酒店回复: Dear Tina,Thank you for taking the time to rate your stay with us. We noticed you rated your experience as "Ok," and we genuinely value any feedback that can help us improve. If there’s anything specific that we could have done to make your stay more enjoyable, we’d love to hear from you. Your comfort and satisfaction are our priority, and your insights would be invaluable in helping us enhance our service.We hope to have the opportunity to welcome you back in the future!
5.0分
家庭亲子
展开
Staff was very friendly. Rooms were clean and bed was comfortable. If it was warmer the back area would have been lovely to sit down and relax. Looked like a little oasis.
展开
酒店回复: Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you enjoyed your stay, found our staff friendly, and appreciated the clean rooms and comfortable bed. It’s great to know you noticed our back area. we agree, it’s a lovely spot to relax when the weather cooperates!We truly appreciate your kind words and hope to welcome you back again soon, maybe during warmer days so you can fully enjoy that little oasis.
1.0分
情侣出游
展开
Staff at front desk was good but the room itself had a horrible musty smell. The room was dirty, bedding wrinkled and the door was actually open (ajar) when we arrived. We did not expect a 5star hotel, but the odor was really unacceptable for $150 a night. Arrived around midnight and could not leave fast enough in the morning. We did not attempt any breakfast given the room condition. Really was disgusting.
展开
酒店回复: We truly appreciate you taking the time to share your feedback. While we’re happy to hear our front desk staff made a good impression, we sincerely apologize for the condition of your room. Your comments help us identify areas that need attention, and we’re taking steps to ensure this doesn’t happen again. Thank you for bringing this to our attention.
5.0分
其他
展开
The room was super clean and smelled so good !!! The staff was extremely friendly and helpful. It was an awesome experience, will be back if ever traveling this way!
展开
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the clean, fresh-smelling room and found our staff friendly and helpful. It’s fantastic to know you had an awesome experience with us, and we can’t wait to welcome you back whenever you’re traveling this way again!
4.0分
情侣出游
Just your average hotel, nothing terrible about it, but also nothing to rave about. Would stay again if ever in the area.
展开
酒店回复: Thank you for sharing your feedback and for your 8/10 rating. We’re glad to hear that your stay was comfortable and that you would consider staying with us again. We always strive to make every guest experience exceptional and hope to exceed your expectations on your next visit!
5.0分
家庭亲子
Beautiful hotel - new/renovated rooms, nice shower, quiet. Terrific breakfast.
5.0分
情侣出游
We had a clean room with comfortable beds. The breakfast was hot and a good variety.
展开
酒店回复: Thank you so much for your perfect 10/10 review! We’re delighted to hear that you enjoyed your clean room, comfortable beds, and our hot breakfast selection. Your kind feedback means a lot to us and motivates our team to keep delivering great experiences. We look forward to welcoming you back for another enjoyable stay!
5.0分
其他
The only issue was that the guests were quite noisy. Everything else was excellent.
展开
酒店回复: Thank you so much for your 10/10 rating and kind words! We’re happy to hear that you enjoyed your stay and found everything excellent overall. We’re sorry to learn that noise from other guests disrupted your experience a bit we understand how important a peaceful environment is and will continue to do our best to ensure all our guests enjoy a quiet, comfortable stay. We truly appreciate your feedback and hope to welcome you back again soon!
一切都很好，只是第一晚之后他们没有打扫我的房间，但这对我来说不是问题，因为我一个人住，而且有很多备用品。前台的每个人都非常友善，你需要什么他们都会帮你解决，早餐也出乎意料地好。
12/9日晚前台印度人种族歧视，投诉
好的
Staff was very friendly. Rooms were clean and bed was comfortable. If it was warmer the back area would have been lovely to sit down and relax. Looked like a little oasis.
Staff at front desk was good but the room itself had a horrible musty smell. The room was dirty, bedding wrinkled and the door was actually open (ajar) when we arrived. We did not expect a 5star hotel, but the odor was really unacceptable for $150 a night. Arrived around midnight and could not leave fast enough in the morning. We did not attempt any breakfast given the room condition. Really was disgusting.
The room was super clean and smelled so good !!! The staff was extremely friendly and helpful. It was an awesome experience, will be back if ever traveling this way!
Just your average hotel, nothing terrible about it, but also nothing to rave about. Would stay again if ever in the area.
Beautiful hotel - new/renovated rooms, nice shower, quiet. Terrific breakfast.
We had a clean room with comfortable beds. The breakfast was hot and a good variety.
The only issue was that the guests were quite noisy. Everything else was excellent.