酒店回复: Dear Matthew,Thank you for letting us know how we are doing here! I apologize that you was bothered by late night noises! Hopefully you will come back to see a different experience.
酒店回复: Dear Daneka,I am unsure what list you are referring to...In any event, no our maids are not overworked. It is my duty to make sure the housekeepers know what they missed in their rooms, so what else was I supposed to do with that? In any event, I hope you had a great weekend :)
酒店回复: Thank you for your feedback. We look forward to hosting you again in the future.
3.0分
情侣出游
原文
翻译提供方：Google
大厅和房间外的走廊里弥漫着像猫尿一样的强烈气味。
房间外的地毯被空调排出的水浸透了。
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酒店回复: Dear Mona,Thank you for leaving us with your feedback! I do know there was an awful smell on Saturday in the lobby and has been corrected. we also had maintenance clean the hallway carpets as we try to stay on top of these smells and things like that. We hope to see you again sometime for a different experience.
2.0分
家庭亲子
原文
翻译提供方：Google
半夜灯自己亮了。早餐还可以。泳池非常拥挤。入住时用了肥皂洗了淋浴。
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酒店回复: Dear Rachael,Thank you for letting us know how we are doing here! Sorry about the missed bar of soap in the bathroom.
3.0分
其他
原文
翻译提供方：Google
床单上、浴室里有黑色的头发，窗户角落里的地板很脏。
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酒店回复: Dear Kristine,Thanks for letting us know how we are doing here. I apologize that you had to find hair in the bed and dirty floor corners. I will be sure to let housekeepers know to pay more attention to these items.
1.0分
其他
Rooms are updated, everything was ok until bed bugs were found the next morning.
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酒店回复: Dear Natalie,I sincerely apologize for the issue that you came across while you was here! That is horrifying honestly. We have already taken care of the issue, and hope you have a great rest of the week.
5.0分
其他
Very clean. Staff great. Very comfortable bed. Only small complaint was the noisy hallways in early morning. All good
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酒店回复: Dear Frank,Thank you so much for letting us know how we are doing! We appreciate you choosing to stay with us! We hope to see you again soon :)
5.0分
其他
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Clean and quiet
The room was very clean and well insulated to where I didn't hear noises in the hallway. The bed was very comfortable and I slept soundly through the night.
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酒店回复: Thank you for your feedback and leaving us with a 10/10. We are so glad that you enjoyed your stay. We hope to see you again sometime!
位置很好设施好
价格不错。房间很干净。入住过程有点尴尬，因为我进房间之前就得去重新办房卡，而且离我房间最近的外门仍然无法正常使用。需要更好地控制深夜噪音。
脏兮兮的
当我把清单交给经理Crystal时，她只是说会把它交给女服务员。也许女服务员太忙了，所以我把它拿到了前台，没有放在房间里。
惊喜！房间很舒适，浴室很棒，淋浴很方便，房间温度也适宜。不过从室外进屋时，用房卡有点麻烦。房间位置也很棒。
大厅和房间外的走廊里弥漫着像猫尿一样的强烈气味。
房间外的地毯被空调排出的水浸透了。
半夜灯自己亮了。早餐还可以。泳池非常拥挤。入住时用了肥皂洗了淋浴。
床单上、浴室里有黑色的头发，窗户角落里的地板很脏。
Rooms are updated, everything was ok until bed bugs were found the next morning.
Very clean. Staff great. Very comfortable bed. Only small complaint was the noisy hallways in early morning. All good
Clean and quiet
The room was very clean and well insulated to where I didn't hear noises in the hallway. The bed was very comfortable and I slept soundly through the night.