酒店回复: En nombre de todo nuestro equipo en Tru by Hilton Webster Houston NASA, queremos agradecerle por tomarse el tiempo para respondernos sobre su viaje más reciente a nuestra ubicación. Los comentarios de nuestros huéspedes siempre han sido lo más importante para nosotros, ya que nos enorgullecemos de brindar excelencia en el servicio al cliente a todos y cada uno de los huéspedes durante su estadía. Gracias por la gran puntuación ya que compartiré el detalle de su estadía con mi equipo para que podamos compartir el éxito. Como siempre, gracias por elegir un hotel Hilton para sus necesidades de alojamiento y esperamos su regreso. Viajes seguros.
酒店回复: On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
4.0分
商务出差
原文
翻译提供方：Google
位置好，價格合理。
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酒店回复: On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
5.0分
其他
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The staff was courteous, and the amenities were exceptional. However, it would have been a valuable addition to have a mini-fridge. Overall, it was an enjoyable experience.
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酒店回复: On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
3.0分
情侣出游
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It was a small room, compared to others at this price point. The added furnishings to presumably increase functionality, only made the room feel cramped.
We love a good complimentary breakfast and will pay extra for this amenity… this one was so bad we looked around and left for Starbucks.
The staff was very friendly and helpful. The facility was clean.
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酒店回复: On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
非常好，非常干净，喜欢硬地板而不是地毯。
此酒店周边有商圈，超市，就餐方便。酒店小而精，卫生干净，免费停车，比较适合短期商务出差，去各个地方开车都方便
这家酒店超级新，一切都很好，还有25小时供餐，房间里有超大电视。
好地方
我喜欢这家酒店非常现代化的理念、非常友好的服务、非常好的早餐、靠近商店和餐馆的优越位置，以及非常舒适实用的房间。
一进房间就有一股漂白剂的味道，一直到早上才散去。
我被分配到了一楼的房间，但是太糟糕了，我想知道是否真的有必要分配在这里，因为这是一个穿过洗衣房和员工办公室的房间。
窗户在一楼，所以即使卷起百叶窗，也被屏风之类的东西挡住了。窗户附近有一个室外风扇，所以机器运转时会发出噪音。
淋浴的热水不太好，所以即使我在淋浴间洗澡也是冷的。
淋浴喷头看起来也很脏，但出水不顺畅。
一切都很好，非常方便
位置好，價格合理。
The staff was courteous, and the amenities were exceptional. However, it would have been a valuable addition to have a mini-fridge. Overall, it was an enjoyable experience.
It was a small room, compared to others at this price point. The added furnishings to presumably increase functionality, only made the room feel cramped.
We love a good complimentary breakfast and will pay extra for this amenity… this one was so bad we looked around and left for Starbucks.
The staff was very friendly and helpful. The facility was clean.