This is an OLD hotel with OLD carpet everywhere that they put strong smelling chemical scents on to try to hide the must. The room smelled okay on arrival but after the AC ran all night we woke up to the nastiest dirty, burnt, must smell coming through the AC unit into our room. It was gag worthy. That day a guy came to change the AC filter to see if that could work. It didnt. By the last day all my clothes (which i kept in my suitcase) even smelled awful. I would never stay here again, or at any other fairfield after this experience.
3.0分
其他
There was no liner on the shower curtain and the towel rack was falling off of the wall.
4.0分
商务出差
Room was clean, front desk staff was very friendly on check in. Check in went smooth and fast.
4.0分
其他
Staff was great, very helpful and friendly. Room was clean and affordable.
3.0分
其他
Everything from the service was good friendly clean service….. but my room 109 had bed bugs other than that my stay was great
1.0分
商务出差
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I come to Longview once a month, sometimes twice on business. Needless to say I will scratch this place off. The room appeared clean at first glance, but taking a closer look it definitely needed some major work. Spider webs with a dead spider on the wall behind the door. The bathroom needs a good scrub down, the floor was disgusting, the grout was so dirty it was black. The toilet lid was very loose and don't understand why housekeeping wouldn't have reported that. The vent in the bathroom didn't work and it was nasty too. There was mold around it and on the ceiling. Again why wouldn't housekeeping report it, they're in the room everyday. The bathroom towels were folded but had hair that you could see as soon as you walked into the bathroom. Lastly, the tv was so small, it was ridiculous. Point is, I would definitely never return here and for it to be a part of Marriott is very disappointing
5.0分
商务出差
Hotel was very clean and in a convenient spot to the loop and to food options.
3.0分
家庭亲子
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Admittedly the facility is a bit dated however, it is comfortable and clean. A little disappointed that the front desk didn't always appear manned. I'm sure there was someone on duty just not sitting at the desk. For the money, it's not a bad place to stay.
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience of the facility being dated, and the front desk clerk not sitting at desk is below our standards.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the engineer, and breakfast team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
4.0分
其他
Good location. Comfy beds. Breakfast had good variety of items
一切都很棒！房间干净整洁，员工非常专业，泳池也可以使用，也很干净。总的来说是一次很好的体验。
This is an OLD hotel with OLD carpet everywhere that they put strong smelling chemical scents on to try to hide the must. The room smelled okay on arrival but after the AC ran all night we woke up to the nastiest dirty, burnt, must smell coming through the AC unit into our room. It was gag worthy. That day a guy came to change the AC filter to see if that could work. It didnt. By the last day all my clothes (which i kept in my suitcase) even smelled awful. I would never stay here again, or at any other fairfield after this experience.
There was no liner on the shower curtain and the towel rack was falling off of the wall.
Room was clean, front desk staff was very friendly on check in. Check in went smooth and fast.
Staff was great, very helpful and friendly. Room was clean and affordable.
Everything from the service was good friendly clean service….. but my room 109 had bed bugs other than that my stay was great
I come to Longview once a month, sometimes twice on business. Needless to say I will scratch this place off. The room appeared clean at first glance, but taking a closer look it definitely needed some major work. Spider webs with a dead spider on the wall behind the door. The bathroom needs a good scrub down, the floor was disgusting, the grout was so dirty it was black. The toilet lid was very loose and don't understand why housekeeping wouldn't have reported that. The vent in the bathroom didn't work and it was nasty too. There was mold around it and on the ceiling. Again why wouldn't housekeeping report it, they're in the room everyday. The bathroom towels were folded but had hair that you could see as soon as you walked into the bathroom. Lastly, the tv was so small, it was ridiculous. Point is, I would definitely never return here and for it to be a part of Marriott is very disappointing
Hotel was very clean and in a convenient spot to the loop and to food options.
Admittedly the facility is a bit dated however, it is comfortable and clean. A little disappointed that the front desk didn't always appear manned. I'm sure there was someone on duty just not sitting at the desk. For the money, it's not a bad place to stay.
Good location. Comfy beds. Breakfast had good variety of items