酒店回复: Dear Mike,Thank you for providing your feedback. It's unfortunate to learn your experience was impacted by other guests. Our team is committed to delivering seamless stays, and we encourage you to stop by our front desk if there is anything we can do to assist you. We're confident your next visit will be better, and we hope you will give us a second chance.
酒店回复: Thank you for reaching out. We sincerely regret to learn of your disappointment with your experience. Please know that when booking through a third-party company, billing inquiries should be dealt with through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. Lastly, our hotel has a zero-tolerance policy against discrimination of any kind, and we will be sure to share your comments with our team to ensure our high standards of hospitality are being met at all times. We hope you will give us another chance to welcome you back for a seamless visit worthy of a perfect rating.
酒店回复: Dear Gina,Thank you for the kind words. We're so glad you enjoyed your stay and found our team helpful and informative. The shuttle service and pool are guest favorites, and it's great to hear both added to your experience. While the room’s design may not have been modern, we're happy it didn’t take away from your overall enjoyment. We truly appreciate the recommendation and hope to welcome you back again soon!
酒店回复: Hello, We sincerely apologize for the inconveniences you experienced during your stay. We have shared your feedback with our leadership team to prevent these issues from happening in the future.
房间舒适干净，早餐很棒，健身房和室内外泳池都非常不错。
基本OK，出入方便，环境干净，健身泳池齐全
真的很不错，温馨又可爱，就是床垫有点奇怪。
酒店很方便，干净卫生，周边很多餐厅可以选择，去布朗大学看朋友最方便了。下次入住，一定还选择这家酒店。
之前就住过 服务很差很差 毫无表情 虽然重新装修了但有些还是很陈旧 停车每天25刀 不推荐
一家老旧的酒店要价 600 美元，里面挤满了穿着泳衣、浑身湿透地跑来跑去的孩子，他们还打破了一扇挡住电梯的主窗户，而电梯里只有一部电梯在运行，我身上被咬了两口……但不能确定是不是从酒店咬的
太糟糕了
首先，他们收了我342美元的杂费！！！342美元！！！而不是通常的100美元……然后他们说这是一个错误，却仍然没有采取任何措施。就好像他们是故意因为我是少数族裔而这么做的。这家酒店似乎讨厌看到棕色皮肤和黑色皮肤的人，然后泳池区被“特权”棒球队占领，这些孩子泼水、尖叫，把所有想放松的人都弄得焦头烂额，没有安全措施，也没人采取措施。这地方太糟糕了，如果不是因为有室外游泳池，我永远不会来这里。
舒适的酒店
工作人员非常友好，提供了各种信息。酒店提供免费班车，可前往我们想去的地方（半径2英里内）。后院还有个游泳池，非常不错。房间设施略显陈旧，但我们并不在意。强烈推荐！
我们总共在这家酒店住了几个小时，因为我们晚上10:30左右到的，早上7:30就离开了。我们只想找个地方洗澡睡觉。
晚上11点淋浴还是冷的。热水，甚至连温水都没有！
糟糕透了。
入住手续办理得非常慢，因为他们的电脑系统坏了。所有预订都是手写的。
非常失望，价格高，质量低
这个房间的价格加上每天32.00的停车费，我对酒店设施的缺乏执行感到非常失望，浴室的状况很糟糕，淋浴门关不上，走廊里一直有喝醉酒的成年人吵闹到凌晨3点左右。沙发床没有床单，床垫上到处都是令人作呕的污渍。我带着两个年幼的女儿去附近看音乐会，她们对游泳池非常兴奋，但游泳池里正在举行派对之类的活动，噪音太大，地板都湿透了，你根本没法放任何东西，否则她们就会被水浸湿。我本来想去热水浴缸泡个澡，结果浴缸里挤满了孩子，而标志牌上明确写着18岁以下禁止入内。我还是进去了，脸上被足球踢了两次，服务员对发生的混乱视而不见。早餐的价格不应该像自助餐那么贵，因为它的价格和其他酒店的欧陆式早餐差不多。