酒店回复: Thank you for your honest feedback. I sincerely apologize for the incredibly frustrating experience you had during your stay.Having to carry your belongings down five flights of stairs due to the elevator outage is completely unacceptable, and I understand how inconvenient—and exhausting—that must have been. Coupled with the late-night noise from the patio area, it’s clear your stay was far from restful, and I’m truly sorry we let you down.Your repeated noise complaints should have been handled more effectively, and I’ve already followed up with our team to ensure we take immediate and appropriate action in such situations going forward. Everyone deserves a quiet, comfortable environment—especially at night.We appreciate you bringing these issues to our attention. While we can't undo your experience, we would welcome the opportunity to provide the level of hospitality you expected—and deserved—if you choose to stay with us again.
房间很干净，环境优美
很干净舒适的饭店，早餐也蛮好的，浴室跟厕所分开是很好的设计。
电梯坏了，我们不得不拖着行李车和所有东西爬下五层楼梯。昨晚外面露台上有个派对一直开到凌晨两点。音乐声震天动地，五楼都能听到。我投诉了好几次，都没用。如果你不想休息，这里绝对是你的不二之选。
酒店史上最糟糕的周末度假
入住还行。只提供一张钥匙卡。我们听了时钟收音机上的音乐，收到了噪音投诉。当时已经很晚了，而且是周六晚上。
前台无法打电话，只能派一名保安人员敲门告诉我们。
另一个最糟糕的部分是空调不制冷，睡觉又热又不舒服。
我预订这家酒店只是因为照片上有一个热水浴缸，我的孩子想使用它。当我们来到酒店时，他们告诉我们他们用水泥把以前热水浴缸的地方粘起来了。你现在实际上可以看到它了。
走廊里弥漫着烟草味或****味。酒店周边区域不安全。
它非常好，关注度很高，地方很棒，有几个区域，而且条件都很好。含早餐，品种很多。我喜欢它。享受在这家酒店的时光。
一家全新、干净的酒店。早餐也很美味。
电梯坏了，我不得不爬楼梯，而事实上我没这个能力，花了 30 分钟才从我的房间上来或下来
这是一个住宿的好地方