The air conditioning didnt get cold enough . The people in room next to us had tv blaring until 3 am . The floor of the shower felt like it would fall through . For the price for a night was not impressed .
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酒店回复: We are concerned about the issues you experienced at our hotel during your recent visit. We are writing to thank you for taking the time to bring these matters to our attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable services to all of our guests, at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.Please accept our sincere apologies.We want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong, and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.Again, we want to thank you for taking the time to share your concerns with us.
5.0分
其他
Convenient to Blinn College, great gym facility and breakfast. Staff was very welcoming and connected often my text
4.0分
其他
Short Stay
My stay was very short but what I needed this facility met my needs.
Evening staff at chck-in as very helpful with dinner location.
3.0分
情侣出游
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For the 2 nights we were there, we had to fight with the fitted sheet because it didn't fit the bed. Whenever I went down to the lobby to get a cup of coffee, I had to wait for them to make a pot because it was so old. Went down at 5 am the day we were to leave and the pot was ice cold. I thought that this property had just been upgraded but the rooms didn't look like they had been touched in years. Also, we could feel the children next door jumping and walking and also we could hear almost every word they said.
4.0分
其他
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Our stay was really nice! The appearance, cleanliness, and quality of the hotel and our room was great!
There were many options provided for breakfast...not just Continental.
5.0分
其他
Great
Everything was clean, breakfast was great. It was a very nice stay.
5.0分
商务出差
Nicest place to stay in Brenham. The room was massive and very comfortable.
5.0分
家庭亲子
It was clean and good for a family. Nice staff, quiet, in a good area and close to a grocery store.
总体住宿体验不错，只是进入泳池区有些困难，门也不好用。
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The air conditioning didnt get cold enough . The people in room next to us had tv blaring until 3 am . The floor of the shower felt like it would fall through . For the price for a night was not impressed .
Convenient to Blinn College, great gym facility and breakfast. Staff was very welcoming and connected often my text
Short Stay
My stay was very short but what I needed this facility met my needs.
Evening staff at chck-in as very helpful with dinner location.
For the 2 nights we were there, we had to fight with the fitted sheet because it didn't fit the bed. Whenever I went down to the lobby to get a cup of coffee, I had to wait for them to make a pot because it was so old. Went down at 5 am the day we were to leave and the pot was ice cold. I thought that this property had just been upgraded but the rooms didn't look like they had been touched in years. Also, we could feel the children next door jumping and walking and also we could hear almost every word they said.
Our stay was really nice! The appearance, cleanliness, and quality of the hotel and our room was great!
There were many options provided for breakfast...not just Continental.
Great
Everything was clean, breakfast was great. It was a very nice stay.
Nicest place to stay in Brenham. The room was massive and very comfortable.
It was clean and good for a family. Nice staff, quiet, in a good area and close to a grocery store.