酒店回复: Dear Sui, I'm deeply sorry to hear about the issues you experienced with the cleanliness of your room. This is not reflective of our usual standards, and I understand how disappointing this must have been for you. Your feedback is greatly appreciated, and we are committed to working with our housekeeping team to ensure that such issues are addressed promptly. Thank you for bringing this to our attention, and we hope you will reconsider your return. We would love the opportunity to make things right in the future. Sincerely, Carrie White, GM
5.0分
情侣出游
原文
翻译提供方：Google
服务优良，早餐丰富多样，靠近海滩
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酒店回复: Dear Guest, Thank you for sharing your review and recommendation. We're pleased to hear that our delicious breakfast, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Carrie White, GM
5.0分
家庭亲子
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翻译提供方：Google
非常安静..向我的家人推荐了 diafruto
5.0分
家庭亲子
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翻译提供方：Google
一切都很棒。安静且交通便利。
5.0分
其他
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翻译提供方：Google
服务好，干净，安静⁹
5.0分
其他
原文
翻译提供方：Google
酒店位置优越
2.0分
其他
The main reason I booked with you was the pool. But, it wasn’t heated. Very cold. All of the lounge chairs were broken. Ants everywhere.
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酒店回复: I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize that we fell short of that goal. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future.
5.0分
其他
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parking was safe, and the staff was very polite and helpful. breakfast was very tasty and had a good variety of food the room was one of the cleanest I have ever stayed in.
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酒店回复: We are thrilled to hear that our parking, breakfast, clean accommodations, and hospitality were the main highlights of your stay at our hotel. We understand that each guest seeks enjoyment in different ways, so we are delighted that we met your expectations. Your kind words will be shared with our team, and we hope to have the opportunity to host you again soon.
我们走进去办理入住时，告诉他们我的姓氏，他们说房间已经订满了，想联系我，但联系不上。因为我问过他们为什么不马上通知我，不然我就得另找住处了。于是我们去了一家离这里不到两英里的酒店。订了房间，我们一离开前台，汉普顿就打电话告诉我，很抱歉，他们还有房间。这是我订房以来最糟糕的经历。我告诉他们我们已经在其他地方入住了。
员工不友好……根本达不到希尔顿的标准！入住时根本没被告知没有水……等了两个小时才洗个温水澡！床很脏……不舒服……电视也没有使用说明。
确保你的房间干净。厕所里满是粪便，我入住当天就跟前台反映过这个问题。她的客户服务太差了。我以后再也不会选这家酒店了。
服务优良，早餐丰富多样，靠近海滩
非常安静..向我的家人推荐了 diafruto
一切都很棒。安静且交通便利。
服务好，干净，安静⁹
酒店位置优越
The main reason I booked with you was the pool. But, it wasn’t heated. Very cold. All of the lounge chairs were broken. Ants everywhere.
parking was safe, and the staff was very polite and helpful. breakfast was very tasty and had a good variety of food the room was one of the cleanest I have ever stayed in.