Could improve entrance. Stone is uneven. Someone could trip. TV did not work. Nice comfortable bed and bedding. Very nice breakfast
3.0分
其他
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great experience except room door wouldn't lock
liked the hotel . it was clean and quiet breakfast was a typical hotel breakfast.only issue was our room door would not lock . once we brought it to management attention they switched rooms, problem solved
1.0分
家庭亲子
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The property was new but very hard to find. The breakfast was very bad. Not enough food and was not cooked correctly. I became ill and had to travel back home because I believe the sausage was undercooked.
We did let the front desk know but they really did not want to hear about it..
Bad service
5.0分
其他
Room was very clean and the check in was smooth and fast. Breakfast offered a nice variety of choices.
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酒店回复: Thank you for choosing the Holiday Inn Express and taking the time to give us such a wonderful review. We appreciate the positive feedback and are so glad you feel you received such a great value. I will share your kind words with our staff. In future travels please feel free to let us know if you feel there is anything additional that we can do to make your stay more enjoyable
4.0分
家庭亲子
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I loved how welcoming and friendly the staff was. The only thing was because it was under construction the first room we stayed in had minor issues. Luckily the staff got us into another room that had no issues whatsoever. I would stay there at my next visit to Indiana.
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酒店回复: Thank you for taking the time to complete the review, we appreciate all of the feedback provided so we can ensure we take action and always work on improving, we are committed to making sure you always have a great experience while staying at The Holiday Inn Express Wabash IN. We finished renovation, now we are ready to welcome all the guests.
5.0分
情侣出游
This is a very well maintained facility. Comfortable bed & nice breakfast.
1.0分
其他
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Find somewhere else! Highly over priced
Issues with One Key, didn't get my $200 discount, as advertised.
Pool was closed.
Air conditioner didn't work the first night, during a heat advisory. They replaced it for night two.
The room next to us was open and a housekeeping cart was left almost blocking halfway until after 3 hours, i finally shoved it in the open room.
There are flying ants all throughout the room on the morning we left.
Night clerk said to talk to morning clerk. Morning clerk said i had to talk to GM. A refund needs to be given.
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酒店回复: Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We already refund you, also we don't have control over $200 discount on new credit card by 3rd party. We hope you choose to stay with us again, so we can show you our true level of service.Sincerely,
5.0分
其他
Exactly what I needed. Clean, comfortable, conveniently located.
房间很干净，但有些老旧了。酒店正在翻修，我期待下次入住时能有更好的体验。
除非酒店能赔偿我价值超过50美元被他们扔掉的食物，否则……请务必不要把任何东西留在房间里无人看管。更过分的是，当我回去取我剩下的行李时，清洁工居然把我的东西放在她的推车上，我不得不让她去把我的物品拿回来！而且我朋友的钱包（里面有身份证件）还留在冰箱里。我当时明确告诉他们我正在装车，很快就会回来取剩下的东西——
然而，我的房间在上午11点前就已经被清空并打扫干净了！！
游泳池的水冰冷刺骨，我们不得不要求他们加热。
总之，这不是一次愉快的体验。我不推荐这家酒店。
Could improve entrance. Stone is uneven. Someone could trip. TV did not work. Nice comfortable bed and bedding. Very nice breakfast
great experience except room door wouldn't lock
liked the hotel . it was clean and quiet breakfast was a typical hotel breakfast.only issue was our room door would not lock . once we brought it to management attention they switched rooms, problem solved
The property was new but very hard to find. The breakfast was very bad. Not enough food and was not cooked correctly. I became ill and had to travel back home because I believe the sausage was undercooked.
We did let the front desk know but they really did not want to hear about it..
Bad service
Room was very clean and the check in was smooth and fast. Breakfast offered a nice variety of choices.
I loved how welcoming and friendly the staff was. The only thing was because it was under construction the first room we stayed in had minor issues. Luckily the staff got us into another room that had no issues whatsoever. I would stay there at my next visit to Indiana.
This is a very well maintained facility. Comfortable bed & nice breakfast.
Find somewhere else! Highly over priced
Issues with One Key, didn't get my $200 discount, as advertised.
Pool was closed.
Air conditioner didn't work the first night, during a heat advisory. They replaced it for night two.
The room next to us was open and a housekeeping cart was left almost blocking halfway until after 3 hours, i finally shoved it in the open room.
There are flying ants all throughout the room on the morning we left.
Night clerk said to talk to morning clerk. Morning clerk said i had to talk to GM. A refund needs to be given.
Exactly what I needed. Clean, comfortable, conveniently located.