酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found the Dumas Hampton Inn & Suites to your liking. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
5.0分
情侣出游
原文
翻译提供方：Google
非常好的住宿选择。
4.0分
家庭亲子
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room was very clean, staff was very nice and accommodating, the food was good and area was very clean but the walls and floors are not insulated against noise. The people above us sounded like a herd of elephants that night and also woke us up early in the morning. This was our only complaint.
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酒店回复: Thank you for taking the time to share your experience with us. We’re so glad to hear that you enjoyed the cleanliness of the room, the food, and the friendliness of our staff—it’s wonderful to know those aspects made your stay enjoyable.We’re sorry, though, that noise from other guests disturbed your rest. A good night’s sleep is important, and we regret that this impacted your visit. We’ll continue working to ensure all our guests have a more peaceful and comfortable stay.We truly appreciate your feedback and hope we’ll have the chance to welcome you back again.
5.0分
其他
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Best rest!
Large jacuzzi tub next to the comfy King size bed was definitely a plus! Very clean and smelled good also. Best nights rest away from home in a loooong time.
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酒店回复: Thank you for taking the time to leave us your review! We’re glad you enjoyed your visit to Dumas. We appreciate you choosing Hampton Inn & Suites Dumas and look forward to welcoming you back soon.
5.0分
其他
Delightful staff, clean room, fair rate and good quality breakfast!
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our friendly staff, clean accommodations, fair rates, and breakfast quality. It’s always our goal to provide a welcoming and comfortable stay, and we’re thrilled we met your expectations. We look forward to hosting you again soon!
5.0分
其他
Overall experience was very good. Breakfast offering was not up to standard in my opinion.
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酒店回复: Thank you for your feedback. We are glad to hear that your overall experience was very good. We appreciate your comments about the breakfast and are sorry to hear it did not meet your expectations. Your input is important to us, and we will review it with our team as we continue working to improve our guest experience. We hope to welcome you back again soon.
5.0分
其他
Very accommodating. The staff is sweet and the rooms were great. Will definitely visit again!
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酒店回复: Thank you for the great rating! We're so glad you had a great stay with us. If there's anything we can do to make your next visit even better, we'd love to hear from you. We hope to welcome you back soon!
4.0分
其他
Though doing renovations our stay was pleasant.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that, even during our renovation period, you found your stay pleasant. We truly appreciate your patience and understanding as we work to improve our property, and we look forward to welcoming you back to enjoy the updates once they’re complete.
5.0分
其他
A step above
This was an excellent stay. Large room. Clean and comfortable. Will definitely stay again.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found the room comfortable and clean. We can't wait to welcome you back again soon!
4.0分
其他
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Quiet and clean
The hotel was clean and quiet. For the most part it was a great stay. Only two minor inconveniences. One the pool was way too cold so all the kids were playing in the hot tub which made it difficult to use. The other was the bed was pretty firm. This may be great for some people but if you need a soft bed this is not the most comfortable. It was okay for one night but if I was staying longer I wouldn’t be able to handle it.
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酒店回复: Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed a clean and quiet stay overall. We also appreciate you letting us know about the pool temperature and the firmness of the bed. We understand that comfort preferences can vary, and we are sorry to hear these aspects didn’t quite meet your needs. Your comments are helpful, and we will share them with our team as we work to improve the experience for all our guests. We hope to have the opportunity to welcome you again in the future.
前台的女员工是我多年来遇到的最友善的。办理入住和退房手续时，她们都很快打招呼，祝您度过美好的一天/夜晚。赞一个！
Ps，床和枕头的选择都很棒！
非常好的住宿选择。
room was very clean, staff was very nice and accommodating, the food was good and area was very clean but the walls and floors are not insulated against noise. The people above us sounded like a herd of elephants that night and also woke us up early in the morning. This was our only complaint.
Best rest!
Large jacuzzi tub next to the comfy King size bed was definitely a plus! Very clean and smelled good also. Best nights rest away from home in a loooong time.
Delightful staff, clean room, fair rate and good quality breakfast!
Overall experience was very good. Breakfast offering was not up to standard in my opinion.
Very accommodating. The staff is sweet and the rooms were great. Will definitely visit again!
Though doing renovations our stay was pleasant.
A step above
This was an excellent stay. Large room. Clean and comfortable. Will definitely stay again.
Quiet and clean
The hotel was clean and quiet. For the most part it was a great stay. Only two minor inconveniences. One the pool was way too cold so all the kids were playing in the hot tub which made it difficult to use. The other was the bed was pretty firm. This may be great for some people but if you need a soft bed this is not the most comfortable. It was okay for one night but if I was staying longer I wouldn’t be able to handle it.