酒店回复: Thank you for sharing your feedback regarding your recent stay with us at the Courtyard Fort Worth I-30 West Near NAS JRB. We appreciate your insights, as they help us improve our guest experience.I apologize for the inconvenience you faced with the PlayStation 5 connectivity and the limited TV channels. We understand how important entertainment options are during your stay, and I’m glad to hear you were able to connect to your Netflix account. Your comments will be shared with the appropriate teams to address the connectivity issues and explore ways to enhance our channel offerings.We truly value your feedback, and we hope to have the opportunity to welcome you back in the future for a more seamless experience.
酒店回复: Thank you for taking the time to share your feedback with us! We’re delighted to hear that your stay met your needs. Your suggestion regarding the handheld shower head is appreciated, as we always strive to enhance our guests' experiences. We understand that a convenient shower setup can make a significant difference, and your insights will be shared with our team for consideration.We also acknowledge your thoughts on the cleaning process and the challenges it may present. Our staff is dedicated to maintaining high cleanliness standards, and we appreciate your understanding of the efforts involved.Thank you once again for your valuable feedback. We look forward to welcoming you back in the future!
酒店回复: Dear Kristina,Thank you for taking the time to share your experience at Courtyard Fort Worth I-30 West Near NAS JRB. We are glad to know that you appreciated our cleanliness, spacious rooms, and friendly staff. We are genuinely sorry to hear about the discomfort you experienced with our beds. We understand how important a good night's sleep is and we regret that we fell short in providing this for you. Your feedback has been noted and will be shared with our management team for review. Despite this issue, we are pleased to hear that you found the rest of your stay enjoyable. We hope that we will have another opportunity to serve you better in the future. Thank you again for your review.Warm Regards,Guest Relations Manager, Courtyard Fort Worth I-30 West Near NAS JRB.
酒店回复: Dear Jeffrey,Thank you for taking the time to share your experience at Courtyard Fort Worth I-30 West Near NAS JRB. We are glad to know that you found our location convenient and our staff friendly and helpful upon your arrival.We regret to hear that our hotel did not fully meet your expectations in terms of appearance. Rest assured, we are always working on improvements to enhance the comfort and satisfaction of our valued guests like you.Moreover, it's disheartening to learn about your experience with one of our staff members not reciprocating your morning greeting. We believe in providing all our guests with the highest levels of hospitality, and we apologize for falling short in this instance.Your feedback is greatly appreciated, and we will certainly use it to improve our services. We hope to welcome you back to our hotel in the future for a more satisfying experience.Warm Regards,Guest Relations Manager,Courtyard Fort Worth I-30 West Near NAS JRB.
酒店回复: Dear Robert,Thank you for taking the time to share your experience with us at Courtyard Fort Worth I-30 West Near NAS JRB. We sincerely regret that your stay didn't meet your expectations due to the traffic noise. We understand how important a peaceful environment is for a comfortable stay and we appreciate your suggestion to future guests about choosing rooms on the far side of the hotel. We are pleased to hear, however, that you found our hotel to be a nice place otherwise. We're always striving to give our guests the best experience possible, and we take all feedback to heart as it helps us improve. We hope you will give us another opportunity to serve you in the future, where we will do our utmost to provide you with the quiet and restful stay you expect and deserve.Warm Regards,Guest Relations Manager.
5.0分
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翻译提供方:Google
入住圣佩德罗酒店感觉很棒。虽然酒店正在装修,但我们没有感到任何不便或困扰。大堂非常漂亮
5.0分
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翻译提供方:Google
我住过的最好的酒店之一!前台工作人员非常友好,
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酒店回复: Thank you so much for your wonderful 10-star review! We are thrilled to hear that you had such a positive experience during your stay at Courtyard Fort Worth I-30 West Near NAS JRB. It's heartwarming to know that our front desk staff made a lasting impression with their kindness. We take great pride in providing exceptional service, and your feedback reassures us that we are on the right track. We hope to welcome you back soon for another memorable stay!
唯一真正让我不再回购的问题是:PlayStation 5 无法连接网络,导致我不得不使用热点;电视上的频道是我看过的最无趣的;我可以轻松连接到 Netflix,这很有帮助。但更让我沮丧的是
为我妻子准备的生日旅行
房间非常干净、设施齐全、服务热情周到,并且非常贴心地满足了我们的所有需求。他们还告诉我们在沃斯堡期间可以去哪些地方玩。我会向所有前往沃斯堡的游客推荐万豪庭院酒店。
满足了我的需求。关于淋浴玻璃,我唯一的建议是装一个手持式淋浴喷头。我无法想象清洁人员如何在不被淋湿的情况下清洁淋浴间。
早餐小酒馆说营业到上午10点,结果早上9点50分,他们说厨房关门了。第二天我点了鸡蛋,想怎么煮就怎么煮,结果没有按我的要求煮。那位女士似乎对自己的生活很不满意。
短期旅行的好去处
非常干净,酒店房间宽敞整洁,工作人员友好热情,但床非常不舒服,很硬,我和我丈夫的背早上都疼得厉害,我晚上只能在沙发上睡了一会儿,但除此之外……他们需要更新床……其他一切都很好,如果不是因为床不舒服,我会给五星好评
去当地医院很方便。实际比图片上看起来略显破旧。抵达时工作人员友好热情。我们提前出门去预约,说了句祝您愉快,前台工作人员甚至都没从手机上抬起头来。虽然没什么大不了的,但入住体验仍然很愉快。
这家酒店面朝I-30高速公路,面向高速公路的房间很容易受到交通噪音的侵扰,简直是折磨。我们从未住过这么吵的房间,也从未经历过如此折磨人的夜晚。如果你想要一个安静的夜晚,要么找个离酒店较远的房间,要么另寻他处。不过,这里其实是个不错的地方。
入住圣佩德罗酒店感觉很棒。虽然酒店正在装修,但我们没有感到任何不便或困扰。大堂非常漂亮
我住过的最好的酒店之一!前台工作人员非常友好,
非常干净。前台女孩不太友好,但我没有因此影响我的入住体验。