酒店回复: Thank you for your feedback. We’re glad you enjoyed the comfortable bed and breakfast. We want to clarify that none of our staff guarantee that guests will not hear the train, as our hotel is located very close to the tracks—like all hotels in Shelby. Some guests find the noise minimal, while others may notice it more. We apologize if this was misunderstood during your stay. Additionally, we take cleanliness and maintenance seriously and will address the issues you mentioned immediately. We appreciate you bringing these concerns to our attention and hope you’ll consider staying with us again.

酒店回复: Thank you for the fantastic review! We’re so glad you found the hotel spotless and well cared for—it means a lot to our team. Your kind words about our friendly and helpful staff are truly appreciated. And thank you for pointing out the gravel entrance—we know first impressions matter, and we're working on improvements. We’re thrilled you enjoyed your stay and hope to welcome you back soon!

酒店回复: Thank you for the 10/10 rating and for taking the time to share your feedback. We’re glad you enjoyed your stay! We typically keep the breakfast area TV tuned to something neutral like the Weather Channel or a game show like The Price Is Right, but occasionally a guest will change the channel — just as you’re welcome to if something else would make your morning more enjoyable. We’ll remind our team to keep an eye on it to ensure it stays welcoming for everyone. We hope to see you again soon!

酒店回复: Thank you for your feedback and for the nice rating! We're glad you enjoyed your stay. We understand how a little variety at breakfast can make a big difference, especially over multiple days. While we do serve scrambled eggs daily, we rotate the breakfast meat and potato options each morning to offer some variety. We’ll continue looking for ways to improve and appreciate your input. We hope to welcome you back again soon!

酒店回复: Thank you for the perfect score and kind words about our spacious, clean rooms and great service — we truly appreciate it! We appreciate your feedback about the road. While it’s a bit rustic, it does lead to a clean, comfortable stay with a great team ready to welcome you.

酒店回复: Thank you for the wonderful review! We’re so glad to hear you enjoyed your stay in Shelby and that our room service, staff, and cleanliness all made a great impression. Your kind words mean a lot to our team, and we hope to welcome you back again soon!

酒店回复: Vielen Dank für Ihre perfekte Bewertung! / Thank you for your perfect rating! We’re so glad you enjoyed your stay with us here in Shelby and hope to welcome you back again soon.