酒店回复: Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!
酒店回复: We're delighted to hear about your positive check-in experience at our hotel. Our dedicated staff takes great pride in providing helpful information and ensuring our guests have all the details they need for a comfortable stay. We appreciate your kind words and look forward to hosting you again in the future. Your satisfaction is our top priority, and we're committed to consistently delivering excellent service.
酒店回复: It was a pleasure to host you at Holiday Inn Express & Suites Culpeper, VA, an IHG Hotel. We strive to create a comfortable and welcoming home-away-from-home experience, so we're thrilled to hear we're doing a great job. Whether you return to Culpeper Virginia for business or pleasure, we hope to have the opportunity to welcome you back.
酒店回复: We appreciate you sharing your thoughts regarding your recent stay at our property. We're very sorry to hear of any unfortunate issues you encountered, and for any miscommunication that may have taken place regarding your stay; we will certainly address the concerns you raised internally to ascertain what may have occurred in this instance to cause any confusion, and to review how better to respond to such problems going forward. We are a Non Smoking hotel, however it seems someone was bad. We have corrected this matter. Please accept our apologies for any discomfort and inconvenience caused. Thank you for your valuable input.
酒店回复: Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!
酒店回复: Thank you for taking the time to write about your experience with us. While we're glad you enjoyed our friendly team, we apologize for any shortcomings you experienced during your stay. We wish we knew that the guest next door was very disruptive and a quick call to the desk we could have resolve the matter and we appreciate your feedback, which we keep in mind when we make improvements. We do not tolerate noise after 10pm if we are aware of it. We hope you will consider joining us again in the future.Kindly,General Manager
5.0分
其他
原文
翻译提供方：Google
我喜欢这里的工作人员，他们认识我们全家，我们每次去弗吉尼亚都会住在那里
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酒店回复: We're delighted to hear about your positive check-in experience at our hotel. Our dedicated staff takes great pride in providing helpful information and ensuring our guests have all the details they need for a comfortable stay. We appreciate your kind words and look forward to hosting you again in the future. Your satisfaction is our top priority, and we're committed to consistently delivering excellent service. Again, thank you for choosing us as your Home away from Home.
酒店回复: Gail, Thank you so much for your review. We apologize for any inconveniences during your stay. We are so sorry about your housekeeping issues and we will be sure to share your review with our housekeeping and maintenance staff. We hope that if you are in Culpeper again in the future that you will give us another try.
5.0分
其他
原文
翻译提供方：Google
每个人都非常友好和礼貌。酒店和房间都很干净，维护得很好。
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酒店回复: Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!
干净、柔软又舒适的床上用品。
美味的自助早餐。
地理位置优越，离市中心很近。
下次还会选择入住这家酒店。
前台工作人员也很友善。
不错，尤其是早餐。
总体来说不错。客房服务有些疏忽，例如肥皂和洗发水的分配器是空的，浴室地板需要维护。
早餐室的Carol女士太棒了！
短暂停留
在去新泽西探亲的路上短暂停留。酒店干净、安静，房间宽敞。早餐很普通，但咖啡很棒。磨豆机和咖啡机很受欢迎，冲泡出来的咖啡很完美。退房简单快捷。
快速高效
我的住宿体验非常棒。我来这里是为了和一群餐饮和官员开会，原计划住一晚。我当时真的筋疲力尽，而且我知道开车回弗吉尼亚州切萨皮克太累了。他们帮我轻松安排了住宿，让我多住了一晚。
我们住得很愉快，但好像我们住的是吸烟房。我猜我没去确认是否需要选择。我习惯住无烟酒店，但我们的房间烟味很重。这是我们唯一的抱怨。
工作人员非常友好热情。一切都干净整洁，令人倍感舒适。这是我们在酒店睡得最好的一次，床很舒服，枕头也很棒。孩子们很喜欢早餐。房间里的Keurig咖啡机让我们的早晨变得轻松惬意。以后我们再来这附近肯定还会住这里。
酒店干净整洁，位置也位于市中心，但我们隔壁的房间却猛地关上门，彻夜狂欢。我本来不指望这里会安静，但情况实在失控。
我喜欢这里的工作人员，他们认识我们全家，我们每次去弗吉尼亚都会住在那里
服务员 Cheryl 人很好，很专业，也很让人安心。我们的房间糟透了！我的床单上竟然有蜘蛛，脏兮兮的。房间糟透了。Cheryl 帮我们换了另一间无障碍房间，我们并不需要，但房间更干净。然而，百叶窗坏了，而且对着停车场的灯光！今晚花了 300 多美元，我们肯定睡不着觉。糟糕的体验。
每个人都非常友好和礼貌。酒店和房间都很干净，维护得很好。