4.5 分, 很好 99%推荐 卫生 4.4 环境 4.6 服务 4.6 设施 4.5

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全部 推荐 (126)待改善 (119)有图 (7)商务出差 (8)家庭亲子 (12)独自旅行 (0)代人预订 (0)情侣出游 (28)朋友出游 (10)其他 (68)
5.0

Christina13 点评达人

2025-12-01 00:00:00入住，2025-12-20 05:01:55发表| 家庭亲子 | 标准双床房

酒店交通方便，在步行街旁边，停车额外收费，17磅每晚。房间大小合适，冲凉房水也不错，但是不像是25年新装修的酒店，整体来讲，值得住，性价比不错。

  • ：Thank you for taking the time to share your experience with us, your feedback is important to us as this determines areas that we can focus on to improve our guests overall experience! Please do not hesitate to reach out if you need any further assistance from our team. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Crowne Plaza Chester Team.

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4.7

Trevor McMullan 点评新星

2025-01-01 00:00:00入住，2025-01-11 22:33:22发表| 情侣出游 | 标准超级特大床房

We stayed 3 nights. Pretty much everything was straightforward. Staff were friendly and helpful. The hotel was clean, though a little dated in parts (swimming pool area). Parking was expensive but easy, and the location close to the City Centre was just a dream. All of the main Roman and city attractions are within easy walking distance.  All in all a really good stay. The only niggle I have, is that on the first night we ordered room service after a long trip. It took 3 attempts for the order to be correct. This was disappointing but at the end of the day, it was no massive issue.

  • ：Thank you for taking the time to tell us about your experience at Crowne Plaza Chester. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please contact us directly, Reception Team

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2.7

访客 点评新星

2025-07-01 00:00:00入住，2025-08-15 00:26:39发表| 商务出差 | 标准大床房

checkin was an issue - booked us into a room with someone else and didn't clean beforehand

  • ：Thank you for taking the time to share your experience with us, your feedback is important to us as this determines areas that we can focus on to improve our guests overall experience! Please do not hesitate to reach out if you need any further assistance from our team. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Crowne Plaza Chester Team.

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5.0

访客 点评新星

2025-06-01 00:00:00入住，2025-06-13 16:55:52发表| 情侣出游 | 标准双床房

Crowne plaza was a lovely hotel and location was perfect. Parking the car was a simple process. Breakfast was a great choice too. Staff were helpful and friendly.

  • ：Dear Guest,Thank you for taking the time to share your feedback with us. At Crowne Plaza Chester, we continuously strive to provide all our guests with a comfortable and enjoyable stay. We hope to welcome you back soon.Best wishes,The Crowne Plaza Chester Team

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4.7

访客 点评新星

2024-07-01 00:00:00入住，2024-07-16 17:17:34发表| 情侣出游 | 标准大床房

Excellent service from reception when we arrived to Raffael in the bar/restaurant and all the other staff were helpful and cheerful. Food was excellent, we had a full meal one night and bar snacks the following night and everything was tasty and well presented.

  • ：Thank you for taking the time to share your experience with us, your feedback is important to us as this determines areas that we can focus on to improve our guests overall experience! Please do not hesitate to reach out if you need any further assistance from our team. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Crowne Plaza Chester Team.

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