酒店回复: Dear ncsdu,We highly value sharing your kind comments on the social platform and happy to see the excellent rating. The opinion of our guests always encourages us to challenge ourselves to exceed their expectations. So thank you for the recommendation and we do hope to welcome you again the soonest.Best regards,Fairmont Dubai
酒店回复: Dear GinbuHowwan,We are so happy to see the excellent rating and happier to know that you had a flawless accommodation among us. At the Fairmont Dubai, our prime objective is to deliver high-end services and to provide each and every guest with a memorable stay. So we are happy that we have exceeded your expectations on the hospitality and service levels. We also highly appreciate your kind comments to our staff who are known for their professionalism and kindness. We will definitely share your lovely words with them to make their day. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again soon.Kind regards,Fairmont Dubai
酒店回复: Dear valued guest,Firstly, we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. We always look for ways to improve and your feedback is important to our future success. Your honest comments have been noted, and we are actively working to address these areas for improvement. Again, we value your input and hope to have the chance to welcome you back for a more positive experience in the future.Kind regards,Fairmont Dubai
酒店回复: Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're sorry to hear that your experience was not entirely as expected. However, we want to assure you that we are actively working to address the issues your mentioned. Your satisfaction is our priority, and we are committed to making the necessary improvements to enhance the overall guest experience. We do hope to welcome you back again at our hotel and provide you with an extraordinary stay which is up to the Fairmont standards.Warm regards,Fairmont Dubai
酒店回复: Dear Sunny0073,We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. We are glad to know that you had a pleasant experience among us. Our goal is to always provide our guests with the maximum satisfaction. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards,Fairmont Dubai
酒店回复: Dear Rannakuladiannuo,Thank you for sharing your feedback about your recent stay with us. At Fairmont Dubai, our foremost goal is to provide the highest standards of service and create truly unforgettable experiences for our guests. Your honest comments play an important role in helping us achieve this, and we sincerely appreciate the time you took to share your thoughts. Once again, thank you for this kind review. It was a pleasure to read, and we look forward to welcoming you back to Fairmont Dubai in the near future.Kind regards,Fairmont Dubai
酒店回复: Dear Rufeng88,We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. We are glad to know that you had a pleasant experience among us. Our goal is to always provide our guests with the maximum satisfaction. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not-too-distant future. Best regards,Fairmont Dubai
酒店位置很好,离地铁很近,出行非常方便。房间宽敞,床也很舒服,干净卫生整洁。服务也很好,这么多中国人住开展会,应该有中文前台。
房间干净整洁,符合费尔蒙的标准。
设施:房间里烧水壶咖啡机都有,每晚给6颗咖啡胶囊,双床房给两大瓶水,不过是玻璃瓶的,可能为了环保。
泳池有两个,一个Sunrise早上开放,一个sunset晚上开放,白天有很多外国人晒太阳。
卫生:很干净,每天都会打扫,浴缸也很干净,洁癖也能泡。
服务:每次打扫都很用心,会帮我桌上乱七八糟东西都整理好。入住时候还给了welcome drink
我们一共四晚,前两晚是标间,后两晚是双卧室套房,换房那天可以让我们在原本房间一直待到新房间准备好,很人性。
环境:位置非常好,就在红线world trades centre出来步行一两分钟。我们跨年在哈利法塔附近看烟花,去的时候坐三站就到了,回来实在挤不上红线,最后走回来也就5km不到。
去哪里都很方便。
在携程上预定的是单卧套房,实际入位的感觉好像没有描述的是那么大。有一个简单的客厅和一个巨大的卧室,我们把床加在了客厅里,因为是2023年刚装修完的,房间的设施看过去都很新,但实际使用都不咋地,吹风机是坏的,淋浴龙头是漏的,洗脸盆永远不会满了,真的不太符合这家超五星级酒店的标准和网上的价格。服务人员的态度和早餐都还行,不能说特别的优秀,但也不差。
我个人的入住体验是特别不好的。
很晚到,备注了双床,告诉我没有,我给出订单写明备注清楚双床,告诉我这是我和旅行社的事情?!我从携程预订的即便有旅行社也是酒店和第三方的事情!
在大堂等了20分钟说急急忙忙给我做了一间双床,十几个小时飞机大半夜带着娃,备注了需求好像还是我的错。说实话真的一点费尔蒙感觉都没有,第一次住这个品牌,特别下头!
酒店位置便利,就在地铁站边上。
房间宽敞干净,被子有点太厚,如果有个微波炉更好。工作人员服务态度不错。
可能因为是冬季,目前没有去Kite Beach的免费班车。
临马路的房间有点吵,门口的交通主干道有十几条车道,车流一刻不停。早餐比较简单,偏印度口味。
提前了两个月预订,性价比还不错。
我看到评论说所有费尔蒙酒店都应该提供Le Labo洗浴用品,但迪拜费尔蒙却没有。而且酒店的其他部分都是公寓。
酒店与Dubai Trade Centre很近,步行10分钟左右就到,非常便利。早餐十分丰富,水果以及果法都很好。服务员很有礼貌,酒店干净整洁,价格合理,下次出差还会选择这里,很近未来博物馆,地铁就在旁边,到其他地方都很方便。
住宿体验很好,服务也很棒,早餐特别好吃。不过卫生方面还需要多加注意,我们发现床单上有头发。
酒店外面看起来不错,内部设施也可以。酒店的前台、客房都非常有礼貌,服务态度很好。但是朝马路的这面的房间比较吵,马路上车水马龙的,整夜都很响,影响睡眠💤。
费尔蒙果然没让人失望。首先我们上午飞机到,前台贴心地让我们在大堂吧等一会,说房间好了即可提前入住,果然一会就把钥匙送过来。房间宽敞明亮,很新、很干净,装修第一眼看着有点旧,其实是原木色风格,个人觉得很适合迪拜大热天。卫生间很大。早餐也是费尔蒙一贯的水准,品类丰盛,食材新鲜,味道也不错。酒店位置特别好,我们在机场买了一日交通卡,红线乘到世贸中心站,下车通过连廊即到,去哪里玩都方便。非常推荐。