酒店回复: Thank you for your recent stay with us at the Home 2 Suites Layton. We're so glad to hear you enjoyed your stay. We look forward to welcoming you back in the future!
酒店回复: Thank you Allan for your recent stay at our hotel. We will follow up with our breakfast and front desk teams to ensure staff are visible and items are stocked.
酒店回复: Dear Robert, we greatly appreciate your feedback that you have given us. We are very sorry to hear that you did not have a great experience with us, and we will use this feedback to improve each of our departments, and to ensure that we are providing the best possible stay for our guests. We really appreciate your business with us, and we really hope to see you again in the future.
酒店回复: Thank you Olivia for your recent stay with us. I'm sorry to hear that the mattress was not comfortable during your stay with us. We hope you consider staying with us again in the future.
1.0分
情侣出游
原文
翻译提供方:Google
#1. 我们预订酒店时,没有任何地方说游泳池已关闭。
#2. 床硬得像石头。不舒服!
3. 我们房间里的淋浴非常小。
4. 马桶很难冲水。你必须长时间按住水箱顶部的按钮才能完全排空。
5. 我以为我要去一家五星级酒店,所以我会给它打低 2 分。
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酒店回复: Dear Chuck, we sincerely appreciate your feedback that you have given us. We are truly sorry that you did not have a good experience at our hotel. It is posted on all websites that our pool is closed at this time. I apologize that you were not made aware of this. We will have maintenance take a look at the toilet that was in your room. We at Home2 appreciate your business, and we do hope that you come and stay with us in the future.
酒店回复: Dear Josie,Thank you so much for your feedback. We really appreciate it. Again, we are very sorry that you were experiencing troubles with the tv. We hope to see you again soon.
4.0分
其他
原文
翻译提供方:Google
好的
不错的酒店。位置很好,咖啡不错。我推荐
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酒店回复: Thank you for your stay at the Home 2 Suites Layton. We look forward to welcoming you back in the future!
5.0分
情侣出游
原文
翻译提供方:Google
我们喜欢这个酒店品牌——总是干净、宽敞、员工友好。住过几次,每次都是很棒的体验。
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酒店回复: Thank you Randall for your review. We're glad to hear that you enjoyed your recent stay with us. We look forward to having you stay with us again!
4.0分
家庭亲子
原文
翻译提供方:Google
非常适合我们短暂停留。住宿环境非常干净。
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酒店回复: Thank you for your recent stay with us Melanie. We're happy to hear it worked for your short stay. We look forward to welcoming you back at the Home 2 Suites Layton!
入住体验很棒。房间干净整洁,还配备了厨具。下次还会入住。
工作人员确实回答了我的问题,而且在我们入住之前就很快。在我们入住期间,他们对我们的担忧也同样积极响应。唯一的问题是我们到达时有股味道,因为我们楼层有人做了一些有味道的东西(在有厨房的地方这是可以预料到的),等我们回来时味道就消失了,而且我们的浴室门没有锁。房间里的一个微波炉坏了,但有一个微波炉,所以没问题😊喜欢房间的布局。此外,在我表达了对这些事情的担忧后,工作人员很快回复说他们会调查。喜欢床之间的窗帘,还有很大的柜台和抽屉空间!
酒店维护得很好,房间大小适中,床很硬,如果你喜欢的话,但早餐却让人很失望,工作人员似乎经常不见踪影。每次我去前台问问题,包括办理入住手续,前台都没有人。大多数早餐时间都看不到工作人员,奶制品冰箱经常没有存货,只能应要求提供,或者完全缺货。
作为希尔顿荣誉客会会员,我对我们的住宿感到失望。我们到达时,两室套房的电视无法使用。晚上的前台服务员在我们入住的第一晚帮我们修好了一台电视,但卧室的电视只能在一个频道上看。我们套房的地板很脏。我们的脚在淋浴间留下了一个非常明显的棕色脚印。我拍了张照片给服务员看,她立即试图让客房服务人员再次打扫我们的房间。早餐不令人满意,很多东西都在一个小时内被挑了。服务员没有补充快用完或用完的东西,因为我们不得不要牛奶和碗来装麦片等多种东西。我们交谈过的两位前台服务员尽了最大努力让我们的住宿更愉快,但他们无能为力。这家酒店周末不雇佣维修人员,所以他们无法完全修好我们卧室的电视。两位前台服务员表现出的关心是我给两颗星的唯一原因。否则,我们在这里的体验不值一星。
除了床垫之外,其他一切都很一般。我睡在地板上可能会睡得更好。对于一家长期住宿酒店来说,很难想象有人在这些不舒服的床垫上睡了几个晚上而不出现背部问题
#1. 我们预订酒店时,没有任何地方说游泳池已关闭。
#2. 床硬得像石头。不舒服!
3. 我们房间里的淋浴非常小。
4. 马桶很难冲水。你必须长时间按住水箱顶部的按钮才能完全排空。
5. 我以为我要去一家五星级酒店,所以我会给它打低 2 分。
我看电视时遇到了麻烦 - 幸运的是 Hanah 和 Pamela 解决了问题。再次感谢您的热情、乐于助人和友善
好的
不错的酒店。位置很好,咖啡不错。我推荐
我们喜欢这个酒店品牌——总是干净、宽敞、员工友好。住过几次,每次都是很棒的体验。
非常适合我们短暂停留。住宿环境非常干净。