Updated, solid building, cozy, breakfast had lots of options, clean, friendly staff, cool story behind the orange moose. The pool was heated. Nice bar and grill ( did not eat, but appearance was good) Friendly Staff, easy parking, good location off the interstate, close to Walmart and a few miles from downtown.
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酒店回复: Thank you for staying with us Jennifer.I'm very pleased to see you enjoyed your stay here with us. We hope to welcome you back again soon.Have a wonderful rest of your day.
1.0分
其他
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Yikes! I desert a refund!
Poor drink options, breakfast eggs tasted powdery, mold behind curtains in 136, critter in walls in room 129-had to change rooms at 11pm! Ceilings had water staining, water tasted high chlorine content, window didn’t shut in 136, peeling paint in bathroom 129 & box in 129 to pipes open for critter to come in. Staff was wonderful 10/18 & 10/19
4.0分
其他
Eggs were not cooked all the way, rest of breakfast good. Staff polite. We had clogged toilet & I was handed the plunger to take care of it myself!!!@
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酒店回复: Thanks for sharing your feedback. I’m really sorry about the issues you experienced — that’s definitely not the service we aim to provide. I’ll make sure your comments are passed along to the team so we can address them. Thank you for staying with us & we hope to welcome you back again soon. Have a wonderful rest of your day.
4.0分
其他
Breakfast fine. Pillows wierd. Window was open which we didn’t discover until morning so heat ran a lot. Room was small and an unusual shape .
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酒店回复: Thank you for staying with us Alan. We are in the process of doing some more updates. Thank you for feedback. We hope to welcome you back again soon. Have a wonderful rest of your day.
3.0分
其他
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Room was very small paper thin walls heard every word
From next room rooms were not very clean at all wouldn’t stay there again, rooms were expensive over $200 a night should be cleaner than that
1.0分
其他
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The room was not very clean. Our coffee maker did not work. They didn't clean our room. I couldn't find the desk clerk to complain until the bartender called the manager. I will never stay here again, and would recommend everyone to avoid this place.
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酒店回复: We’re very sorry to hear about your experience. This is not the standard we aim to provide, and we apologize for the issues with cleanliness and service during your stay. Your feedback has been shared with our team so we can address these concerns immediately. We appreciate you bringing this to our attention. However, your group was very intoxicated & cussing out the front desk clerk until she was in tears was uncalled for. She was away from the desk taking care of other tasks/guests & was unaware the phone pager was not plugged in all the way.
5.0分
家庭亲子
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Stayed here many times for UTV trail access. Always have a wonderful time. The pool is very warm and clean. The ATV/UTV trail literally runs through the parking lot. Best location in BRF.
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酒店回复: “Thanks so much for your kind words! We’re glad you enjoy the trails and pool—hope to see you again soon!”
5.0分
商务出差
Great place to stay
Super cute lodge. Staff was very friendly. The room smelled great and was quite & comfortable. I would definitely stay here again.
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酒店回复: Thank you for staying with us Jackie. We are thrilled to see you enjoyed your stay here with us. We hope to welcome you back again soon. Have a wonderful weekend.
5.0分
商务出差
Clean room, comfortable bed and pillows, very helpful staff, good breakfast
5.0分
其他
Toilets are not well placed.
Toilets are too low to the ground.
Taller toilets better for older people.
Toilet paper holder in very awkward position.
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酒店回复: Thank you for staying with us. Thank you for your input we are always looking for ways to improve for our guests. We hope to welcome you back again soon. Have a wonderful day.
Updated, solid building, cozy, breakfast had lots of options, clean, friendly staff, cool story behind the orange moose. The pool was heated. Nice bar and grill ( did not eat, but appearance was good) Friendly Staff, easy parking, good location off the interstate, close to Walmart and a few miles from downtown.
Yikes! I desert a refund!
Poor drink options, breakfast eggs tasted powdery, mold behind curtains in 136, critter in walls in room 129-had to change rooms at 11pm! Ceilings had water staining, water tasted high chlorine content, window didn’t shut in 136, peeling paint in bathroom 129 & box in 129 to pipes open for critter to come in. Staff was wonderful 10/18 & 10/19
Eggs were not cooked all the way, rest of breakfast good. Staff polite. We had clogged toilet & I was handed the plunger to take care of it myself!!!@
Breakfast fine. Pillows wierd. Window was open which we didn’t discover until morning so heat ran a lot. Room was small and an unusual shape .
Room was very small paper thin walls heard every word
From next room rooms were not very clean at all wouldn’t stay there again, rooms were expensive over $200 a night should be cleaner than that
The room was not very clean. Our coffee maker did not work. They didn't clean our room. I couldn't find the desk clerk to complain until the bartender called the manager. I will never stay here again, and would recommend everyone to avoid this place.
Stayed here many times for UTV trail access. Always have a wonderful time. The pool is very warm and clean. The ATV/UTV trail literally runs through the parking lot. Best location in BRF.
Great place to stay
Super cute lodge. Staff was very friendly. The room smelled great and was quite & comfortable. I would definitely stay here again.
Clean room, comfortable bed and pillows, very helpful staff, good breakfast
Toilets are not well placed.
Toilets are too low to the ground.
Taller toilets better for older people.
Toilet paper holder in very awkward position.