Everything was great. The room was very nice and comfortable. Big shout out to Mr. Daryl. He was fantastic and went out of his way to accommodate and help me. He was very friendly and helpful. Will be back because of Daryl.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
3.0分
其他
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The staff was very nice. The air rattled the WHOLE time it was on!! And I went for breakfast at 7:30, and the only thing left was biscuits and very little gravy and grits. Whatever was in the other 2 pans was empty, and the juice machine was broken. Disappointing when I read so many great reviews on how good the breakfast was.
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酒店回复: Thank you for choosing Comfort Inn Tupelo. We are so sorry that we did not meet your expectations. We are working to correct all the issues. Thank you, again. Have a great day!
2.0分
情侣出游
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The hotel is iut dated and very very dirty. As soon as we got off the elevator there where a pair of dirty underwear by the ice machine. The room had dust everywhere and furniture and carpet was nasty.
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酒店回复: Thank you for choosing Comfort Inn Tupelo Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
4.0分
其他
The hotel itself and the rooms need to be updated and remodeled. Bathroom area dirty and moldy
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
4.0分
其他
Hot breakfast with multiple options. Staff was very friendly and parking right off the front door.
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酒店回复: Feedback from our guests is very important to us and your kind input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future
1.0分
家庭亲子
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Breakfast choices were okay with biscuits, gravy, grits, sausage and eggs. Coffee was good, staff not very friendly, key was disabled before 6 AM, facilities were old and not maintained, cooling unit kept room cool but was incredibly loud, floor and shower were dirty, dust and grime in vent registers, floors and walls dusty and dirty. Bed linens were clean!!! Hallway noises were very loud.
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酒店回复: Thank you for choosing Comfort Inn Tupelo. We are so sorry that we did not meet your expectations. We are working to correct all the issues. Thank you, again. Have a great day!
1.0分
其他
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I always considered Comfort Inns a good mid priced lodging alternative. No more. They now cater to itinerant workers. Shower was unacceptable. Dust bunnies behind TV. Old TV could not accommodate my Roku USB.
Won't be considering Comfort Inn in the future.
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酒店回复: Thank you for choosing Comfort Inn Tupelo. We are so sorry that we did not meet your expectations. We are working to correct all the issues. Thank you, again. Have a great day!
3.0分
情侣出游
Spacious room but terrible layout for the bathroom. Cleaning staff needs to do their job better especially in the bathroom floor.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer a better experience for our guests in the future. Thank you for choosing Comfort Inn Tupelo.
环境还不错 就是房间有点小 早餐很多选择
泳池很脏
Everything was great. The room was very nice and comfortable. Big shout out to Mr. Daryl. He was fantastic and went out of his way to accommodate and help me. He was very friendly and helpful. Will be back because of Daryl.
The staff was very nice. The air rattled the WHOLE time it was on!! And I went for breakfast at 7:30, and the only thing left was biscuits and very little gravy and grits. Whatever was in the other 2 pans was empty, and the juice machine was broken. Disappointing when I read so many great reviews on how good the breakfast was.
The hotel is iut dated and very very dirty. As soon as we got off the elevator there where a pair of dirty underwear by the ice machine. The room had dust everywhere and furniture and carpet was nasty.
The hotel itself and the rooms need to be updated and remodeled. Bathroom area dirty and moldy
Hot breakfast with multiple options. Staff was very friendly and parking right off the front door.
Breakfast choices were okay with biscuits, gravy, grits, sausage and eggs. Coffee was good, staff not very friendly, key was disabled before 6 AM, facilities were old and not maintained, cooling unit kept room cool but was incredibly loud, floor and shower were dirty, dust and grime in vent registers, floors and walls dusty and dirty. Bed linens were clean!!! Hallway noises were very loud.
I always considered Comfort Inns a good mid priced lodging alternative. No more. They now cater to itinerant workers. Shower was unacceptable. Dust bunnies behind TV. Old TV could not accommodate my Roku USB.
Won't be considering Comfort Inn in the future.
Spacious room but terrible layout for the bathroom. Cleaning staff needs to do their job better especially in the bathroom floor.