酒店回复: Hi Trasie,We are thrilled to hear that you had a great stay with us and enjoyed the beautiful Oyster Point. It is wonderful to know that you found it to be a peaceful retreat after a day in San Francisco. Thank you.Sincerely,Sonesta Management Team
酒店回复: Hi Keiosha,We're truly sorry to hear about the difficulties you faced with your reservation on your special day. It's understandable how this inconvenience would affect your birthday plans with friends. If you have any issues with the third-party site you booked with, we recommend reaching out to their customer service. Sincerely,Sonesta Management Team
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床很小,枕头质量很差
早餐不怎么样,可以不吃!
房间干净简洁,但我们住的房间冰箱发出很大响声,我们不得不关掉它!
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酒店回复: Hi Jane,Thank you for sharing your experience. We are sorry to hear about the discomfort with the bed and pillows. Your feedback regarding the breakfast will help us improve our offerings. It's good to know that you found the rooms clean, and we apologize for the inconvenience caused by the fridge noise. We are always striving to enhance our guest experience and appreciate your insights.Sincerely,Sonesta Management Team
酒店回复: Thank you for sharing your positive experience with us. We are thrilled to hear that Raul provided such helpful and courteous service during check-in. Our team takes pride in maintaining clean and comfortable rooms for our guests. We truly appreciate your feedback and are happy to know you felt safe during your stay. We look forward to welcoming you back in the future.Sincerely,Sonesta Management Team
酒店回复: Hello,Thank you for staying with us during your time in San Francisco. It was a pleasure having you here, and we appreciate you mentioning our proximity to the airport and comfortable accommodations. Please know that our parking fee is listed on the website under the "At a glance" and "Fees & policies" sections of the page, though we'll share your feedback with our team to determine ways of making it more prominent moving forward. Additionally, when booking through a third-party company, they will have the details you need regarding your invoice. We hope to welcome you back soon and wish you safe travels.
除了前台的态度有些懈怠,爱理不理的……其余还可以吧
非常好
我在索尼斯塔套房酒店住得很愉快。牡蛎角风景优美,在旧金山休闲度假后,回到这里会是一个宁静祥和的好地方。从索尼斯塔套房酒店到旧金山的优步大约35到40美元——这真的是我唯一的抱怨,但这与酒店无关。总的来说,这是一个很棒的住宿地点。
我选择这家酒店主要是因为酒店宣传的免费机场接送服务,但结果发现必须提前打电话预订。作为一个只有数据套餐的国际旅客,打电话根本没法预订。我发了两条信息都没收到回复,最后我们花了35美元打车。我们预订了三人间(两个大人一个小孩),但午夜过后入住时,沙发床还没铺好,我们不得不自己整理。空调噪音非常大(系统很老旧),我们不得不关掉,结果一晚上都闷热难耐。总而言之,这次住宿体验很令人失望——我不会推荐这家酒店。
出发前一晚,我们入住了索内斯塔 ES 套房。房间足够我们五个人住,甚至还有厨房。由于时间紧迫,我们没能使用泳池和按摩浴缸。不过,套房看起来维护得很好,而且位于海滨,非常适合散步。我们还会再来的。
需要维修。
我以前住过这家酒店,但这次感觉所有东西都坏了,或者需要维修。我们的冰箱漏水,每次冲水马桶都会发出响声,浴室的排风扇噪音大得离谱,厨房设施简陋,只有两把叉子和两个锅,没有平底锅。入住期间我们确实打电话让他们修理垃圾处理器,他们也及时处理了,但总的来说,房间感觉需要认真维护。我这次住的424房间非常吵,外面有火车,旁边有电梯,我肯定被噪音吵醒了。不过我很喜欢牡蛎角地区,在入口周围的小路上散步很舒服。
由于我的想法被搁置,我没能预订,也没能好好享受我的生日,所以我很伤心,因为我所有的朋友都想来,但派对最终没有举行。
我希望我能和他们聊聊。
为了避免这些意外
床很小,枕头质量很差
早餐不怎么样,可以不吃!
房间干净简洁,但我们住的房间冰箱发出很大响声,我们不得不关掉它!
入住服务很棒!Raul 非常乐于助人,而且彬彬有礼。房间干净舒适。虽然没有华丽的装饰,但干净、安全,我还会再次入住。
宽敞舒适
出差期间住了 5 晚。
距 SFO 约 10 分钟路程。到达市中心仅需不到30分钟。它位于旧金山湾的一个入口处,所以周围什么也没有。
由于原本是万豪酒店,所以设施等品质都很高。单间公寓类型的客房还配有厨房,对于一个人来说足够宽敞。
停车费每晚 15 美元+税。请注意,办理入住时没有向我解释这一点,也没有开具收据(我回到日本后要求提供一张)。