酒店回复: Thank you for being our guest and for your feedback. Yes, our system does round up with the incidentals to the nearest 10 amount. We are glad you found the breakfast to offer different selections. We would love to host your stay again should your travels bring you back to Plant City.
4.0分
商务出差
原文
翻译提供方:Google
离工作场所很近
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酒店回复: Thank you for your review! We hope to have you stay with us again in the future! Safe travels!
5.0分
其他
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Front desk staff, Mini(?), was great on are arrival. Changed our room on request and was very friendly and professional. Parking was convenient and close to front door.
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酒店回复: Thank you so much for your review! We will pass your kind words onto our Night Auditor, Mini! We hope to see you again in the future! Safe travels!
3.0分
其他
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I liked the easy parking. The staff was friendly, and the breakfast was good. My room, 210, was very humid! When I got into bed, the sheets had a “wet“ feeling to them. This made it difficult to sleep.
3.0分
其他
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The staff was very pleasant. I was taken aback when they tacked an "incidentals" charge on my stay. $80.00 in the event I took something from the snack area without paying or if I caused damages and slipped out before they were found. This charge came as a surprise since it is not disclosed prior to booking or checking in. I was told it would take several days to be reimbursed to my banking account. Not happy at all about this. When I discussed my concerns with the front desk staff, they were very sweet and apologized, but had no control over the situation. This hotel is undergoing renovations. Mattresses were stacked against the wall in the lobby. I had a concern when the outlet in the room did not work and this was rectified within minutes. Their staff is the redeeming feature at this hotel!!!!
5.0分
其他
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Clean and comfortable
We stayed 2 nights. The staff was very friendly and accommodating, giving us extra coffee for our room. Our room was clean, quiet and well equipped with microwave, mini fridge and coffee pot. The King bed was clean and comfortable. All linens are white and laundered.
We did not have a chance to use the pool, but we took advantage of the breakfast spread which had a wide variety of hot and cold options.
We were 15 minutes from charming downtown Lakeland where there are plenty of restaurants.
5.0分
其他
The hotel is being remodeled. Service and staff are amazing
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酒店回复: Thank you so much for your review! We are undergoing a full renovation, to be completed by February 2026! We hope that you will come stay again to see how the renovations came out! Safe travels and Happy Holidays!
住宿体验很好
酒店干净、舒适。前台工作人员非常友好、周到。一切如预期
位于奥兰多和坦帕之间,不错的选择
办理入住手续时,不清楚为什么该价值会被“四舍五入”,最终会与可能损坏的费用一起退还。这种四舍五入没有多大意义。除此之外,房间又大又舒适,早餐没有很多选择,但有些产品每天都会更换,避免了100%重复的东西。尽管距离奥兰多和坦帕很远,位于两者之间(这就是我们选择那里的原因),但距离高速公路不到 1 公里,交通便利。
离工作场所很近
Front desk staff, Mini(?), was great on are arrival. Changed our room on request and was very friendly and professional. Parking was convenient and close to front door.
I liked the easy parking. The staff was friendly, and the breakfast was good. My room, 210, was very humid! When I got into bed, the sheets had a “wet“ feeling to them. This made it difficult to sleep.
The staff was very pleasant. I was taken aback when they tacked an "incidentals" charge on my stay. $80.00 in the event I took something from the snack area without paying or if I caused damages and slipped out before they were found. This charge came as a surprise since it is not disclosed prior to booking or checking in. I was told it would take several days to be reimbursed to my banking account. Not happy at all about this. When I discussed my concerns with the front desk staff, they were very sweet and apologized, but had no control over the situation. This hotel is undergoing renovations. Mattresses were stacked against the wall in the lobby. I had a concern when the outlet in the room did not work and this was rectified within minutes. Their staff is the redeeming feature at this hotel!!!!
Clean and comfortable
We stayed 2 nights. The staff was very friendly and accommodating, giving us extra coffee for our room. Our room was clean, quiet and well equipped with microwave, mini fridge and coffee pot. The King bed was clean and comfortable. All linens are white and laundered.
We did not have a chance to use the pool, but we took advantage of the breakfast spread which had a wide variety of hot and cold options.
We were 15 minutes from charming downtown Lakeland where there are plenty of restaurants.
The hotel is being remodeled. Service and staff are amazing
Friendly staff, nice room, excellent breakfast, comfortable bed.
Nice room, noisy upstairs guest running around above us.