Staff very courteous. Room very clean, some cosmetic painting needs to be done and the tv remote didn't work properly. Elevator filthy. Breakfast was nice and coffee was hot and appreciated. We would stay here again, close to our family.
4.0分
家庭亲子
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Friendly staff and a great breakfast in the mornings. My only complaint was our bathroom. Due to no ventilation fan, the paint was cracking and peeling on the ceiling and the shower liner appeared to have mold spots.
5.0分
情侣出游
Nice and clean, good staff, nice pool and temp. I've been very satisfied with our stays in the IHG motels
5.0分
其他
The staff was incredibly friendly and the rooms were clean. The hotel was much nicer than I expected.
4.0分
其他
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Hotel has always been great. Only problem this time was with the swing bar door guard on the door. The part on the door was broken off. I let them know about it Saturday morning around 8:30. I told the woman at the desk that I didn't feel totally safe. She put in a service order. It wasn't fixed when we got back around 4. No one ever came until Sunday just before we were leaving.
2.0分
家庭亲子
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We booked a suite but when we checked in they told us all the suites were taken and all they had was a room with two queens. They told me they couldn't do anything about the charges for a suite that I would have take it up with *******. We were given a roll away bed but room was tight.
3.0分
家庭亲子
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Stayed this past weekend for the renn faire. Property was close to many restaurants and front desk staff was very nice . The rooms definitely need some maintenance.. looks to be water damage in the bathrooms with mold and water stains noted to the ceilings and some water stains above bed area as well. Also there was no way to get fresh water while at the hotel , unless you paid for bottle water. Most hotels I have stayed at recently usually have a canister you are able to get purified water out of or have a dispenser . Overall I would stay again.
5.0分
其他
Nice facility in a good location near a bridge tournament. Breakfast was just okay. Appreciated daily room service from friendly staff.
1.0分
其他
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Definitely disappointed
First, we arrived at the hotel and there was a big sign. By the pool that said caution pool closed. Specifically chosis hotel for the indoor pool. On check in.I requested a late checkout time; 1230 pm. The front desk clerk said no problem. At 8am there was one knock on the door followed by housekeeping, walking into the room while we were laying in bed sleeping. The third issue I had involved the towels in the bathroom. Took a great shower. Plenty of hot waterThe rain shower head was nice, the products that were available were. fantastic. No bath mat in the bathroom. I stepped out of the shower onto a hand towel and grabbed a folded towel off the rack. I opened it to start drying off and it was filthy. It looked like somebody had been working on a car and wipe their hands off on the bath towel. That made me immediately question how clean the rest of the towels were the sanitation of the room, and if the bed linen was clean. Also, sockets eere not working and no blankets were provided in the closet. Satellite tv was terrible, and the vhannels did not match the card provided in the room. The remote worked half the time. You would think smart TVs would be available so you could log into your own movie accounts. I have stayed at this hotel previously without any complaints. Definitely disappointed with this stay. Management offered to put points on my IHG account, but did not offer an adjustment in price. I still haven't received my $50 incidental deposit back either.
前台服务态度很好，房间只能说是中规中矩，这个价格来说性价比一般，短期旅行出差的话 下次可以考虑考虑重新
Staff very courteous. Room very clean, some cosmetic painting needs to be done and the tv remote didn't work properly. Elevator filthy. Breakfast was nice and coffee was hot and appreciated. We would stay here again, close to our family.
Friendly staff and a great breakfast in the mornings. My only complaint was our bathroom. Due to no ventilation fan, the paint was cracking and peeling on the ceiling and the shower liner appeared to have mold spots.
Nice and clean, good staff, nice pool and temp. I've been very satisfied with our stays in the IHG motels
The staff was incredibly friendly and the rooms were clean. The hotel was much nicer than I expected.
Hotel has always been great. Only problem this time was with the swing bar door guard on the door. The part on the door was broken off. I let them know about it Saturday morning around 8:30. I told the woman at the desk that I didn't feel totally safe. She put in a service order. It wasn't fixed when we got back around 4. No one ever came until Sunday just before we were leaving.
We booked a suite but when we checked in they told us all the suites were taken and all they had was a room with two queens. They told me they couldn't do anything about the charges for a suite that I would have take it up with *******. We were given a roll away bed but room was tight.
Stayed this past weekend for the renn faire. Property was close to many restaurants and front desk staff was very nice . The rooms definitely need some maintenance.. looks to be water damage in the bathrooms with mold and water stains noted to the ceilings and some water stains above bed area as well. Also there was no way to get fresh water while at the hotel , unless you paid for bottle water. Most hotels I have stayed at recently usually have a canister you are able to get purified water out of or have a dispenser . Overall I would stay again.
Nice facility in a good location near a bridge tournament. Breakfast was just okay. Appreciated daily room service from friendly staff.
Definitely disappointed
First, we arrived at the hotel and there was a big sign. By the pool that said caution pool closed. Specifically chosis hotel for the indoor pool. On check in.I requested a late checkout time; 1230 pm. The front desk clerk said no problem. At 8am there was one knock on the door followed by housekeeping, walking into the room while we were laying in bed sleeping. The third issue I had involved the towels in the bathroom. Took a great shower. Plenty of hot waterThe rain shower head was nice, the products that were available were. fantastic. No bath mat in the bathroom. I stepped out of the shower onto a hand towel and grabbed a folded towel off the rack. I opened it to start drying off and it was filthy. It looked like somebody had been working on a car and wipe their hands off on the bath towel. That made me immediately question how clean the rest of the towels were the sanitation of the room, and if the bed linen was clean. Also, sockets eere not working and no blankets were provided in the closet. Satellite tv was terrible, and the vhannels did not match the card provided in the room. The remote worked half the time. You would think smart TVs would be available so you could log into your own movie accounts. I have stayed at this hotel previously without any complaints. Definitely disappointed with this stay. Management offered to put points on my IHG account, but did not offer an adjustment in price. I still haven't received my $50 incidental deposit back either.