The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
4.0分
其他
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We were very pleased with the hotel. The only thing were we a little disappointed with was the breakfast. Not a huge selection. Didn’t see waffles or pancakes and not many pastries, if any at all. The staff was very friendly, our room was very nice, and we loved that we were right by the Galleria Mall.
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酒店回复: Thank you so much for your feedback. We are glad you enjoyed your stay, our friendly staff, and convenient location. We're sorry the breakfast selection didn't meet your expectations-our menu changes daily, and we'll share your comments with our team. We look forward to welcoming you back! Thank you for choosing TownePlace Suites Franklin
5.0分
其他
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Nice and convenient hotel
Overall we had an excellent stay. The bed was super comfortable and coffee was always available. The hotel was conveniently located to everything and the water pressure was fabulous in the shower. The bedding and shower curtain could have used an upgrade, but overall we were very happy and would stay again. The room was also quite spacious!
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酒店回复: Thank you for the great review! We are happy you had a comfy stay and hope to see you again soon!
5.0分
家庭亲子
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I loved everything about this hotel! We were able to check in 20 min early at night extra cost. Room was so nice and comfy beds! The staff was so nice and the breakfast was delicious! Definitely will stay there again!!!
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酒店回复: Thank you for the kind words! We are so glad you enjoyed you stay, from the comfy beds to the delicious breakfast. We hope to welcome you back again soon!
5.0分
其他
I love how the staff all assisted in many different ways to resolve the internet issues I was having. Thank you all! Great service!
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酒店回复: Thanks for choosing TownePlace Suites and taking a moment to share your feedback! We apologize for the issues with the internet, but are happy to hear the team was able to assist. We hope to welcome you again soon!
4.0分
家庭亲子
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Overall we had a very nice stay. The room was very clean and well maintained. Quiet area close to shopping and restaurants. Breakfast was pretty good. Comfy bed, but terrible, flat pillows. Pool looked nice, but you could smell the chlorine from the outside of the room and it was very overwhelming when we went in the room so we skipped it. We would stay here again. It’s a good location for visiting Nashville and the surrounding areas.
5.0分
家庭亲子
Great stay. Spacious rooms. Love pet friendly. Nice breakfast options. Very clean. Friendly staff.
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酒店回复: Thanks for the great review! We appreciate you choosing to stay with us at TownePlace Suites and taking the time to share your feedback! We hope to welcome you again soon!
很满意，
推荐给出差或者过来旅游的朋友，
还在附近找到了麻辣烫，
希望对出行的朋友有所帮助，
分享分享分享！
非常干净舒适。富兰克林这个城市也很美，让人放松。
这家酒店不错，干净整洁，位置便利，设施齐全，而且停车位充足。
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
We were very pleased with the hotel. The only thing were we a little disappointed with was the breakfast. Not a huge selection. Didn’t see waffles or pancakes and not many pastries, if any at all. The staff was very friendly, our room was very nice, and we loved that we were right by the Galleria Mall.
Nice and convenient hotel
Overall we had an excellent stay. The bed was super comfortable and coffee was always available. The hotel was conveniently located to everything and the water pressure was fabulous in the shower. The bedding and shower curtain could have used an upgrade, but overall we were very happy and would stay again. The room was also quite spacious!
I loved everything about this hotel! We were able to check in 20 min early at night extra cost. Room was so nice and comfy beds! The staff was so nice and the breakfast was delicious! Definitely will stay there again!!!
I love how the staff all assisted in many different ways to resolve the internet issues I was having. Thank you all! Great service!
Overall we had a very nice stay. The room was very clean and well maintained. Quiet area close to shopping and restaurants. Breakfast was pretty good. Comfy bed, but terrible, flat pillows. Pool looked nice, but you could smell the chlorine from the outside of the room and it was very overwhelming when we went in the room so we skipped it. We would stay here again. It’s a good location for visiting Nashville and the surrounding areas.
Great stay. Spacious rooms. Love pet friendly. Nice breakfast options. Very clean. Friendly staff.