酒店回复: Gracias por completar la encuesta sobre su reciente estancia en nuestro hotel.Su preferencia es muy importante para nosotros y valoramos sus comentarios. Al contarnos qué le gustó de su estancia y cómo podemos mejorar, nos ayuda a ofrecerle una experiencia superior a usted y a otros huéspedes en el futuro. Esperamos que vuelva pronto.
5.0分
情侣出游
原文
翻译提供方：Google
物超所值，设施齐全，员工友好热情。我们很乐意再次入住……
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酒店回复: Dear Peter.Vielen Dank für die Teilnahme an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel.Ihr Besuch ist uns sehr wichtig und wir freuen uns über Ihr Feedback. Teilen Sie uns mit, was Ihnen an Ihrem Aufenthalt gefallen hat und wie wir uns verbessern können. So helfen Sie uns, Ihnen und anderen Gästen auch in Zukunft ein unvergessliches Erlebnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
1.0分
家庭亲子
原文
翻译提供方：Google
我被收取了两间房的双倍费用，当我要求退还一间房的钱时，我没有得到退款
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酒店回复: Hello Katlin.We do apologize for any billing issues you are experiencing. Unfortunately, as you di book these reservations through Expedia/Orbitz, you will need to contact them directly. The hotel did not receive any payment directly from you & as such, we have no way to assist you in this matter.
5.0分
其他
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My only complaint is the shower. My and my husband joked about going to planet fitness to take a shower the 3 days we were there. No water pressure made it hard to wash hair.
Check in was great. Such nice staff.
Breakfast was great!
Parking was free!
Convenient location.
So many good things, just give us some water pressure!
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酒店回复: Hello Amanda.Thank you for taking time to let us know about your recent stay. Please accept our sincerest apologies for the inconveniences you experienced during your stay. I have looked up the room you occupied and have added a work order to check on the shower pressure. Unfortunately, pressure can be an issue for any facility with numerous rooms all using the water at the same time. Regardless, we never want our valued guests to leave without having a stress-free experience. Again, please accept our apologies and we hope you will consider staying with us again.
3.0分
其他
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Staff was very friendly. There was a very strong smell of chlorine in the lobby and halls from the pool, I assume? Wow!
Struggled with sleep trying to get the HVAC adjusted.Ugh. Room was fine otherwise.
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酒店回复: Dear Mr. Dworske.Thank you for taking time to let us know about your recent stay. I am sorry o hear you had a difficult time sleeping due to the HVAC unit in your room. I assure you, our maintenance engineer will address the issue. Thank you for bringing it to our attention. If ever you are in our area again, we truly hope you will consider staying with us. Until then, best wishes and safe travels.
5.0分
其他
I had a great stay. The staff was friendly and helpful, the amenities were very nice and the slice was affordable.
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酒店回复: Dear Tanya.I am pleased to hear you felt your stay was good. We are always striving to assure all our valued feel welcomed, respected and appreciated. We do hope to see you next time you're in our area. Until then safe travel and best wishes.
在这里住过好几次了。服务一如既往的棒，房间也很干净。
还可以，一般水平
闷热潮湿，空调也不太好
房间温度超过90华氏度（约32摄氏度），我们抱怨了好几次，直到最后一晚才换房间。酒店走廊里闷热潮湿；酒店里唯一比较凉快的地方是前台附近。
我们预订的是无烟房，但房间却弥漫着烟味。他们立即帮我们换了房间，满足了我们的要求。服务周到，善于倾听；除此之外，一切都很好。
总的来说，这个地方非常安静，只是一开始接待员有点冷淡，后来她就更友好了，唯一不好的是你可以听到很多其他房间的声音
物超所值，设施齐全，员工友好热情。我们很乐意再次入住……
我被收取了两间房的双倍费用，当我要求退还一间房的钱时，我没有得到退款
My only complaint is the shower. My and my husband joked about going to planet fitness to take a shower the 3 days we were there. No water pressure made it hard to wash hair.
Check in was great. Such nice staff.
Breakfast was great!
Parking was free!
Convenient location.
So many good things, just give us some water pressure!
Staff was very friendly. There was a very strong smell of chlorine in the lobby and halls from the pool, I assume? Wow!
Struggled with sleep trying to get the HVAC adjusted.Ugh. Room was fine otherwise.
I had a great stay. The staff was friendly and helpful, the amenities were very nice and the slice was affordable.