酒店回复: Thank you for taking the time to let us know how we did. We appreciate any and all feedback that we get, especially from those who matter most - you! We hope to see you when your in the area again.
酒店回复: We are so sorry we were experiencing some issues with the hot tub during your visit. We are happy to report it is fixed and ready to welcome you back.
1.0分
其他
原文
翻译提供方:Google
泳池关闭,开放后效果不令人满意
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酒店回复: Dear Breanne,We apologize that your stay was less than stellar. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the maintenance leadership team, so we can do our best to ensure this does not occur again.
2.0分
其他
原文
翻译提供方:Google
房间很小,没有太多活动空间。
3.0分
其他
原文
翻译提供方:Google
不
酒店回复: Thank you.
4.0分
商务出差
For a self serve breakfast it is one of the better experiences- decent variety. Overall cleanliness was good just stray human hairs in the room.
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酒店回复: Thank you for taking the time to let us know how we did. We appreciate any and all feedback that we get, especially from those who matter most - you! We hope to see you when you're in the area again.
5.0分
其他
One of the cleanest hotels I've ever stayed in. Location was great too, great view out our north window.
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酒店回复: Thank you for taking the time to let us know how we did. We appreciate any and all feedback that we get, especially from those who matter most - you! We hope to see you when you're in the area again.
晚间服务台的服务员非常友好热情,甚至主动帮忙解决了泳池边其他客人的问题,让我们的孩子们可以在那里玩得开心。我在那里洗了衣服,但烘干机始终没能烘干,不过除此之外,今晚的住宿体验很棒。我们叫了披萨外卖,在大堂餐厅用餐,没有任何问题,环境安静,而且靠近购物区。
我们住得很愉快。房间有点拥挤,但还能满足我们的需求。房间还有点我称之为宠物的味道,但还好。一切都看起来很干净,工作人员也很友好。床和床单都很干净。停车场也有点狭窄,但即使拖着拖车也能停进去。总的来说,我们住得很愉快。电视的选择很棒,早餐时也提供了一些其他选择,我很喜欢。我们还会再来这里住的。
信用卡扣款错误!!!
酒店设施老旧,床很舒服,淋浴水压和热水都不错。前台两次扣了我的卡,每次25美元,每次一晚。我打电话过去,经理似乎也查不出原因。首先,我被扣了两次25美元的杂费(尽管我只住了一晚),然后又被扣了一次25美元,之后又因为携带服务性动物被扣了一次25美元(我有相关证明)。奇怪的是,其中一次25美元是我住的那晚的,另一次25美元是第二天晚上的——而当时我还没住在那里。我只预订了一晚。我给酒店打了几次电话,并与经理沟通(她声称已经退还了服务性动物的费用,并表示杂费现在应该已经扣除了)——尽管这两笔费用都记在我的卡上,没有“退款”,我还是打电话给了信用卡公司。我不会再住这家酒店了。在我看来,如果连这种基本的事情都处理不了,那你就不应该再来这家酒店了。只是住了一晚,一周过去了,我还在处理这个问题?绝对不是。
入住速度超快,房间干净舒适。热水浴缸坏了或者说无法使用,但游泳池开放(虽然很小)。房间空调效果很好!
先放松一下
期待泡热水澡和泳池。热水澡呈绿褐色,泳池很脏
泳池关闭,开放后效果不令人满意
房间很小,没有太多活动空间。
不
For a self serve breakfast it is one of the better experiences- decent variety. Overall cleanliness was good just stray human hairs in the room.
One of the cleanest hotels I've ever stayed in. Location was great too, great view out our north window.