Very nice and clean hotel. We spent a night there as many other people who attended St Mary’s College Hawktoberfest. Room was very nice and clean. Overall we found the hotel very well maintained. Before leaving in the morning we enjoyed some complimentary breakfast and frankly it was not bad at all. We will gladly go back there !
5.0分
家庭亲子
Spacious room and very clean. Water pressure in shower was great. Nice staff and good breakfast. Would come again when in the area.
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酒店回复: Thank you for your review! Glad you enjoyed your stay with us! We are excited to welcome you back soon!
3.0分
家庭亲子
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Bathroom was stocked with lavender and eucalyptus products of which my daughter is highly allergic and the scent was in the entire room and flared her asthma
No rest for us☹️
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酒店回复: We sincerely apologies to you and your daughter about the eucalyptus products, we will be more cautious moving forward of products that we use.
4.0分
家庭亲子
Our initial room assignment had a noise problem with the air conditioning, but the staff quickly assigned us to a new room and were very helpful.
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酒店回复: Thank you for your review, as we do apologies about the A/C unit, we are glad you enjoyed our helpful staff! Hoping to have you back soon,
5.0分
其他
Great property! Staff was helpful and welcoming! Room was comfortable. Thank you!
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酒店回复: Thank you for your review! Glad to hear you enjoyed our staff and our comfortable rooms!
Fairfield Inn 是一家时尚而现代化的酒店。酒店设有一个 4 英尺深的游泳池和一个小型健身房,健身房内有跑步机、自行车和椭圆机。酒店非常安静,床很舒服,房间很宽敞。酒店位置靠近加油站,靠近一个购物区,那里有很多很棒的商店和餐厅。遗憾的是,我没有尝试免费早餐。我睡过头了。由于接待处的员工不细心,办理入住花了很长时间。房间里有冰箱、微波炉和智能电视,您可以在上面观看 Netflix。
我住了三个晚上,第二天要求延迟退房(作为 6 年白金会员的一项福利),他们告诉我在办理入住时提供了这项服务,但我向你保证,这并没有发生,因为我会立即答应。我写信给公司,他们说他们联系了酒店并给了我一个参考号码。第二天早上,当我走到前台时,他们像对待一个 5 岁的孩子一样对待我,并带我去看一张详细列出白金会员条款细则的表格。说实话,多年来我一直忠于万豪酒店,但对于莱克星顿公园的费尔菲尔德酒店,这种忠诚只有一个方向,我会一直寻找其他地方。他们告诉我隔壁的希尔顿酒店也很棒。
我们这次的体验和我们平常在万豪酒店住的体验不一样,因为特大床中间凹陷了,空调整晚都发出可怕的噪音,包括缓慢熄火。话虽如此,当我们通知工作人员时,他们很快就检查了所有东西。他们说会给我们换房间,但当我们弄清楚这一切时,已经是深夜了。早餐很棒,有很多选择,包括燕麦奶,适合乳糖不耐症患者。我会再住这里吗?是的,但在我感到舒服之前,我会先检查一下空调和床。
工作人员非常友好,甚至还为我们延长了退房时间。肯定会再次入住这里。
作为万豪礼赏钛金会员,我经常出差或休闲。经理 Felicia 和大楼门房 Brandon Morris 竭尽全力为我们提供优质的客户服务,满足我们的所有需求和顾虑。酒店确实需要翻修,但考虑到价格和位置,值得入住。而且我肯定会再来,因为工作人员的服务非常好。万豪员工,谢谢!Cher B.- 马里兰州巴尔的摩
Very nice and clean hotel. We spent a night there as many other people who attended St Mary’s College Hawktoberfest. Room was very nice and clean. Overall we found the hotel very well maintained. Before leaving in the morning we enjoyed some complimentary breakfast and frankly it was not bad at all. We will gladly go back there !
Spacious room and very clean. Water pressure in shower was great. Nice staff and good breakfast. Would come again when in the area.
Bathroom was stocked with lavender and eucalyptus products of which my daughter is highly allergic and the scent was in the entire room and flared her asthma
No rest for us☹️
Our initial room assignment had a noise problem with the air conditioning, but the staff quickly assigned us to a new room and were very helpful.
Great property! Staff was helpful and welcoming! Room was comfortable. Thank you!