stay again!
Pool and pool area needs some updating with multiple areas that had patched drywall and even some exposed plywood areas. But the area was clean and the water was clear! Great breakfast and the room was very clean and comfortable. Staff was super friendly and helpful
Quiet, convenient, the full kitchen, and cleanliness. The staff were very nice.
Was great and comfortable place to spend a weekend to visit relatives!
We've always loved staying here. It's our place to stay when visiting our Omaha family.