酒店回复: Gracias por sus comentarios. Nos disculpamos sinceramente por las molestias causadas por las cajas en la propiedad. Estamos en el proceso de actualizar y mejorar nuestras instalaciones, y agradecemos su paciencia durante este tiempo. Sus comentarios son valiosos para nosotros, y trabajaremos para garantizar que el espacio esté más organizado y sea más acogedor para los futuros huéspedes. ¡Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto!
5.0分
商务出差
Staff is very friendly. The wifi is amazing. They are remodeling some of the rooms, but the construction noise is not a problem.
4.0分
其他
The room was clean, the staff was friendly. The breakfast was okay, gravy was a little runny. The pool was great, just wish it was heated or you had a hot tub.
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酒店回复: Dear Gary,Thank you for taking the time to share your feedback! We’re glad to hear you enjoyed our clean rooms, friendly staff, and the pool. We appreciate your comments about the breakfast and pool amenities — guest feedback like yours helps us identify ways to make future stays even better.We hope to welcome you back again soon!
2.0分
其他
Points for stay not given. New ownership and not as friendly as before. Unfriendly breakfast staff. Dogs used to be allowed, not anymore.
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酒店回复: Dear Michael,Thank you for sharing your feedback. We’d like to clarify that our hotel has never allowed pets, and this policy has been consistent to ensure the comfort and safety of all our guests. Upon reviewing our records, we can also confirm that this was your first stay with us.We’re sorry to hear that your experience did not meet expectations and will share your comments with our team to ensure we continue to improve. We appreciate your understanding regarding our pet policy and hope to have the opportunity to better serve you in the future.
3.0分
其他
Cable didn’t work, bathroom had an odd small, toilet paper holder was loose. Jannie at desk was great
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酒店回复: Dear Linda,Thank you for taking the time to share your feedback. We’re glad to hear that Jannie at the front desk made a positive impression — we’ll be sure to share your kind words with her!We’re sorry to learn about the issues you experienced with the cable and bathroom. Your comments have been shared with our maintenance team to ensure these concerns are promptly addressed. We appreciate your patience and hope to have the opportunity to provide you with a smoother, more enjoyable stay in the future.
5.0分
家庭亲子
The staff were very friendly and the room was very clean and presentable.
I would stay there again.
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酒店回复: Dear David,Thank you for your wonderful feedback! We’re so glad to hear that you found our staff friendly and your room clean and comfortable. It’s great to know you’d choose to stay with us again — we look forward to welcoming you back soon!
4.0分
家庭亲子
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They didn’t have the room I booked. They did find one the next day. Breakfast person in charge was lazy on July 2nd. I asked for eggs and she said not until they are all gone. There were only broken crumbs left. She had an attitude. Dr Saint
4.0分
其他
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Great breakfast and nice room
We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.
5.0分
其他
Staff was friendly and helpful. Rooms were extremely clean.
4.0分
商务出差
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Noisy guests that I didn't expect at this type of hotel...
My biggest issue, though, was I jumped into the pool and just about died ... I'm not trying to be overly dramatic, but the pool temperature was probably somewhere around sixty degrees and was absolutely too cold for any type of enjoyment.
I've been to Barton Springs near Austin, and that water is absolutely frigid, but this was colder.
酒店内外随处可见的盒子
Staff is very friendly. The wifi is amazing. They are remodeling some of the rooms, but the construction noise is not a problem.
The room was clean, the staff was friendly. The breakfast was okay, gravy was a little runny. The pool was great, just wish it was heated or you had a hot tub.
Points for stay not given. New ownership and not as friendly as before. Unfriendly breakfast staff. Dogs used to be allowed, not anymore.
Cable didn’t work, bathroom had an odd small, toilet paper holder was loose. Jannie at desk was great
The staff were very friendly and the room was very clean and presentable.
I would stay there again.
They didn’t have the room I booked. They did find one the next day. Breakfast person in charge was lazy on July 2nd. I asked for eggs and she said not until they are all gone. There were only broken crumbs left. She had an attitude. Dr Saint
Great breakfast and nice room
We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.
Staff was friendly and helpful. Rooms were extremely clean.
Noisy guests that I didn't expect at this type of hotel...
My biggest issue, though, was I jumped into the pool and just about died ... I'm not trying to be overly dramatic, but the pool temperature was probably somewhere around sixty degrees and was absolutely too cold for any type of enjoyment.
I've been to Barton Springs near Austin, and that water is absolutely frigid, but this was colder.