酒店回复: Dear Christian, Thank you for choosing us and sharing your feedback. We're sorry to hear about your recent experience. While we're not directly responsible for the hotel's conditions, we understand your frustration. We appreciate your patience in resolving the room issue and hope you enjoyed your stay despite the initial inconvenience. Guest feedback is valuable, and we'll share your comments with the appropriate team for improvement. We hope to serve you better in the future.Sincerely,Hotel Management
酒店回复: Dear Dustin, Thank you for sharing your feedback. We want every guest to know how important they are to us and that outstanding hospitality is our goal; therefore, we apologize that this was not your experience. Your comments have been shared with our team to ensure a better experience as we advance. Thanks again for your feedback, and we hope you will stay with us again soon. Sincerely,Hotel Management
酒店回复: Dear Maresha, Thank you for taking the time to review our hotel. We were disappointed to read about the service issues you experienced when checking in, and we hope you will accept our sincere apology. This is not the typical feedback we receive about our staff and their service. We love welcoming our guests into their home away from home and ensuring they have everything they need for a great stay. Please know we will take every possible measure to ensure this does not happen again. We hope you will consider a future visit so we can better demonstrate our commitment to service excellence. Sincerely,Hotel Management
酒店回复: Dear Francisco, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
酒店回复: Dear Maliek, We regret that we couldn't give you a better impression from the moment you checked in, and we apologize for any frustration this undoubtedly caused. We wish we could have had the opportunity to address your concerns while you were still here, and we're sorry that these issues compromised your plans with us. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make this happen for you. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
酒店回复: Dear Naomi, Thank you for reviewing your experience during your recent visit. We sincerely apologize for the situation you described. As our valued guest, you deserve a comfortable, clean, and relaxing environment, and we apologize for falling short of your expectations. We want to assure you that we have contacted our pest control service to address this promptly, and we have also shared your feedback with our housekeeping department. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with an improved experience. Sincerely,Hotel Management
好，不错
酒店条件极差。一走进去就能闻到脏湿地毯的味道。我房间的浴室瓷砖已经完全从地板上脱落。到达后，我被告知我的房间已经不再可用，如果我想要，只能预订一间吸烟房。我被要求预订其他地方，并会退款。经过几分钟的来回折腾，他们提供了一间无烟房。回想起来，我应该离开。这显然是一个迹象。
这家酒店的经理不专业，态度粗鲁。晚上办理入住手续的人找不到我的预订，花了 30 分钟才办理入住，第二天不得不与经理打交道，因为他一大早就来敲门。这个地方破旧肮脏。付了 2 晚的钱，一晚就够了，我离开并找到了一家新酒店。
由于暴风雨导致航班取消，我通过 ******** 预订了当晚的住宿，并在那里支付了 40 美元的优步费用，但当我到达时，大厅里有好几个人在等，前台却没有人。我们终于开始打电话，酒店工作人员坐在半墙的另一边，一直看着电视。她粗鲁地告诉我们，他们的系统坏了，所以她不能给我们房间。我告诉她我已经通过 ******* 付款了，她基本上说太糟糕了，然后回到墙后面。我坐在那里的时候，看到好几个人来到前台，她一直没有出来，直到我们告诉他们，她只是在那里无视所有人。她对每个人都很粗鲁，没有道歉，也没有试图安抚或帮助任何人。我理解系统故障的问题，但她处理得很糟糕。我终于打了一辆优步回到机场，睡在那里的地板上，但当我离开时，还有其他直接通过酒店预订的客户仍然坐在大厅里，无法进入房间。由于我从来没有订过房间，所以我无法评价这里的清洁度和舒适度，但是大堂确实有很浓的霉味。
唯一令人愉快的是工作人员。我住的一周期间杀死了 3 只蟑螂。没有提供额外的毛巾或卫生纸，我建议你自带。房间地板很脏，不能赤脚走路。我来自纽约，这个地方给我一种庇护的感觉。
超值优惠，洗衣房、健身房、游泳池和按摩浴缸。小厨房有 2 个炉头，酒店提供锅碗瓢盆、烤面包机、咖啡壶以及碗碟、餐具和床单。
我的入住体验一开始并不顺利，但这不是酒店的错！Nelda 竭尽全力接待我，帮助我办理入住和安顿。她整个星期都面带友好！
门看起来就像有人试图踢开的，房间里到处都是蟑螂。我走进去后立即离开，去了另一家酒店。
永远不要住在这里，他们有错误，如果你因为错误而不想再呆在那里，他们会保留你的钱。走廊闻起来像香烟味，太脏了，应该关闭。有史以来最糟糕的经历。
我没有留下来。当我到达那里时，他们没有我的房间。