酒店回复: Thank you for taking the time to inform us of your recent stay with us. We're happy to hear that you had a pleasant stay with us. We hope that you'll stay with us again in the future. Thank you for your patronage!
酒店回复: Thank you for taking the time to let us know about your most recent stay with us! We value your feedback and will use it to improve. Our property is scheduled for renovations at the end of this year. We hope that you'll stay with us again. Thank you for your patronage!
酒店回复: We appreciate your feedback, Gerald. While we're pleased to hear that you found the rooms spacious, we apologize for any inconvenience caused by the heating system. Your comments have been noted, and we'll explore ways to improve the ambiance and minimize noise disturbances for a more comfortable experience. We're sorry to hear that the dining options were limited during your stay, and we'll work on this too. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide a better experience for you in the future.
酒店回复: Thank you for sharing your feedback, Christopher. We're pleased to hear that you found the room spacious and comfortable. However, we sincerely apologize for the oversight regarding the pillows and sheets for the extra bed. That is certainly not up to our standard of service. We understand your concerns about the parking fee and the waiver. We implement such procedures with the best interests of our guests in mind, but we appreciate your perspective and will consider it in our ongoing efforts to improve. We hope to have another opportunity to serve you better in the future.
5.0分
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房间、工作人员……一切都太棒了！
Sharon
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酒店回复: Hosting you at Residence Inn Hartford Downtown was an absolute pleasure, Sharon. We love that you enjoyed and found everything perfect from our accommodations to our service! We hope you choose us whenever you are in town. Thank you!
位置挺好，很方便
酒店就在市中心，步行即可抵达河边、公园、历史建筑、康涅狄格大学和邓肯体育场。这家酒店最棒的地方在于房间非常宽敞，而且还带一个设备齐全的厨房。停车也很方便，价格实惠。
市中心的好酒店。前台员工很乐于助人，房间也很宽敞。早餐也还不错。离所有便利设施都很近，总的来说是一次非常愉快的住宿。谢谢！
#踩#性价比、走廊隔音尚有不足；这次三晚的入住体验极其极其的糟糕，因为1月25号和26号已经住过两晚，感觉还可以，所以3月份又定了3晚，没想到是一场恶梦。入住第一晚很晚才入住的，入住以后发现空调声音超级超级响，基本上超过七八十分贝的声音，由于深夜了，就忍到了第二天一早向酒店前台反应了这个问题，没想到酒店前台一口回绝沟通，说所有的房间都是这样子。没办法又向携程客服反应了这个问题，携程客服很努力的帮助我们沟通，但是沟通还是无效，酒店的态度还是很强硬，没办法，只能晚上睡觉把空调关掉然后早上起来再开启。真的是有史以来入住体验最差最差的酒店了！价格也不便宜，同样的价格可以住很好的品牌酒店了，只因为这里的房间大一点，然后一月份住的两晚感觉还行，没想到入了一个大坑！在这里说一句，携程还是很负责任的，会耐心的帮助沟通并给予一定的补偿，谢谢携程。
酒店距离会议中心仅几步之遥，这是我此行的目的。
门口就有巴士，您可以轻松前往购物中心或城市的其他地方。
普拉特街的爱尔兰酒吧的食物很美味。或者在街对面的意大利餐厅。
如果想吃快餐，酒店附近有一家披萨外卖店。
酒店有点旧了，不过没关系。停车场很方便，交通也很便利。我们确实在毛巾和浴室地板上发现了一些头发。对我们来说这不是什么大问题，但我们的房间里还有几只果蝇——我们在那里时没有在房间里做饭或吃饭。
Roos 很大，有工业风的感觉，还有工业风的供暖系统。一打开，就发出轰鸣声。周一晚上我去的时候，没有餐饮选择。附属的啤酒厂周一和周二晚上不营业。
从第一天起，空调就是一个问题。过滤器已更换，但房间从未冷却。幸好我们花了很多时间离开房间。昨晚我们被要求换房间，但我妻子睡着了，因为我们要赶早班飞机，所以没能成功。我们在这家酒店住了 4 天，没有收到清洁服务，我们不得不要求提供干净的毛巾。地板需要吸尘，因此需要大量除尘。我们对这个住宿感到非常失望
房间很大很舒适，但这是一间套房，没有配备加床所需的枕头和床单。尽管停车费每天 17 美元，客人仍需要签署一份关于汽车和财物安全的额外弃权书。
房间、工作人员……一切都太棒了！
Sharon