Probably the fastest check-in I've had in my life. Friendly service from all the staff. Quiet, clean, and spacious rooms. Take a right out of the property for an easy walk to the aquarium or village shops (going left is much harder to cross).
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酒店回复: Hi Bryan,We're so happy to hear that you had such a smooth check-in experience and enjoyed the friendly service from our team. It's great to know you found the rooms quiet, clean, and spacious. Your tip about the easy walk to the aquarium and village shops is much appreciated and will surely help future guests. - The Staff at Holiday Inn Express Mystic Groton Area
4.0分
情侣出游
Great location for olde mystic village but also walkable (30 mins) to downtown Mystic. Room was a decent size and bed was comfy. Breakfast was adequate.
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酒店回复: Hi Lara,Thanks for sharing your thoughts! We're glad you found our location convenient for exploring Olde Mystic Village and that you enjoyed the comfort of your room and bed. Your feedback on breakfast is noted and helps us improve. -The Staff at Holiday Inn Express Mystic Groton Area
5.0分
情侣出游
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We spent 2 nights and found our room to be very comfortable , clean and spacious. The bed and bedding were very comfy. Nothing fancy but everything you need . We found the staff friendly and welcoming. Breakfast buffet was fantastic! Very satisfied with our stay sums it up!
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酒店回复: Hi Deborah,We're glad to hear that you had a comfortable and satisfying stay with us! It's great to know you enjoyed the spacious room and comfy bedding. Our team is delighted to have made you feel welcome, and we're glad you loved the breakfast buffet. Your feedback means a lot and helps us continue providing a pleasant experience for our guests.-The Staff at Holiday Inn Express Mystic Groton Area
5.0分
家庭亲子
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The showers could use a little more water pressure and the rugs could be a lil cleaner. Overall the staff is very friendly. It is clean and the beds were very comfortable. Very convenient for the area attractions.
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酒店回复: Hi Debbie,Thank you for sharing your feedback. We're glad to hear you found our staff friendly and enjoyed the comfort of our beds. We appreciate your comments about the water pressure and cleanliness, and we'll look into these areas for improvement. It's great to know our location was convenient for your visit. We hope to welcome you back soon.- The Staff at Holiday Inn Express Mystic Groton Area
5.0分
其他
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Perfect for what we needed for a quick weekend trip. Staff were friendly and helpful. Free continental breakfast was good (best if you got there early though) room was spacious and clean. Will use again when we come back! Also very close to every attraction mystic has to offer.
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酒店回复: Hi Erin,We're so glad to hear that our hotel was just right for your weekend getaway! It's wonderful that you found our staff friendly and enjoyed the breakfast. We're also pleased that the room met your expectations and that our location was convenient for exploring Mystic. We can't wait to have you stay with us again on your next visit!-The Staff at Holiday Inn Express Mystic Groton Area
4.0分
家庭亲子
There was a lot of noise out side our bedroom. Couldn’t communicate with front desk. An alarm went off at 4 am.
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酒店回复: Hi Claudia,Thank you for sharing your experience with us. We apologize for the noise disturbance and any inconvenience with communication during your stay. Your feedback is valuable, and we will address these issues to enhance our guest experience. We hope to welcome you back for a more restful visit in the future.- The Staff at Holiday Inn Express Mystic Groton Area
5.0分
情侣出游
Great hotel! Very comfortable and spacious room. Very friendly and accommodating staff. Location is great for shops and restaurants nearby.
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酒店回复: Hi Shannon,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your comfortable and spacious room, as well as our friendly and accommodating staff. It's great to know our location was convenient for your shopping and dining needs. We look forward to welcoming you back for another fantastic stay.- The Staff at Holiday Inn Express Mystic Groton Area
3.0分
其他
One of the beds in room had a mattress that was completey worn out and not suitable for sleeping.
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酒店回复: Hi Matthew,Thank you for sharing your feedback. We're sorry to hear about the issue with the mattress in your room. Your comfort is important to us, and we will address this concern with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.- The Staff at Holiday Inn Express Mystic Groton Area
位置很棒，房间对家庭来说也够大。第一个房间就在电梯旁边，太吵了，根本不应该作为客房。感觉也不是特别干净。
舒服
Probably the fastest check-in I've had in my life. Friendly service from all the staff. Quiet, clean, and spacious rooms. Take a right out of the property for an easy walk to the aquarium or village shops (going left is much harder to cross).
Great location for olde mystic village but also walkable (30 mins) to downtown Mystic. Room was a decent size and bed was comfy. Breakfast was adequate.
We spent 2 nights and found our room to be very comfortable , clean and spacious. The bed and bedding were very comfy. Nothing fancy but everything you need . We found the staff friendly and welcoming. Breakfast buffet was fantastic! Very satisfied with our stay sums it up!
The showers could use a little more water pressure and the rugs could be a lil cleaner. Overall the staff is very friendly. It is clean and the beds were very comfortable. Very convenient for the area attractions.
Perfect for what we needed for a quick weekend trip. Staff were friendly and helpful. Free continental breakfast was good (best if you got there early though) room was spacious and clean. Will use again when we come back! Also very close to every attraction mystic has to offer.
There was a lot of noise out side our bedroom. Couldn’t communicate with front desk. An alarm went off at 4 am.
Great hotel! Very comfortable and spacious room. Very friendly and accommodating staff. Location is great for shops and restaurants nearby.
One of the beds in room had a mattress that was completey worn out and not suitable for sleeping.