The staff was very helpful and friendly. Updating was in progress, and it was definitely needed. Pool room is in need of repairs, but the water was fantastically warm. Lighting in the bathroom was an issue. Overall, ok.
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酒店回复: Hi Beverly,Thank you for taking the time to share your feedback with us. We’re glad to hear that our team made a positive impression and that you enjoyed the warm pool water during your stay. We truly appreciate your patience as we work through our property updates—they’re designed to make future visits even more comfortable.We’re sorry to hear about the issues you encountered with the pool room and bathroom lighting. Your comments have been shared with our maintenance team so we can address these concerns promptly.We hope to welcome you back again and provide an even better experience next time.Safe travels!Warm regards,Hampton Inn Milwaukee NW
4.0分
其他
Ironing board cover was nasty. Pool looked foggy and not clean, no hair dryer in room. And unexpected $100 deposit.
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酒店回复: Hi Amymarie,Thank you for your feedback. We’re sorry about the issues with the ironing board cover, pool cleanliness, missing hair dryer. We’ll address these concerns with our team right away. We appreciate you letting us know and hope to welcome you back for a smoother stay.Hampton Inn Milwaukee NW
2.0分
情侣出游
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Bathroom floor was sticky and drink fountain in pool area was filthy as was the wall by the hot tub in the pool area. There was also black mold on the shelf in the bath tub.
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酒店回复: Dear Karen,We’re very sorry to hear about the cleanliness issues you encountered. This is not the experience we want for our guests, and we’ve shared your comments with our housekeeping and maintenance teams to ensure it’s addressed right away. Thank you for bringing this to our attention.Hampton Inn Milwaukee NW
3.0分
朋友出游
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Breakfast was clean & wonderful.. but an unexpectedly & unnecessary room change was demanded in middle of reservation. Very inconvenient. Had it been mentioned or organized @chech in it could have been done much easier. Or avoiding - why would they ask someone with two pets to move rooms in the middle of a reservation for a carpet cleaning when it didn’t even commence the day it was scheduled.
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酒店回复: Dear Raina,Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our breakfast and found it clean and wonderful. However, we’re very sorry for the inconvenience you experienced with the unexpected room change during your stay. That certainly isn’t the level of comfort or communication we aim to provide.Your comments have been shared with our housekeeping and front desk teams to ensure better coordination in the future, especially regarding scheduling and guest communication. We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a smoother, more relaxing stay next time you visit Milwaukee.Kind regards,Hampton Inn Milwaukee NW
2.0分
其他
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I stayed for two nights and was supposed to get our room cleaned. Came back and it wasn’t serviced. I had to go to the front desk to replace my towels for the room.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize that your room was not serviced as expected during your stay and that you had to request fresh towels at the front desk. This does not meet our service standards, and we are addressing this with our housekeeping team to prevent it from happening again.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Team
5.0分
其他
We loved everything in the hotel. Lovely room and we loved the room and bed. We also loved the pool and hot tub. My boyfriend didn't want to leave the hot tub.
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酒店回复: Dear Meghan,Thank you so much for your wonderful review and perfect 10/10 rating! We're thrilled to hear that you and your boyfriend enjoyed your stay with us—from the comfort of the room and bed to relaxing in the pool and hot tub. It's always great to know our guests are able to unwind and make the most of their time here.We truly appreciate you choosing to stay with us and hope to welcome you back again soon for another relaxing visit!Warm regards,Hampton Inn Milwaukee Northwest
4.0分
其他
Great staff. Great breakfast. Room and pool area was in need of some repairs but otherwise adequate.
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酒店回复: Hi Jason,Thank you for taking the time to leave a review and for choosing to stay with us at Hampton Inn Milwaukee NW. We're thrilled to hear you enjoyed the breakfast and found our staff to be great – we’ll be sure to pass that along to the team!We appreciate your honest feedback regarding the room and pool area. We're currently reviewing areas that need maintenance and your comments help us prioritize those improvements. We hope to welcome you back soon for an even better experience.Warm regards,Hampton Inn Milwaukee NW
5.0分
其他
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This place was perfect for a trip, I only wish I'd brought trunks to go swimming- the pool seemed nice. Good amenities in the rooms, comfy, clean beds- really just everything I needed from a hotel.
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酒店回复: Dear Claude,Thank you so much for your kind words and perfect rating! We're delighted to hear that your stay with us had everything you needed – from clean and comfy rooms to our amenities. It's great to know the pool caught your eye too, even if you didn't get a chance to swim this time!We hope to welcome you back soon – trunks in hand! 😊All the best,Hampton Inn Milwaukee NW
很不错，干净卫生，就是离大路有点近，还是有点噪音的，可以泡澡🛀，我儿子很享受，这几天的愉快体验 下次来还订这家酒店🏨，也推荐给大家
服务很棒，帮我们办理入住的那位年轻女士人很好，完全没让我们久等。
The staff was very helpful and friendly. Updating was in progress, and it was definitely needed. Pool room is in need of repairs, but the water was fantastically warm. Lighting in the bathroom was an issue. Overall, ok.
Ironing board cover was nasty. Pool looked foggy and not clean, no hair dryer in room. And unexpected $100 deposit.
Bathroom floor was sticky and drink fountain in pool area was filthy as was the wall by the hot tub in the pool area. There was also black mold on the shelf in the bath tub.
Breakfast was clean & wonderful.. but an unexpectedly & unnecessary room change was demanded in middle of reservation. Very inconvenient. Had it been mentioned or organized @chech in it could have been done much easier. Or avoiding - why would they ask someone with two pets to move rooms in the middle of a reservation for a carpet cleaning when it didn’t even commence the day it was scheduled.
I stayed for two nights and was supposed to get our room cleaned. Came back and it wasn’t serviced. I had to go to the front desk to replace my towels for the room.
We loved everything in the hotel. Lovely room and we loved the room and bed. We also loved the pool and hot tub. My boyfriend didn't want to leave the hot tub.
Great staff. Great breakfast. Room and pool area was in need of some repairs but otherwise adequate.
This place was perfect for a trip, I only wish I'd brought trunks to go swimming- the pool seemed nice. Good amenities in the rooms, comfy, clean beds- really just everything I needed from a hotel.