The breakfast was amazing with so many different options and was all complementary. The building was nearly decorated and the room was pretty good. I definitely plan on staying here again.
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酒店回复: Thank you for your wonderful review. We’re delighted to hear you enjoyed our complimentary breakfast and appreciated the décor and comfort of your room. It’s great to know we made a positive impression, and we’re thrilled you plan on staying with us again. We look forward to welcoming you back!
3.0分
其他
It was ok , waned a room with jacuzzi ton and tv was working and the Hot tub was out of order and the bed was uncomfortable
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet expectations. We understand how disappointing it must have been not to receive the room with the jacuzzi tub you wanted, and we apologize for the issues you experienced with the TV, the out-of-order hot tub, and the comfort of the bed.Your comfort and satisfaction are very important to us, and we will be addressing these concerns with our team to ensure they are corrected promptly.We appreciate you bringing this to our attention and would welcome the chance to make things right. Please feel free to contact us directly at [contact information] so we can discuss your experience further.
1.0分
商务出差
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The room had roaches, and when I took pictures of it to the front desk, I was told, "They're small. Do you really want a different room?" The new room didn't have bugs, but was outdated. Breakfast was reheated from the day before. The pool was dirty with a weird cloudy film over it, and the hot tub was out of order. If I could give 0 stars I would.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay. The presence of insects in your room and the response you received from our staff are absolutely unacceptable and far below the standards we strive to maintain. We appreciate you bringing this to our attention, and we will be addressing this matter with our team immediately.We also apologize for the condition of your second room, as well as the quality of breakfast and the state of our pool and hot tub. These amenities should always be clean, well-maintained, and ready for guests to enjoy, and we regret that this was not the case during your visit.Please know that we are taking your concerns seriously. We are reviewing our housekeeping procedures, breakfast preparation practices, and maintenance protocols to ensure these issues are corrected promptly.Thank you again for your feedback, and we hope to have the chance to provide you with a much better stay in the future.
2.0分
情侣出游
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Room was dirty, leak in shower/tub since we got there, loudest ac/heat unit when it went on..wake us up. And I paid more to not stay at a Motel 6,..very very disappointing
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酒店回复: Thank you for sharing your feedback. We are disappointed to learn that your stay did not meet your expectations. The concerns mentioned were not reported during your visit, and they do not reflect the standards our team works hard to uphold. Nonetheless, your comments will be reviewed internally to ensure our procedures remain consistent and that every guest receives the quality experience we strive to provide. We appreciate you taking the time to let us know.
3.0分
家庭亲子
We found a some cockroaches in our room. The carpet was dirty. Our room key card did not work for the fitness center door.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced with cleanliness, pests, and your key card access. This is not the level of quality or comfort we strive to provide. Our team has addressed your concerns with housekeeping and maintenance to ensure these matters are corrected immediately. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a much better stay.
1.0分
其他
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There were bugs hair even toothpaste in the bathroom the hot tub didn’t work on the coldest night… very nice outside but damages that hadn’t been repaired and only 2 towels for 3 guests in a double bed room
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about the issues you encountered during your stay, from the cleanliness concerns to the lack of towels . Unfortunately the hot tub has been closed permanently. This isn’t the experience we want for our guests, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you mentioning that you enjoyed the exterior of the property, and we hope you’ll consider giving us another opportunity to provide you with a much-improved visit.
1.0分
家庭亲子
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One of the worst hotels I’ve ever stayed in. The room had a strong, unpleasant odor—like urine. There were no basic toiletries such as shampoo or body wash, and the towels smelled terrible. After staying there, my family developed eye allergies.
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酒店回复: We’re truly sorry to hear about your experience and the discomfort your family went through. What you described is not the standard we want for our guests, and we completely understand how upsetting that must have been. Our housekeeping and maintenance teams have been made aware so the issues can be fully addressed. We appreciate you bringing this to our attention so we can make improvements and ensure this doesn’t happen again.
4.0分
其他
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The room was great right next to breakfast.
The best part for me is a bathtub with HOT water and a great breakfast! The magic pancake maker /conveyer belt was my favorite. The hotel is super quiet as well close to anywhere you need to go.
My partner did make a slight comment about the local channel tv service being pixelated and grainy and unable to connect to any apps. I told him that didn’t matter as much as breakfast and the bathtub.
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酒店回复: Thank you so much for sharing your experience! We’re so glad you enjoyed the room, hot bath, and breakfast, that pancake maker really is a fun touch, isn’t it? 😊 We appreciate the note about the TV and will check on that. Sounds like breakfast and the bathtub were clear winners this time! Hope to see you and your partner again soon.
离机场近，凌晨如果打车不超10刀，赶飞机早班不在早餐点可以找前台要一些吃的咖啡等，有水果酸奶，非常周到。主要是位置不错且便宜，在标准内。
有泳池-室内泳池
前台人员非常友善。早餐是温的，不是热的，而且早餐区也没有微波炉可以加热。
The breakfast was amazing with so many different options and was all complementary. The building was nearly decorated and the room was pretty good. I definitely plan on staying here again.
It was ok , waned a room with jacuzzi ton and tv was working and the Hot tub was out of order and the bed was uncomfortable
The room had roaches, and when I took pictures of it to the front desk, I was told, "They're small. Do you really want a different room?" The new room didn't have bugs, but was outdated. Breakfast was reheated from the day before. The pool was dirty with a weird cloudy film over it, and the hot tub was out of order. If I could give 0 stars I would.
Room was dirty, leak in shower/tub since we got there, loudest ac/heat unit when it went on..wake us up. And I paid more to not stay at a Motel 6,..very very disappointing
We found a some cockroaches in our room. The carpet was dirty. Our room key card did not work for the fitness center door.
There were bugs hair even toothpaste in the bathroom the hot tub didn’t work on the coldest night… very nice outside but damages that hadn’t been repaired and only 2 towels for 3 guests in a double bed room
One of the worst hotels I’ve ever stayed in. The room had a strong, unpleasant odor—like urine. There were no basic toiletries such as shampoo or body wash, and the towels smelled terrible. After staying there, my family developed eye allergies.
The room was great right next to breakfast.
The best part for me is a bathtub with HOT water and a great breakfast! The magic pancake maker /conveyer belt was my favorite. The hotel is super quiet as well close to anywhere you need to go.
My partner did make a slight comment about the local channel tv service being pixelated and grainy and unable to connect to any apps. I told him that didn’t matter as much as breakfast and the bathtub.