酒店回复: Dear Anam,Thank you for spending the night at Residence Inn Akron Fairlawn. It's terrific that our location was convenient for your road trip and that our comfortable accommodations were just what you hoped for. Please join us again next time you pass through our area.
5.0分
商务出差
原文
翻译提供方：Google
员工服务很棒。尼克和娜塔莉竭尽全力让我感到舒适。我去阿克伦做了手术，他们特别好，友善又贴心。
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酒店回复: Dear Vijay,Thank you so much for your kind words! We’re thrilled to hear that Nick and Natalie made such a positive impact during your stay. Traveling for surgery can be stressful, and we’re glad our team was able to provide comfort and care when you needed it most. We'll pass along your compliments to them and hope to welcome you back for a future visit.
3.0分
商务出差
原文
翻译提供方：Google
网络和电视服务都断了。我本来计划去旅行，以便在酒店房间里观看NCAA全国锦标赛。
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酒店回复: Dear James,While we thank you for sharing your experience, we're truly sorry for the concerns you encountered, especially during such a highly anticipated event. We understand how frustrating that must have been and regret the inconvenience it caused. Please know that our team is always ready to provide assistance and address any issues that may arise. Your comments have been shared with our team, and we’re working to prevent this from happening in the future. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.
酒店回复: Dear Susan,Thank you for your review. We are very sorry for dropping the ball on your recent stay. Please know this was an isolated incident. We hope you will give us another try when traveling back to Akron, OH.
5.0分
家庭亲子
原文
翻译提供方：Google
房间非常干净舒适，工作人员友好。
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酒店回复: Dear Tracey,Thank you for the great review! We're glad you enjoyed our clean, comfortable rooms and warm service throughout your stay at Residence Inn Akron Fairlawn. It was a pleasure having you here, and we hope to welcome you back soon for another excellent visit.
5.0分
其他
原文
翻译提供方：Google
一夜狂欢
这是我和大女儿一起度过的非常愉快的一夜狂欢。
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酒店回复: Dear Dawn,Thank you so much for sharing your feedback! We're delighted to hear that you and your daughter had a wonderful overnight getaway. It's always our goal to provide a relaxing and memorable experience, and we're so glad we were able to do that for you. We hope to welcome you both back for another enjoyable stay in the future!
5.0分
其他
原文
翻译提供方：Google
位置便利，靠近高速公路，环境安静
5.0分
家庭亲子
The room was very clean and spacious. We had an issue with the TV and they came and fixed it right away!
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酒店回复: Dear Samantha,Thank you for choosing Residence Inn Akron Fairlawn. We're glad to hear that you enjoyed our clean, spacious accommodations and that our team quickly resolved any issues. It was a pleasure welcoming you, and we look forward to your next visit.
5.0分
情侣出游
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My husband was having knee replacement at crystal clinic. This hotel was a mile from the hospital. We arrived the night before surgery. I stayed there as they kept my husband overnight Everyone was so helpful and every morning and evening they would ask me how he was doing. Very friendly and helpful.
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酒店回复: Dear Cheryl,What a wonderful review of Residence Inn Akron Fairlawn! We're glad our proximity to Crystal Clinic Orthopaedic Center was convenient for you. Our team was happy to extend friendly assistance to you and check on your husband's status. Many thanks for your kind praise, and we hope you'll visit us again.
早饭太简单了！
我们自驾游期间在这里住了一晚。位置就在高速公路边上，非常方便。由于我们到得晚，工作人员非常友好热情。房间宽敞舒适，正是我们过夜所需要的。
员工服务很棒。尼克和娜塔莉竭尽全力让我感到舒适。我去阿克伦做了手术，他们特别好，友善又贴心。
网络和电视服务都断了。我本来计划去旅行，以便在酒店房间里观看NCAA全国锦标赛。
不干净
淋浴房角落下面漏水，地板上有很多水，房间里还有人留下的袜子，橱柜很脏，马桶旁边的浴室地板上有指甲屑。地板很粘。
房间非常干净舒适，工作人员友好。
一夜狂欢
这是我和大女儿一起度过的非常愉快的一夜狂欢。
位置便利，靠近高速公路，环境安静
The room was very clean and spacious. We had an issue with the TV and they came and fixed it right away!
My husband was having knee replacement at crystal clinic. This hotel was a mile from the hospital. We arrived the night before surgery. I stayed there as they kept my husband overnight Everyone was so helpful and every morning and evening they would ask me how he was doing. Very friendly and helpful.