Check-In was quick and easy. A big shout out to Dayla, the front desk evening manager. She was very professional and very easygoing. Made you feel important and acted like we had been friends for years.
1.0分
家庭亲子
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All construction workers. Charged ridiculous fees for amenities you won’t use. Dirty dirty hallway. I’ve stayed in a lot of hotels and this was nasty. I’m pretty sure our room hasn’t been cleaned and it smelled so badly. Thank the lord we are only here to sleep.
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酒店回复: Hi Tricia S, Thank you for staying at the Candlewood Suites Olathe - Kansas City Area and sharing your experience. We appreciate you for doing business with IHG® Hotels & Resorts. We strive to give excellent and impressive service to all our guests, and I am sorry for what happened during your stay with us. I have shared your comments with the hotel management, and I'm confident that the necessary steps will be taken, so we can better serve you in the future. I’ve also sent you a private message to obtain additional details about your stay. We value your feedback and welcome the opportunity to serve you better. I look forward to your response. Sincerely, Crisel V. Case Manager IHG® Hotels & Resorts Service
5.0分
商务出差
Rooms were clean and comfortable, staff was very friendly and helpful.
5.0分
商务出差
Nice stay, it was clean and the staff were very friendly and helpful!
房间很大。24小时前台服务。前台服务员态度很好。屋内厨房设施也很全 有炉子,微波炉,洗碗机,烤面包机,方便实用。周围环境也很好,虽然在高速公路傍边,但是没有听到噪音。
堪萨斯州加德纳的体育赛事
虽然设施本身的维修和装修质量还有待提高,但工作人员的服务非常出色!整个入住期间,他们一直都很热情友好!虽然我没有使用洗衣设施,但我很高兴他们免费提供洗衣服务,这非常难得!另外,虽然我没有使用健身设施,但设施非常小,有很多不足之处。
首先要说的是,我们住的不是Candlewood,而是他们的姐妹酒店Studio 6(Motel 6)。抵达前四天,我们被赶出了Candlewood,换到了Studio 6。他们确实帮我们调整了预订,但只解决了两家酒店之间的差价。因为我们是通过*******预订的,所以不得不这么做。不过,我们对Studio 6非常满意,而且关于房间和员工的评分都是针对Studio 6的,而不是Candlewood Suites的。
夜班工作人员非常友好,乐于助人。这栋楼比较老旧,这点显而易见。令人惊讶的是,这里没有早餐,不过附近有设施齐全的厨房和商店,我们还是挺满意的。虽然这家酒店很方便,但我们不会再选择它了。
太吵了!楼离高速公路太近了。
Check-In was quick and easy. A big shout out to Dayla, the front desk evening manager. She was very professional and very easygoing. Made you feel important and acted like we had been friends for years.
All construction workers. Charged ridiculous fees for amenities you won’t use. Dirty dirty hallway. I’ve stayed in a lot of hotels and this was nasty. I’m pretty sure our room hasn’t been cleaned and it smelled so badly. Thank the lord we are only here to sleep.
Rooms were clean and comfortable, staff was very friendly and helpful.
Nice stay, it was clean and the staff were very friendly and helpful!