酒店回复: Marie, the feedback is appreciated and the observations regarding the exterior, amenities, and breakfast options will be noted. The comments regarding the environment and overall experience will be shared with the leadership team for careful review. Thank you for taking the time to provide insights from your stay.
酒店回复: Susan, thank you for sharing thoughts about your visit. The team aims to create a comfortable atmosphere for every guest, and your observations have been noted. Your feedback helps identify areas where guests feel improvement could be made.
酒店回复: Ashley, thank you for sharing your experience. The feedback about the amenities and service is appreciated, and your observations about the facilities will be shared with our team. It's good to know you found the beds comfortable. Your comments help highlight areas where guests may have different expectations.
酒店回复: James, the team understands how important specific amenities can be for your experience. While there have been unexpected changes to certain facilities during your visits, the team works to share accurate information whenever possible. Pricing and offerings are regularly evaluated to provide value for all guests. Thank you for your feedback.
酒店回复: Ashley, thank you for sharing your thoughts. The team appreciates the positive remarks regarding the beds and the peaceful atmosphere. The mention of conditions in your room is taken seriously and your feedback will be shared internally for review. The input you have provided is valued as it helps highlight where attention and care should be directed.
酒店回复: Paul, thank you for sharing your feedback. The team appreciates your comments regarding their service. Your observations about property upkeep are important and will be carefully reviewed. Your previous stays are valued, and your impressions help guide improvements moving forward.
酒店回复: Monica, thank you for staying with us at Fairfield Inn Racine. The team appreciates your kind words about your overall experience and will take your comments about the bathroom into consideration for ongoing improvements. We hope to welcome you back again soon.
酒店回复: Denzel, thank you for sharing feedback from your experience. The team aims to provide a comfortable environment and appreciates you bringing these matters to attention. Your comments will be reviewed as part of ongoing efforts to improve guest satisfaction.
早餐还行。炒鸡蛋品质不错，就是能再热一点就好了。早餐其他方面也令人满意。房间相对干净，但看得出来打扫得有点敷衍。没有纸巾。下水有点慢。电视和床都还可以。房间价格很划算，所以总的来说是一次不错的体验。
万豪酒店急需改善地理位置
我每次去酒店，都期待着它能营造一个温馨舒适的环境。结果，走到门口时，我们发现杂草丛生，门也很脏。我们甚至不想碰门把手。门上贴着一个标志，上面写着健身房和游泳池暂时关闭。
光是这一点就让我想要求退款。走进房间，却发现没有更好的词来形容结局。早餐非常令人失望，大多数人除了鸡蛋和香肠之外，更喜欢热食，比如华夫饼、饼干配肉汁、香肠饼。还有新鲜水果和随时为顾客提供的饮用水，这真是太可惜了。顾客不得不主动修剪草坪和清洁前门，这真是太可悲了。
入住时，有人问我能不能看电视，我当时就觉得有点不对劲。房间里的电视只有几个频道，而且没有换房或减价的优惠。前台的插座也坏了，还有几个灯泡烧坏了。这家酒店看起来“老旧”了，需要好好整修一下。
对于一个四口之家来说，酒店只提供了一条毛巾和两条浴巾。当我要求加更多时，那位女士看着我摇了摇头，说“没有”，她不确定他们有没有。早餐种类很少，几乎没有选择。泳池关闭了，直到入住酒店才知道。床很舒服，但装卸门不是自动的，所以很难把所有东西都放进去。
没有游泳池。
这是我们三年来第三次入住这家酒店，广告上说有游泳池。这三次我都直接打电话确认游泳池是否开放，答案都是肯定的。但三次入住期间，游泳池都处于关闭状态。我觉得我们不应该支付全价，因为1号酒店谎称游泳池开放，而且是虚假广告。
需要一些整修
床很舒服，也比较安静。但是……浴室太脏了。淋浴间到处都是霉菌。好像根本没人清理过。看起来整个地方都需要维修和深度清洁。窗帘和浴帘上都有污渍。浴室里到处都是油漆剥落。
我们以前住过这里，那是一家不错的酒店。但现在我再也不敢这么说了。员工很友好，但维护和日常保养严重不足。到处都是霉菌和污垢。现在的Motel 6比这家酒店更胜一筹。
很棒的住宿体验
总体来说，入住体验很棒。浴室需要翻新一下。马桶每10-15分钟冲一次水，我们住了5天。浴缸垫应该更换或漂白，浴缸也需要安装浴缸塞，并重新填缝或漂白。
一切都很好，除了浴缸周围有很多霉菌，地毯也没有彻底清洁。到处都是面包屑，我还在水槽下面发现了一把脏兮兮的塑料叉子。
霉菌和锈迹！房子太老旧了！
这家房子需要彻底翻新。浴室的浴缸里到处都是霉菌和锈迹！前台人员说他们没有饮用水。