酒店回复: Hello Lori,Thank you for sharing your feedback, and we're so sorry to hear about your flight cancellation due to the ice storm. We're glad to know that you had a positive experience with our staff, even though your stay was short. We hope to have the opportunity to welcome you back under better circumstances in the future. Please let us know if there’s anything further we can do to assist you with your refund. Safe travels!
酒店回复: Patricia, thank you for sharing your experience. It's wonderful to hear you enjoyed the convenient location of the Residence Inn Portland Airport at Cascade Station. The issue with the breakfast selection is noted. The parking fee is standard for the area, but your feedback is appreciated. We hope to welcome you back soon.
酒店回复: Jae, we’re delighted you loved your experience at Residence Inn Portland Airport at Cascade Station. It’s great to hear that the location and convenience, including the proximity to public transportation and nearby shopping, made your stay enjoyable. Thank you for choosing us for your business trip, and we hope to welcome you back soon.
酒店回复: Thank you for your feedback, Jazmyne. We sincerely apologize for the inconvenience during check-in and the cleanliness issues in your room. Your experience does not reflect our usual standards, and we will address this with our team to improve for future guests. We hope to have the opportunity to provide you with a better experience next time.
酒店回复: Jean, thank you for sharing your feedback. We apologize for the issues you encountered during your stay. It's great to know you found the room spacious. We hope you consider staying with us again in the future.
酒店回复: Jocelyn, it’s wonderful to hear you had a great time at Residence Inn Portland Airport at Cascade Station. The team is delighted to know the studio felt like a home away from home and that the location added to your convenience. We look forward to welcoming you back on your next visit to Portland!
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我（轮椅使用者）、我丈夫和他的朋友预订了一间 ADA 房间，作为我丈夫的生日/宝宝出生前的最后一次度假。
酒店回复: Steve, it’s wonderful to hear you had such a consistently pleasant experience at Residence Inn Portland Airport at Cascade Station. We’re glad you enjoyed the comfort and spaciousness of the rooms as well as the convenient location. We're excited to welcome you back on your next visit!
酒店回复: Latisha, thank you for sharing your experience with us at the Residence Inn Portland Airport at Cascade Station. We are delighted to hear that you found our rooms exceptionally clean and comfortable. Our team takes great pride in maintaining a high standard of cleanliness. It's wonderful that your check-in and check-out process was seamless. We look forward to welcoming you back on your next visit!
前台办事效率非常慢，即使其他人都在等待，他们也总是和办理入住的客人进行冗长的“友好”交谈。
前台只有一个人。
我用*******找了一家可以免费停车的酒店。结果我们入住时被收取了每晚9英镑的停车费。
前台工作人员太棒了。可惜的是，我的航班因为冰暴取消了，我只在那里待了45分钟。我甚至都没用我的房间。我希望能退款，他们说会尽力。工作人员非常棒。房间很漂亮，设施齐全，而且离机场很近，方便您搭乘航班。
这家酒店很不错，去机场、购物中心和餐厅都很方便。早餐水果种类不多，只有熟透的香蕉。我觉得他们每天收9美元停车费，明明周围停车位充足，却在欺骗客人。这家酒店隔壁就是一家很大的Target超市。
地理位置优越，适合商务旅行，靠近波特兰国际机场 (PDX) 和交通枢纽。搭乘轻轨等公共交通非常方便。酒店每 20 分钟提供一班机场班车。
厨房也非常适合即刻烹饪，而且 Target 就在隔壁。
完美的住宿体验。
入住时被告知最多可接待5人。我询问了我的要求，并让他们坐在大厅里。当日的主管非常粗鲁，房间和浴室也不干净
我最讨厌预订普通大床房，结果却住进了无障碍房。淋浴水温最多也就温热一点。最后连热水都没洗。真倒霉。房间好大啊。
感觉就像一个迷你家外之家。我订的是带壁炉、全尺寸冰箱、微波炉和炉灶的单间公寓。所以我可以自带食物，也可以外带食物在房间里加热。我也很感谢工作人员允许我延迟退房至下午2点，因为下午的航班比较晚。离机场很近，紧邻塔吉特百货，卡斯卡德车站附近也有很多商店和餐厅。地理位置非常便利。下次来波特兰，我很乐意再次入住这里。
我（轮椅使用者）、我丈夫和他的朋友预订了一间 ADA 房间，作为我丈夫的生日/宝宝出生前的最后一次度假。
第一天，我们被告知我们的无障碍房间被让给了别人，所以我不得不整天整夜地使用走廊尽头的卫生间。床太高了，我无法自己移动，所以我丈夫不得不帮助怀孕7个月的我。而且我没法洗澡，因为我无法进出浴缸。
第二天，我们换到了一个更好的……房间。床更低，设施也更符合 ADA 标准，但是淋浴椅坏了，非常不安全。
泳池边用来接送客人进出的椅子也坏了，我提前打电话确认他们有椅子，结果椅子还能用。我们被告知可以在附近的酒店游泳，前台会在他们安装好后给我们打电话。结果没有电话，什么也没打。所以，我上次度假最想做的事情，我却做不到了。
不用说，我并不是一个快乐的孕妇。
每次回国前都会住在这里。
住了4晚，房间一如既往地舒适宽敞。如果您想避开市中心的交通拥堵，这里也位于MAX电车站附近，非常方便。
第五次入住，每次都很棒。还会再来的。
抵达镇上后，我们临时决定入住这里，因为发现其他住宿并不适合我们。房间的整洁舒适令我们惊喜不已。无论何时何地，只要我们出门在外，都会用Clorox湿巾擦拭所有物品，并用消毒剂喷洒。房间非常干净，湿巾上一点污垢或灰尘都没有！床很舒服，入住和退房都很顺利。我们一定会再次入住！