This was a great choice! Kiki at the front greeted me right away, was so wonderful to talk to, she even accomodated by being able to check-in early. Hotel is open, bright, inviting and clean. Parking lot was brightly lit and the room and bathroom were so clean and amazing. Not sure abkut hot tib, breakfast, pool etc as we did not partake but I would definitely stay here again in the future.
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酒店回复: Dear Guest! Thank you so much for sharing your kind words about your recent stay with us! We are truly thrilled to hear that your experience was a great one from the moment you arrived! It means a lot to know that our front desk team was able to make you feel welcomed and cared for, especially with the early check-in accommodations.We are also so glad that the bright, clean, and inviting atmosphere of the hotel and guest rooms made your stay comfortable. Your feedback is incredibly encouraging to our team! We appreciate you choosing to stay with us and would be honored to welcome you back on your next visit. Please don't hesitate to reach out if there is ever anything we can do to make your future stays even more enjoyable!
2.0分
其他
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Overall the hotel was clean but the room we requested, and paid for, was not given.
I’m in a wheelchair currently and needed accessible with a roll-in shower which was available King (less bed= more room to move as needed) when I booked 3+ weeks ahead of time. When we got there this was not available and we had to go with double queen with a tub chair.
These do not work well for all people based on mobility, etc. and no other option was given as they said all 6 or so of their other rooms were occupied even when we arrived only 35 minutes after check-in on a Wednesday.
I realize things can happen but this was a huge mess up on their part in overbooking accessibility needs. I requested to speak to a manager to voice my concerns as well as also talk about the difference in room price as there was one (I had paid more), and was told one wasn’t on site until the morning. I left a message for them to call me and that still has not happen.
Overall, if you need a clean place to sleep then enjoy. If you need an accessible hotel stay, don’t count your chickens before the hatch.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. Please accept our sincere apologies that we were unable to provide accessible room type you reserved and for the inconvenience this caused during your stay. We understand how important it is to have the proper accommodations, and we regret that we fell short of meeting your expectations.Your feedback has been shared with our our management and front desk team to ensure better handling of accessibly requests and room availability moving forward. We are also reviewing communication procedures to make sure we follow up calls and manager availability are addressed promptly.We truly value your comment and the opportunity to improve. Should your travels bring you back to the area, we would appreciate the chance to provide you with the seamless and comfortable experience you rightfully expect from a Marriott property. Please feel free to to reach out to the front desk if you would like to discuss your stay in more details. Thank you!
5.0分
商务出差
Great stay with you guys. All of the staff was very helpful and friendly— and the cleaning staff was fantastic.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great stay and that our team—especially the cleaning staff—made a positive impression. It’s always wonderful to know our guests feel well taken care of. We truly appreciate your support and hope to welcome you back again soon!
5.0分
家庭亲子
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The room had small water damage by the window and bed was too soft for my preference. We were there for only one night. Great location. Great staff. Overall great experience. Would stay again. Room was spacious. No free breakfast.
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酒店回复: Thank you so much for your wonderful review! We're delighted you had an overall great experience and appreciated our location, spacious rooms, and amazing staff. We also value your honest feedback about the water damage and mattress comfort—these details help us improve. While we don’t currently offer free breakfast, we’re always looking for ways to enhance our guests’ stay. We truly appreciate you choosing us and hope to welcome you back again soon!
2.0分
其他
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Caution before booking at this location
Person at checkin asked intrusive questions that made me feel uncomfortable. I live in the same area and he asked about why I was staying there and I felt that was inappropriate to ask. I also experienced a large and unreasonable cleaning fee due to an unexpected health issue that unfortunately happened while I was sleeping. Very embarrassing for me and will not return to this property.
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酒店回复: Dear Guest,Thank you for taking your time to share your feedback. We sincerely apologize for this discomfort you experienced during your stay. Providing a respectful and welcoming environment for all our guests is our TOP priority, and we regret that your experience did not reflect this commitment. Your comment has been shared with our front desk team to ensure appropriate follow-up and additional training. Regarding the cleaning fee, we understand how unexpected circumstances can occur, and we appreciate your understanding as we maintain cleanliness standards for ALL guests. We value your feedback and will use it to improve future guests experiences.We hope you might consider giving us another opportunity to better serve you in the future.Best regards,Courtyard By Marriott Denton
5.0分
家庭亲子
Clean and friendly staff! Loved the hot tub, too. It’s also in a great area with several restaurants in walking area.
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酒店回复: Dear Guest!Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay, especially our clean accommodations, friendly team and relaxing hot tub. It is great to know you also appreciated our convenient location near local restaurants. We truly appreciate you choosing to stay with us and hope to welcome you back again soon for another GREAT experience.Best Regards,Courtyard By Marriott Denton
5.0分
情侣出游
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This property is located in a very convenient area and I regularly stay when in town visiting family. It’s clean which super important to me and the property is kept up well. Staff are always friendly from my experience.
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酒店回复: Dear Guest,Thank you for your wonderful review and for choosing to stay with us during your visits to the area. We are delighted to know you enjoyed our convenient location , clean accommodations, and friendly team . Providing a comfortable and welcoming experience for our guests is always our top priority, and its great to hear that reflected in your stay.We truly appreciate your loyalty and look forward to welcoming you back again soon!
2.0分
家庭亲子
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Apparently Marriott has developed the attitude of not needing to be of service to their customers unless they can charge extra for it. Instead of a free breakfast they would like you to buy a $7.00 starbucks. Instead of small danish in your room they would rather sell you a dried out one for $4.00 from a vending machine.Hilton prices for motel 6 service. As I checked out I ask the clerk why they discontinued the breakfast. He said "oh, we quit that so time ago. You might try Fairfield instead.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your recent stay did not meet your expectations and that you were disappointed with the breakfast options and overall value. We understand how important convenience and service are to our guests, and we regret that we fell short in this area.Your comment has been shared with our leadership team as we continually review our amenities and offerings to better serve our guests. We appreciate your honesty and the opportunity to improve. We hope you'll consider giving us another chance to provide the elevated experience that reflects Marriott standards!
酒店位置房间都很不错，工作人员人都蛮好有急事也给稍微延迟了一下退房，有需要还会再住
设施很干净。
This was a great choice! Kiki at the front greeted me right away, was so wonderful to talk to, she even accomodated by being able to check-in early. Hotel is open, bright, inviting and clean. Parking lot was brightly lit and the room and bathroom were so clean and amazing. Not sure abkut hot tib, breakfast, pool etc as we did not partake but I would definitely stay here again in the future.
Overall the hotel was clean but the room we requested, and paid for, was not given.
I’m in a wheelchair currently and needed accessible with a roll-in shower which was available King (less bed= more room to move as needed) when I booked 3+ weeks ahead of time. When we got there this was not available and we had to go with double queen with a tub chair.
These do not work well for all people based on mobility, etc. and no other option was given as they said all 6 or so of their other rooms were occupied even when we arrived only 35 minutes after check-in on a Wednesday.
I realize things can happen but this was a huge mess up on their part in overbooking accessibility needs. I requested to speak to a manager to voice my concerns as well as also talk about the difference in room price as there was one (I had paid more), and was told one wasn’t on site until the morning. I left a message for them to call me and that still has not happen.
Overall, if you need a clean place to sleep then enjoy. If you need an accessible hotel stay, don’t count your chickens before the hatch.
Great stay with you guys. All of the staff was very helpful and friendly— and the cleaning staff was fantastic.
The room had small water damage by the window and bed was too soft for my preference. We were there for only one night. Great location. Great staff. Overall great experience. Would stay again. Room was spacious. No free breakfast.
Caution before booking at this location
Person at checkin asked intrusive questions that made me feel uncomfortable. I live in the same area and he asked about why I was staying there and I felt that was inappropriate to ask. I also experienced a large and unreasonable cleaning fee due to an unexpected health issue that unfortunately happened while I was sleeping. Very embarrassing for me and will not return to this property.
Clean and friendly staff! Loved the hot tub, too. It’s also in a great area with several restaurants in walking area.
This property is located in a very convenient area and I regularly stay when in town visiting family. It’s clean which super important to me and the property is kept up well. Staff are always friendly from my experience.
Apparently Marriott has developed the attitude of not needing to be of service to their customers unless they can charge extra for it. Instead of a free breakfast they would like you to buy a $7.00 starbucks. Instead of small danish in your room they would rather sell you a dried out one for $4.00 from a vending machine.Hilton prices for motel 6 service. As I checked out I ask the clerk why they discontinued the breakfast. He said "oh, we quit that so time ago. You might try Fairfield instead.