酒店回复: Thank you again for letting us know. We have address this issue with the clerk on duty and used this a retraining. We Thank you for letting us know for this is how we improve
酒店回复: thank you so much we really appreciate your business
2.0分
情侣出游
原文
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我们的预订搞砸了,只让我们住了一晚。水槽有裂缝,浴缸也有裂缝。
酒店回复: We are truly sorry for the inconvenience that was caused to you.
5.0分
情侣出游
原文
翻译提供方:Google
我喜欢有小厨房——我们只在那里住了一晚,但如果住得更久一些,那就太棒了
酒店回复: Thank you for your feedback and your business!
5.0分
其他
原文
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入住体验非常好。干净、舒适,房间和走廊都没有异味。
酒店回复: THANK YOU SO MUCH!!!. We are so happy you enjoyed your stay
1.0分
其他
原文
翻译提供方:Google
他们没有客户服务。办理入住手续时接待处的人非常粗鲁,根本不明白他在做什么。
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酒店回复: I sincerely apologize. We thank for letting us know and will take your comments as a learning experience we appreciate you letting us know for this is how we improve. Please email me and.let me know what you needed.
5.0分
其他
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The hotel was very clean, beds comfortable, good TVs. Curtains very good at keeping rooms dark. Excellent shower, thought the curtain rod needs adjustment and the mollies are slightly pulling out. Breakfast was very nice. Thanks
酒店回复: Thank you
5.0分
其他
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Great front desk
I usually do not do reviews but my front desk experience was so awesome, I feel the need to give praise. The lady at the front desk was amazing. So friendly and welcoming. I stay in hotels a lot and this experience stood out in a positive way. The room was great, comfortable bedding, nice shower, and quiet. I would stay here again
很棒的周末度假
接待员服务热情周到。房间干净整洁,设施齐全。床很舒适。环境非常安静。地理位置优越,附近有很多餐厅和商店。
总的来说,这次体验很糟糕。首先,我看到了泳池的照片,所以我们以为泳池是开放的。结果发现没有泳池。其次,住客旅馆通常有晚间招待会,但这家没有。第三,到达后我们才发现停车费是每晚12美元!在郊区?!这里又不是市中心!停车应该是免费的。第四,酒店描述说步行4分钟就能到购物中心。购物中心已经永久关闭了,他们为什么不更新网站呢?第五,浴室的地板和淋浴间里都有头发。我们不会再去了。
我已经与主管谈过了:夜班员工很粗鲁——不会给我根据我的情况要求的额外枕头——声称没有什么可以提供的——真的对这么大的酒店没有额外枕头感到不满!!!或者她只是不想离开她的办公桌!!!
一定要在这家酒店住!
这家酒店是我在该地区经常住的地方。虽然它不是最现代化的,但员工很友好,房间保持整洁,运转良好。每次我遇到问题,前台总是乐于助人,帮我解决问题。
我们的预订搞砸了,只让我们住了一晚。水槽有裂缝,浴缸也有裂缝。
我喜欢有小厨房——我们只在那里住了一晚,但如果住得更久一些,那就太棒了
入住体验非常好。干净、舒适,房间和走廊都没有异味。
他们没有客户服务。办理入住手续时接待处的人非常粗鲁,根本不明白他在做什么。
The hotel was very clean, beds comfortable, good TVs. Curtains very good at keeping rooms dark. Excellent shower, thought the curtain rod needs adjustment and the mollies are slightly pulling out. Breakfast was very nice. Thanks
Great front desk
I usually do not do reviews but my front desk experience was so awesome, I feel the need to give praise. The lady at the front desk was amazing. So friendly and welcoming. I stay in hotels a lot and this experience stood out in a positive way. The room was great, comfortable bedding, nice shower, and quiet. I would stay here again