酒店回复: Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.
2.0分
其他
I fell in front of the entrance because there was a slight difference in height between the sidewalk and pavement that wasn’t marked.
展开
酒店回复: Thank you for bringing this to our attention. We are very sorry to hear about your experience and that you were injured near our entrance. Your safety and comfort are very important to us. We painted the area immedately to ensure it is clearly marked and safe for our guests. We truly appreciate your feedback, as it helps us make improvements.
5.0分
家庭亲子
The only issue was minor: The TV remote was not working, which necessitated a call to the office for repairs. Everything else was great!
展开
酒店回复: Thank you for sharing your feedback! We’re glad to hear that you enjoyed your stay overall. We apologize for the inconvenience with the TV remote and appreciate your patience while our team resolved it. We’ll be sure to double-check these items moving forward. We hope to welcome you back again soon!
4.0分
其他
Staff very nice. Room clean with amenities fir bathroom & coffee machine. Walls thin & could hear room next door but not loud.
展开
酒店回复: Thank you for your kind words about our staff and the cleanliness of your room—we’re glad you enjoyed the amenities provided. We appreciate your feedback regarding the walls, and we’ll keep it in mind as we continue working to improve the guest experience. We hope to welcome you back again soon!
4.0分
朋友出游
This place did the trick for a night. Close to everything we needed including onsite laundry.
展开
酒店回复: Thank you for choosing to stay with us! We’re glad to hear our location and onsite laundry made things convenient for your visit. We hope to welcome you back again whenever you’re in the area.
4.0分
其他
It was fine. The pool was a little dated but not a big deal. Overall a clean property and as we expected.
展开
酒店回复: Thank you for sharing your feedback and for your 8/10 rating. We’re glad to hear the property was clean and met your expectations. We appreciate your comments about the pool and will keep this in mind as we continue making improvements. We hope to welcome you back again on a future visit!
4.0分
情侣出游
展开
This is a sweet motel in the heart of John Day. While it is an older design-it is a very pleasant place to stay in a rural part of Oregon. We found good food at the Outpost Pizza adjacent to the inn. It served delicious pizza. The bar tender was personable and made our dinner fun.
展开
酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay with us and that our location in the heart of John Day made your visit convenient and pleasant. It’s wonderful that you had a great dining experience next door at Outpost Pizza — we agree, the food and atmosphere there are fantastic! We truly appreciate you choosing to stay with us and hope to welcome you back the next time you’re in the area.
3.0分
其他
展开
Staff was super - The hotel not so much.
Way overpriced for an outdated and well-worn facility that should be rated and priced as a low-budget motel.
We were on the motorcycle all day and booked this based on the pictures, as we wanted a bit of comfort after a long day in the saddle. We could as well have booked one of the other motels in town and gotten the same 'value' for much less.
We expected more from a Best Western.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet your expectations and that you felt the value did not align with the price. We understand how important a comfortable and relaxing stay is after a long day of travel, and we regret that we fell short in this instance. Your comments regarding the condition of the property and overall value are appreciated and will be shared with our team as we continue to look for ways to improve. We hope you’ll consider giving us another opportunity in the future to provide you with a better experience.
5.0分
商务出差
Quick 1 night business stay. Nice and cool quiet stay even on 90+ degree day. Thanks.
展开
酒店回复: Thank you for the wonderful 10/10 rating! We’re glad to hear you enjoyed a cool and quiet stay during your business trip, even on such a hot day. We appreciate your kind words and hope to welcome you back again soon!
很喜欢这家Best Western, 前台超级友好热情，早餐质量好于其他Best Western. 酒店地处于一山区小镇，因此比那些位于高速公路附近的连锁酒店安静得多。
不错的酒店！
符合最佳西方经典标准的好酒店。你在这里不会出错。早餐真的很好，泳池和漩涡浴缸也不错！
I fell in front of the entrance because there was a slight difference in height between the sidewalk and pavement that wasn’t marked.
The only issue was minor: The TV remote was not working, which necessitated a call to the office for repairs. Everything else was great!
Staff very nice. Room clean with amenities fir bathroom & coffee machine. Walls thin & could hear room next door but not loud.
This place did the trick for a night. Close to everything we needed including onsite laundry.
It was fine. The pool was a little dated but not a big deal. Overall a clean property and as we expected.
This is a sweet motel in the heart of John Day. While it is an older design-it is a very pleasant place to stay in a rural part of Oregon. We found good food at the Outpost Pizza adjacent to the inn. It served delicious pizza. The bar tender was personable and made our dinner fun.
Staff was super - The hotel not so much.
Way overpriced for an outdated and well-worn facility that should be rated and priced as a low-budget motel.
We were on the motorcycle all day and booked this based on the pictures, as we wanted a bit of comfort after a long day in the saddle. We could as well have booked one of the other motels in town and gotten the same 'value' for much less.
We expected more from a Best Western.
Quick 1 night business stay. Nice and cool quiet stay even on 90+ degree day. Thanks.