酒店回复: Dear Vijay,Thank you so much for your kind words! We’re thrilled to hear that Nick and Natalie made such a positive impact during your stay. Traveling for surgery can be stressful, and we’re glad our team was able to provide comfort and care when you needed it most. We'll pass along your compliments to them and hope to welcome you back for a future visit.
3.0分
商务出差
原文
翻译提供方：Google
网络和电视服务都断了。我本来计划去旅行，以便在酒店房间里观看NCAA全国锦标赛。
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酒店回复: Dear James,While we thank you for sharing your experience, we're truly sorry for the concerns you encountered, especially during such a highly anticipated event. We understand how frustrating that must have been and regret the inconvenience it caused. Please know that our team is always ready to provide assistance and address any issues that may arise. Your comments have been shared with our team, and we’re working to prevent this from happening in the future. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.
酒店回复: Dear Susan,Thank you for your review. We are very sorry for dropping the ball on your recent stay. Please know this was an isolated incident. We hope you will give us another try when traveling back to Akron, OH.
5.0分
家庭亲子
原文
翻译提供方：Google
房间非常干净舒适，工作人员友好。
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酒店回复: Dear Tracey,Thank you for the great review! We're glad you enjoyed our clean, comfortable rooms and warm service throughout your stay at Residence Inn Akron Fairlawn. It was a pleasure having you here, and we hope to welcome you back soon for another excellent visit.
5.0分
其他
原文
翻译提供方：Google
一夜狂欢
这是我和大女儿一起度过的非常愉快的一夜狂欢。
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酒店回复: Dear Dawn,Thank you so much for sharing your feedback! We're delighted to hear that you and your daughter had a wonderful overnight getaway. It's always our goal to provide a relaxing and memorable experience, and we're so glad we were able to do that for you. We hope to welcome you both back for another enjoyable stay in the future!
5.0分
其他
原文
翻译提供方：Google
位置便利，靠近高速公路，环境安静
5.0分
其他
Night manager was Awesome!! Very helpful, friendly and accommodating. Had a great stay and loved the restaurant recommendations. Room was spacious and quiet.
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酒店回复: Thank you for staying with us and sharing this kind feedback. It is wonderful to hear that our night manager made such a positive impression and that the restaurant recommendations and accommodations made your stay so enjoyable. We appreciate you choosing us and we hope to welcome you back again soon.
5.0分
其他
One of the best hotels I've stayed in! Friendly staff and great amenities! Enjoyed everything about it! Would recommend!
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酒店回复: Thank you for your kind words! We're delighted to hear your experience exceeded expectations. Your recommendation means a lot to us, and we look forward to welcoming you back to Residence Inn Akron Fairlawn for another great stay soon!
早饭太简单了！
我们自驾游期间在这里住了一晚。位置就在高速公路边上，非常方便。由于我们到得晚，工作人员非常友好热情。房间宽敞舒适，正是我们过夜所需要的。
员工服务很棒。尼克和娜塔莉竭尽全力让我感到舒适。我去阿克伦做了手术，他们特别好，友善又贴心。
网络和电视服务都断了。我本来计划去旅行，以便在酒店房间里观看NCAA全国锦标赛。
不干净
淋浴房角落下面漏水，地板上有很多水，房间里还有人留下的袜子，橱柜很脏，马桶旁边的浴室地板上有指甲屑。地板很粘。
房间非常干净舒适，工作人员友好。
一夜狂欢
这是我和大女儿一起度过的非常愉快的一夜狂欢。
位置便利，靠近高速公路，环境安静
Night manager was Awesome!! Very helpful, friendly and accommodating. Had a great stay and loved the restaurant recommendations. Room was spacious and quiet.
One of the best hotels I've stayed in! Friendly staff and great amenities! Enjoyed everything about it! Would recommend!