Room smelled really bad, asked to be moved to another room, smelled equally bad. The toilet was leaking.
1.0分
商务出差
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Bed bugs
Check in staff was nice and knowledgeable about local places to eat. After 4 hours and almost asleep found bed bugs. Hotel looked nice but smelled moldy in public areas.
2.0分
情侣出游
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Staff was friendly. Room offered LED lighting (harsh on eyes), thermostat either ineffective or cold, woke up at 2am freezing, no warm blankets. Bathroom dead bug on floor, handicap shower leaked over floor, had dusty glass shelves with marks on from previous visitor's toiletries. Did not stay for breakfast.
1.0分
其他
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Breakfast was awful
A BIG mix up on the third day. Tito scam us out of the last day by charging us again for the third night. Tried to charge us for pet fee after at check in said fee was waved. Got kicked out, called customer service. Had to move to Best Western in Annawan Il. Will never recommend Geneseo BW Ever
3.0分
商务出差
Fine for a night stay
A little dated, tv kept freezing, was fine for a night stay, but there are more comfortable beds not that much further.
4.0分
家庭亲子
Enjoyed our stay. Hotel was clean, staff welcoming, check in quick and painless, and good breakfast options.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2.0分
其他
Bad hotel
I was double charged for the room, yet to be resolved and the room I was given had no water in the shower. The hotel staff was decidedly unhelpful.
3.0分
情侣出游
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The property was convenient for my purpose. The carpet was dirty and the television was not at a easy to operate and it had streaming problems. It also could connect to Netflix.
5.0分
其他
It was a very pleasant stay
The room was airy and clean with excellent service.
The breakfast was also standard.
5.0分
其他
Only had breakfast and it was excellent and the bed was very comfortable and clean
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Room smelled really bad, asked to be moved to another room, smelled equally bad. The toilet was leaking.
Bed bugs
Check in staff was nice and knowledgeable about local places to eat. After 4 hours and almost asleep found bed bugs. Hotel looked nice but smelled moldy in public areas.
Staff was friendly. Room offered LED lighting (harsh on eyes), thermostat either ineffective or cold, woke up at 2am freezing, no warm blankets. Bathroom dead bug on floor, handicap shower leaked over floor, had dusty glass shelves with marks on from previous visitor's toiletries. Did not stay for breakfast.
Breakfast was awful
A BIG mix up on the third day. Tito scam us out of the last day by charging us again for the third night. Tried to charge us for pet fee after at check in said fee was waved. Got kicked out, called customer service. Had to move to Best Western in Annawan Il. Will never recommend Geneseo BW Ever
Fine for a night stay
A little dated, tv kept freezing, was fine for a night stay, but there are more comfortable beds not that much further.
Enjoyed our stay. Hotel was clean, staff welcoming, check in quick and painless, and good breakfast options.
Bad hotel
I was double charged for the room, yet to be resolved and the room I was given had no water in the shower. The hotel staff was decidedly unhelpful.
The property was convenient for my purpose. The carpet was dirty and the television was not at a easy to operate and it had streaming problems. It also could connect to Netflix.
It was a very pleasant stay
The room was airy and clean with excellent service.
The breakfast was also standard.
Only had breakfast and it was excellent and the bed was very comfortable and clean